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Information Security Mission @ RBC Key Industry Drivers Security Awareness Measures that Matter

Federation of Security Professionals Jim O’Donnell SVP & Chief Information Security Officer October 3rd 2008. Topics. Information Security Mission @ RBC Key Industry Drivers Security Awareness Measures that Matter. Information Security Mission @ RBC.

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Information Security Mission @ RBC Key Industry Drivers Security Awareness Measures that Matter

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  1. Federation of Security Professionals Jim O’DonnellSVP & Chief Information Security OfficerOctober 3rd 2008

  2. Topics • Information Security Mission @ RBC • Key Industry Drivers • Security Awareness • Measures that Matter

  3. Information Security Mission @ RBC • Provides the enterprise with information security strategy, policy, standards, risk assessments, management processes and technology to ensure RBC information assets are adequately protected with acceptable level of controls. These controls enable the business to operate efficiently, cost-effectively and in compliance with regulatory and industry practices.

  4. Key Industry Drivers • Cyber crime-ware including Phishing – continues to increase significantly with new more sophisticated approaches led by organized crime for economic gains. Driving need for more effective client access controls. • Compliance& Governance– increasing regulations (e.g. SOX, GLBA, FFIEC, HIPPA) driving need for more automated monitoring and effective governance of information security and infrastructure controls • Data/Asset Protection– media coverage of data privacy concerns and reduced consumer confidence in eCommerce due to stolen laptops, data and identity theft increasing focus on data protection and access controls

  5. Security Awareness

  6. Typical Security Awareness Programs • Communications Bullets via Email • Security Brochures • Web Site with Informational Pages • Online Questions & Testing

  7. Security Awareness Learning Moments • Meet Sam • What was I Thinking? • For your eyes only • On the road again • Don't be a target! • Home alone? • You've got mail • Just the Fax, Ma'am • Nabbed by the net • To "E" or not to "E“ • Who Ya Gonna Call?

  8. Introduction to Sam

  9. Encryption

  10. Phishing Resource Centre

  11. Measures That Matter

  12. Typical Secure Webmail Measure

  13. Business Value Secure Webmail Measure

  14. RBC Bank Line of business (SLA) Measure

  15. Approval Wait time Measures

  16. Good Security Measures are…. • Written in Business terms • Describe the service offered • They show how the service is performing • They have a cost dynamic

  17. Q&A

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