Complete Guide to the Event Attendance App – Singapore Edition

1. Complete Guide to the Event Attendance App – Singapore Edition This document provides a comprehensive guide to using the Event Attendance App, specifically tailored for users in Singapore. It covers everything from initial setup and registration to advanced features like QR code scanning, attendance reporting, and integration with local payment gateways. This guide aims to equip event organizers and attendees with the knowledge needed to effectively utilize the app for seamless event management and participation within the Singapore context. 1. Introduction The Event Attendance App is designed to streamline the process of managing and tracking attendance at various events. This Singapore Edition incorporates features that cater to the unique needs and regulations of the local event landscape. It simplifies registration, attendance tracking, and post-event reporting, making it an invaluable tool for event organizers and a convenient platform for attendees. 2. Getting Started: Download and Installation 2.1. Downloading the App The Event Attendance App is available for both iOS and Android devices. • iOS: Download from the Apple App Store. Search for "Event Attendance App SG". • Android: Download from the Google Play Store. Search for "Event Attendance App SG". Ensure you download the version specifically labeled "SG" to access the Singapore-specific features. 2.2. Installation The installation process is standard for both platforms: 1. Tap the "Install" button. 2. Grant the app the necessary permissions (camera, notifications, etc.). 3. Wait for the installation to complete. 4. Tap "Open" to launch the app. 3. Registration and Account Setup 3.1. New User Registration 1. Upon launching the app, you will be presented with the option to "Register" or "Login".

2. 2. Tap "Register" to create a new account. 3. You will be prompted to enter the following information: • Full Name • Email Address (ensure it's a valid email address as a verification email will be sent) • Mobile Number (include the Singapore country code +65) • Password (create a strong password) 4. Read and agree to the Terms and Conditions and Privacy Policy. 5. Tap "Register". 6. Check your email for a verification link and click on it to activate your account. 3.2. Existing User Login 1. On the app's main screen, tap "Login". 2. Enter your registered email address and password. 3. Tap "Login". 4. If you have forgotten your password, tap "Forgot Password" and follow the instructions to reset it. 4. Key Features for Attendees 4.1. Event Discovery • Browse Events: The app displays a list of upcoming events in Singapore. You can filter events by category, date, and location. • Search Events: Use the search bar to find specific events by name or keyword. • Event Details: Tap on an event to view detailed information, including the event description, date, time, venue, speaker profiles, and agenda. 4.2. Event Registration • Register for Events: If an event requires registration, you can register directly through the app. • Payment Integration (PayNow/GrabPay): The app integrates with local payment gateways like PayNow and GrabPay for seamless registration fee payments. • Confirmation: Upon successful registration, you will receive a confirmation email and a digital ticket within the app. 4.3. Digital Ticket and QR Code • Access Your Ticket: Your digital ticket is stored within the app. • QR Code: The ticket contains a unique QR code that will be scanned at the event entrance for quick and efficient check-in. 4.4. Event Reminders • Notifications: The app sends reminders before the event starts, ensuring you don't miss it. 4.5. Event Feedback

3. • Post-Event Surveys: After the event, you may receive a survey through the app to provide feedback and help organizers improve future events. 5. Key Features for Event Organizers 5.1. Event Creation and Management Event Management Features Create Events Easily create new events by providing details. Manage Details Update event information, add or remove speakers. Set Fees Define registration fees and configure payment options. 5.2. Attendance Tracking • QR Code Scanning: Use the app's built-in QR code scanner to quickly check in attendees. • Manual Check-in: Manually check in attendees who may not have their digital tickets. • Real-time Attendance Data: Monitor attendance in real-time and track the number of attendees present. 5.3. Reporting and Analytics • Attendance Reports: Generate detailed attendance reports, including the names of attendees, check-in times, and registration status. • Data Export: Export attendance data in CSV format for further analysis. • Performance Metrics: Track key performance metrics such as registration rates, attendance rates, and feedback scores.

4. 5.4. Communication • Send Notifications: Send push notifications to attendees to provide updates, reminders, or important announcements. • In-App Messaging: Communicate directly with attendees through the app's messaging feature. 6. Singapore-Specific Considerations 6.1. PDPA Compliance The Event Attendance App is designed to comply with Singapore's Personal Data Protection Act (PDPA). All personal data collected through the app is handled securely and in accordance with PDPA guidelines. 6.2. Payment Gateway Integration The app integrates with popular Singaporean payment gateways like PayNow and GrabPay to facilitate seamless registration fee payments. 6.3. Localized Content The app's content is localized for the Singaporean audience, including date and time formats, currency, and language. 7. Troubleshooting 7.1. Login Issues • Incorrect Credentials: Double-check your email address and password. • Forgot Password: Use the "Forgot Password" feature to reset your password. • Account Not Activated: Ensure you have verified your account by clicking the link in the verification email. 7.2. QR Code Scanning Issues • Poor Lighting: Ensure the QR code is well-lit. • Damaged QR Code: If the QR code is damaged, try manual check-in. • Camera Permissions: Ensure the app has permission to access your device's camera. 7.3. Payment Issues • Insufficient Funds: Ensure you have sufficient funds in your PayNow or GrabPay account. • Payment Gateway Errors: Contact the payment gateway provider for assistance. 8. Support and Contact Information

5. For technical support or assistance with the Event Attendance App, please contact our support team at: • Email: support@eventattendanceapp.sg • Phone: +65 6XXX XXXX 9. Conclusion The Event Attendance App – Singapore Edition is a powerful tool for managing and tracking attendance at events in Singapore. By following this guide, event organizers and attendees can effectively utilize the app to streamline the event management process and enhance the overall event experience. We are committed to continuously improving the app and adding new features to meet the evolving needs of the Singaporean event landscape.