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Status Update: Enterprise Unem ployment Insurance System and Other Workforce Initiatives

Status Update: Enterprise Unem ployment Insurance System and Other Workforce Initiatives. Presented to Project Certification Committee New Mexico Department of Workforce Solutions. Sue Anne Athens, CIO October 23, 2013. Agenda. Enterprise UI System Project Timeline Current status

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Status Update: Enterprise Unem ployment Insurance System and Other Workforce Initiatives

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  1. Status Update: Enterprise Unemployment Insurance Systemand Other Workforce Initiatives Presented to Project Certification CommitteeNew Mexico Department of Workforce Solutions Sue Anne Athens, CIO October 23, 2013

  2. Agenda • Enterprise UI System • Project Timeline • Current status • Major Activities/ Accomplishments – June – September • Initiatives Completed • Data correction • Data Sharing • Next Steps • Complete schedule – monthly release for close out • Consolidated Change Management tools • Other Initiatives • LEF (Labor Enforcement Fund) - converted minor legacy app • Wage Request Application - converted minor legacy app • WOTC (Work Opportunity Tax Credit) • PWAT (Public Works Apprenticeship); Apprenticeship Application;

  3. Project Timeline

  4. Current Status • Monthly releases started in August and will continue through December • All remaining critical and high enhancements are schedule to be completed • End to the EUC program (Emergency Unemployment Compensation), budget reductions from Federal sequestration, and recent Federal furloughs impacted work loads significantly and spurred additional requirements for updates to the application • Cross training and mentorship has been initiated with lunch and learns, developer code reviews • Initiatives for improved productivity and data sharing underway including HSD, DFA and others • Change management tools in use for testing and tracking – currently in Clear Quest under migration to SharePoint and Team Foundation Server (TFS) – Piloting Oct – Dec

  5. UIA Log In Reports Average users per month = 33,000

  6. UIA Claim CertificationsJanuary to October - 2013

  7. Total

  8. Activities & Accomplishments • Performed FileNet updates – version updates to platform and WebSphere • Mentored DWS BA and technical staff including training sessions (lunch and learn as well as more formal training) • Conducted weekly focus area meetings (ICON, tax, etc.) • Conducted weekly issue review meetings • Conducted weekly build status meetings • Performed build releases (UAT, SIT, QA, Training, Production) – UAT, SIT, QA are performed multiple times per month

  9. Accomplishments July 2013 Deployment – Total 93 • Monthly builds from June to August included 284 enhancement/fix requests June 2013 Deployment – Total 71

  10. Accomplishments August 2013– Total 120 • Monthly builds from June to August included 284 enhancement/fix requests September 2013 – Total 66

  11. Remaining Issues

  12. Next Steps • Adhere to schedule of resolution of issues with monthly releases through December • Review all end of year processing and address issues accordingly • Monitor prioritization and build lists • Interface testing / validation • Migration of test cases and results to NMDWS Team Foundation Server, identification of regression cases for future use • Continue cross training through code reviews, lunch and learns • Finalize Business Case, Disaster Recovery architecture and testing • Review and update all system deliverables as required • Prepare close out

  13. LEF - Labor Enforcement Fund • The LEF Contractor Registrations System collects registrations for public contractors before they can bid on public works projects. The system collects $400 using a third party merchant (CyberSource), keeps a record of all registrations available internally for editing, correcting, managing, etc. as well as a publically searchable version of the data. • System was launched May 2013, Currently 171 active registrations. Receives between 5 and 10 new registrations weekly. Because each registration is for a two-year period, 2,043 registrations will expire between May 2013 and May 2015 and the LEF system will send out renewal notices. The peak period for these expirations begins March 2014. • NMDWS users can search every data field in LEF, while external users are restricted to a smaller set of search criteria. The system creates the certificates and mailing labels according to the LEF team’s specifications, and sends out renewal notices 30 days prior to registration expiration. • The system is written in ASP.NET/C# for the front end, while the backend is built using C# to create WCF (Windows Communication Foundation) web services. The front end communicates with the web services to talk to the database, which is hosted in Microsoft SQL Server. Every query is a fully parameterized stored procedure, the system contains no inline-SQL. A separate web service was created that handles the communication to CyberSource for the weekly import of successful transaction information for new registrations

  14. Wage Request Application Labor Relations • Business Purpose: Application provides means for wage verification and use of enforcement of wage laws and standards • Application has 4 parts: an outward-facing web site for contractors, an inward-facing web site for NMDWS / Labor Relations employees, a service layer, and a database. The application is one of two still running on the old (pre go-live) MyUI with the older architecture and older security model. • Objective to update to a new application using the newer architectural model and newer security model. • Service layer and the public layer are complete. • Next steps: Code Employees’ layer, provide additional features, test and User Acceptance Test, release review, implementation • Target completion: November

  15. Work Opportunity Tax Credit (WOTC) • Business Purpose: Develop an application for the WOTC Unit to automate processing of applications from employers for tax credits for hiring certain types of employees • Activities: • Jan – Mar: Requirements gathering / documentation • Mar – April: Design and review • Apr – Jun: Initial feature design and review by users • Jun-Sep: Final design including external users, all environments establish, incorporation of security approach • Sep – Nov: Testing • Dec: Finalized end to end testing, implementation planning and data uploads • Jan: Implementation and review

  16. Other initiatives • PWAT (Public Works Apprenticeship); Apprenticeship Application;  • Pending • VOSS (Virtual One-Stop System) integration & upgrade • Additional data interfaces and validation

  17. Contact/Questions Sue Anne Athens, CIO (505) 841-8465 New Mexico Department of Workforce Solutions

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