Continuity of Operations Course Treatment
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Continuity of Operations Course Treatment. Presenter. John Orlando, PhD—Program Director Master of Science in Business Continuity Master of Science in Information Assurance jorlando@norwich.edu 802-485-2729 158 Harmon Drive Northfield, VT 05663.

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Presenter

  • John Orlando, PhD—Program Director

    • Master of Science in Business Continuity

    • Master of Science in Information Assurance

  • jorlando@norwich.edu

  • 802-485-2729

  • 158 Harmon Drive

  • Northfield, VT 05663


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Higher Education has Largely Ignored Business Continuity

  • Focus on Emergency Management

    • Over 100 emergency management programs

    • www.training.fema.gov/emiweb/edu/collegelist

    • Naval Post-Graduate School EM Curriculum

  • BC not fit traditional higher education divisions

    • Business, Computer Science, Engineering?


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New BC Programs

  • Norwich University

    • Master of Science in Business Continuity Management

  • Boston University

    • Master of Science in Business Continuity, Security, & Risk Management

  • New Jersey Institute of Technology

    • MS in Emergency Management and Business Continuity


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Need for Business Continuity Programs

  • 80% of critical infrastructure in private hands

  • Regulations in some industries

    • Healthcare

    • Finance

    • Utilities


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Norwich University MSBC

  • Comprehensive exploration of the field

    • Plan development

    • Risk Management

    • Organizational Resiliency

    • Implementation, testing, exercising

  • Online

  • 18 months of continuous coursework


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Continuity of Operations

  • Business continuity: Private

  • Continuity of Operations: Public

  • Considerable need

    • Katrina:

      • Police

      • Court System


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Implementing Recommendations of the 9/11 Commission Act of 2007

  • DHS will actively encourage the development of business continuity programs in the US

  • ASIS/ANSI working on a BC standard


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National Security and Homeland Security Presidential Directive 51

  • Continuity programs must “be incorporated into daily operations of all executive departments and agencies.”

  • FEMA given job of training

  • Federal Continuity Directive 1


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Two FEMA Certifications Directive 51

  • Professional Continuity Practitioner

  • Master Continuity Practitioner


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Norwich Course Treatments Directive 51

  • Continuity of Governmental Operations

    • Professional Continuity Practitioner

  • Public Sector Incident Response

    • Master Continuity Practitioner


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Deliverables Directive 51

  • A complete syllabus, including:

    • Course description

    • Learning outcomes

    • Texts

    • Course structure

    • Grading system

  • 15 weekly topics


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One week’s content Directive 51

  • Overview of the topic

  • Objectives for the week

  • Lecture in text or voice-over PowerPoint format

  • List of required and recommended readings

  • Discussion questions

  • Essay question


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COOP vs. Business Continuity Directive 51

  • Similar methodology

  • Different terminology

  • Different goals

    • Business Continuity: protect profit

      • Customers are constituency

    • COOP: Protect public functions

      • Citizens are constituency


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Based on BS 25999 Directive 51

Program Management Lifecycle


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Federal Continuity Directive 1 Directive 51

COOP Program Management Lifecycle


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BCM Protects Directive 51

  • Employees

  • Data

  • Information & Communications Technology

  • Facilities

  • Reputation

  • Supply Chain of the organization


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COOP Protects Directive 51

  • Leadership

  • Staff

  • Communications & Technology

  • Facilities of the community


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BCM Identifies Critical Processes in terms of money Directive 51

  • Business Impact Analysis


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COOP Identifies Essential Functions in terms of National Goals

  • Mission Essential Functions (MEFs): The limited set of agency-level government functions that must be continued after a disruption of normal activities.

  • Primary Mission Essential Functions: A subset of agency MEFs that directly support the National Essential Functions.

  • National Essential Functions: The eight functions the President and national leadership will focus on to lead and sustain the nation during a catastrophic emergency.


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Coordination Goals

  • BCM: Mostly focused on the organization

  • COOP: More focus on coordination with other governmental agencies.