MA Council for Home Care Aide Services. Thursday May 19, 2011. Agenda . Introductions Implementation Strategy Project Calendar Function Of Lead Agency User Support Model Business Process Review Meetings User Request Forms Project Communications On-line Training (Harmony University)
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Thursday May 19, 2011
EOEA Analyst for Home Care/ Clinical
EOEA Analyst for Finance
Provider Direct is:
A secure web portal that allows Providers to view real-time agency data:
Looks at the SAMS database used by ASAPs for up-to-the minute updates
Consumer records & relevant information (PHI)
Planned & ordered services
History of service delivery records
Service Delivery Module – post service delivery / electronic invoices
Client-centered messaging for inquiries, follow-up, and task assignment (future)
System that transmits Protected Health Information between providers
Agency manages only one (1) URF form with information for all of their providers, containing all present and past users.
How Many Accounts?
Each provider may have up to five (5) active userids.
Fields on URF, for each user
Organization Name for User
Must match SAMS provider name
New, Update, Terminate, Reactivate
User's First Name
User's Last Name
Four (4) Digit PIN
User's Month (MM) and Day (DD) of birth
User's E-mail Address
User's Office Telephone Number
Accuracy is key
Spelling of names
Timeliness is key
Don’t miss the boatUser Request Forms (PD-URF)