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Home Based Care Tender Event Wednesday 17 th August 2011. Surrey County Council, NHS Surrey and the Surrey Care Association. Welcome and Agenda. 08.45 Arrivals and coffee 09.30 Introductions and agenda – Alastair Hinde (Category Manager, Procurement and Commissioning, SCC)
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Surrey County Council, NHS Surrey and the Surrey Care Association
08.45 Arrivals and coffee
09.30 Introductions and agenda – Alastair Hinde(Category Manager, Procurement and Commissioning, SCC)
09.35 A Strategic Overview – Anne Butler (Assistant Director for Commissioning, SCC), Alastair Hinde, Marion Heron (Associate Director of Community and Continuing Healthcare Services and Contract Management Surrey, NHS Surrey)
10.00 Travel and Subsistence Planning – Anthony Bennett (Cobia Group Tax Director)
10.20 Co-design and Future Requirements – Jean Boddy (Senior Manager, Commissioning, SCC), Kathy Saunders (Quality Assurance Manager, SCC) and Rachel Hughes (Countywide Sourcing Team Manager, SCC)
10.45 Comfort Break and Refreshments
11.00 The Procurement Process – Helen Hunt (Senior Category Specialist, SCC) and Jenna Crombie (Category Specialist, SCC)
11.25 Questions and Answers
12 noon Close
Anne Butler - Assistant Director for Commissioning, SCC
Marion Heron - Associate Director of Community and Continuing Healthcare Services and Contract Management Surrey, NHS Surrey
Alastair Hinde - Category Manager, Procurement and Commissioning, SCC
“Working with all our partners to make a difference to the lives of people, through trusted, personalised and universal social care support, so people have choice and control, and can maximise their wellbeing and independence in their local community”
Delivering this vision will mean vulnerable people in Surrey:
We need a radical strategic shift:
We will deliver this strategic shift by ensuring:
Putting People First provides the direction for the provision of social care
… empowering residents of Surrey to shape their own lives and the services they receive ...
Promoting personalisation and enhancing quality of life for people with care and support needs
Total Surrey population
Estimated number of older people with a low to moderate need, people with a physical and sensory disabilityand/or a learning disability and/or a mental health need
Preventing deterioration, delaying dependency and supporting recovery
Ensuring a positiveexperience of care and support
Community support for Long Term Conditions
Number of people receiving a
social care service throughout
Protecting from avoidable harm and caring in a safe environment
…... promoting independence and choice through reablement,
person-centred planning and self directed support……
…... People at the heart of our focus on personalisation,
community and outcomes……
We are required to keep cost down, offer choice of convenient and personalised services to local people, maintain good quality safe services for patients and the public.
Two major challenges require integrated and effective response in order to achieve these goals.
National financial downturn creates a challenge
More people require more Health and Social Care (JSNA)
Reduce demand by working hard to keep people healthy
Find ways of delivering the same level of services at a lower cost
Maintain affordable level of services to meet as much need as possible through re-design
Keep more people healthy
Work with clinicians and system leaders to do “what is right”
Make system incentives count towards better patient outcomes
Spend public money once on the same need and gain further value
Do as much as possible of everything that works first
Monitor and enhance the experience of patients, carers and the public
Value for Money
Home Based Care per
Travel and Subsistence Planning
Anthony Bennett (Cobia Group Tax Director)
Co-design and Future Requirements
Jean Boddy (Senior Manager, Commissioning, SCC)
Kathy Saunders (Quality Assurance Manager, SCC)
Rachel Hughes (Countywide Sourcing Team Manager, SCC)
Principles of reablement and supporting the in-house reablement pathway and support planning
Dementia Care principles and flexible care
Good Hydration and Nutrition is everyone’s responsibility
End of life care
Quality assurance and a move towards an outcome focus
Reference to electronic monitoring
An agreed joint medication policy to align seamless care – NHS Surrey joint commissioning plans
Nutrition and Hydration
- ‘Dignity is about seeing the whole person and respecting their way of life’
- 10 Point Dignity Challenge is embedded in the Framework Agreement - this is a clear statement of what people can expect from a service that respects dignity
- How will you evidence this challenge is embedded in your business?
- Are you Dignity in Care Champions?
- Examples of good practice
Four Sourcing Teams:
Invoice processing & invoicing frequency guidelines
Opportunity to feedback via email: firstname.lastname@example.org
Fifteen minute break
The Procurement Process
Helen Hunt and Jenna Crombie
Procurement and Commissioning, Surrey County Council
Advert and pre-qualification questionnaire published on BravoSolution 9/9/11
Responses to the pre-qualification questionnaire submitted by interested providers 9/10
Tenderers shortlisted, and successful applicants invited to the Invitation to Tender stage7/11
Responses to ITT submitted by providers 12/12
Tender evaluation completed26 / 1 / 12
Recommendation to award made to Procurement Review Group15/2
Recommendation to award made to full Cabinet 27/3
Announce contract award following standstill 10/4
Contract go-live 14/4
What do I need to use the portal?
What support will I get?
Business Link - www.businesslink.gov.uk
How will the model look from April 2012?