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COMMUNICATING IN GROUPS & TEAMS. HCOM-100 Instructor Name. Communication Principles. Understanding Group and Team Communication PREVIEW. Groups and Teams Defined Types of Groups and Teams Group and Team Dynamics Group and Team Phases of Development

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communicating in groups teams



Instructor Name

understanding group and team communication preview
Understanding Group and Team Communication PREVIEW
  • Groups and Teams Defined
  • Types of Groups and Teams
  • Group and Team Dynamics
  • Group and Team Phases of Development
  • Diversity in Groups and Teams: Adapting to Differences
groups and teams defined
Groups and Teams Defined
  • Communicating in Small Groups
    • Consists of small number of people
    • Common purpose
    • Sense of belonging
    • Members exert influence on others in the group
  • Small group communication is the transactive process of creating meaning among 3 to 15 people who share a common purpose, who feel a sense of belonging, and who exert influence on each other.
groups and teams defined5
Groups and Teams Defined
  • Communicating in Teams
    • A team is a coordinated group of people organized to work together to achieve a specific, common goal.
groups teams defined
Groups & Teams Defined
  • Distinctions Between Groups and Teams
    • Teams develop clearly defined responsibilities for team members
    • Teams have clearly defined rules for team operation
    • Teams develop clear goals
    • Teams develop a way of coordinating their efforts
characteristics of effective team members
Characteristics of Effective Team Members
  • Experience
  • Problem-Solving Ability
  • Openness
  • Supportiveness
  • Action Oriented
  • Positive Personal Style
understanding types of groups and teams
Understanding Types of Groups and Teams
  • Primary Groups
    • Exist to fulfill the basic human need of associating with others
  • Study Group
    • Meet to learn new ideas
  • Therapy Group
    • Exist to provide treatment for the personal problems that group members have
understanding types of groups teams
Understanding Types of Groups & Teams
  • Problem Solving Groups
    • Exist to resolve an issue or overcome an unsatisfactory situation or obstacle to achieve a goal
  • Focus Group
    • Small groups of people who are asked to discuss a particular topic or issue
  • Social Groups
    • Exist just for the joy of socializing with others
understanding group and team dynamics
Understanding Group and Team Dynamics
  • Roles
    • Consistent ways you communicate with others in a group
  • Types of Roles
    • Task
    • Social
    • Individual
understanding group team dynamics
Understanding Group & Team Dynamics
  • Rules
    • Team ground rules
  • Norms
    • Standards that determine what is appropriate and inappropriate behavior in a group
  • Status
    • An individual’s importance and prestige
understanding group and team dynamics12
Understanding Group and Team Dynamics
  • Power
    • The ability to influence others’ behavior
  • Types of Power
    • Legitimate (respect for position)
    • Referent (based on attraction)
    • Expert (influence from a person’s knowledge)
    • Reward (ability to satisfy needs)
    • Coercive (sanctions and punishment)
understanding group and team dynamics13
Understanding Group and Team Dynamics
  • Cohesiveness
    • Degree of attraction that members of a group feel toward one another and the group.
understanding group team dynamics14
Understanding Group & Team Dynamics
  • Communication interaction patterns
    • A pattern of communication that identifies the frequency of who talks to whom
  • Networks of Communication
    • All-channel
    • Chain
    • wheel
understanding group team dynamics15
Understanding Group & Team Dynamics
  • All-Channel Network
    • Everyone talks to everyone else
understanding group and team dynamics16
Understanding Group and Team Dynamics
  • Chain Network
    • People convey a message through one person at a time
understanding group and team dynamics17
Understanding Group and Team Dynamics
  • Wheel Network
    • One person receives most of the messages
understanding group and team phases of development
Understanding Group and Team Phases of Development
  • Orientation
    • Primary tension
  • Conflict
    • Secondary tension
  • Emergence
    • Conflict is reduced
  • Reinforcement
    • Group develops sense of “we”
  • Process nature of group phases
understanding diversity in groups and teams
Understanding Diversity in Groups and Teams
  • Differences in Working Collectively or Individually
    • Individualism and collectivism
  • Differences in the Use of Time
    • Monochronic/polychronic
  • Difference in Use of Personal Space
    • High-contact/low-contact
what questions do you have
What questions do you have?


1.) Reading?

2.) Turn in assignments?