Finding The Right Enterprise Class Retail Software For Your Business

1. Finding The Right Enterprise Class Retail Software For Your Business ETP-Group

2. Introduction An enterprise retail softwaresupports all aspects of your retail business operations. Be it merchandise and inventory management, marketing and promotion planning, customer relationship management, business intelligence, loyalty management and more, thereby offering centralised data and functionality to perform business operations and tasks in a seamless manner. Enterprise-class retail software aims at efficient management of back end operations and in-store operations, resulting in a superior customer experience that drastically increases revenue and sales.

3. Smooth Inventory Management Intelligent inventory management forms the pillar of a successful retail business, and retail software offers sophisticated inventory management. Stock management must be well-organised to retail firms having multiple stores selling different categories of items. Ensure the retail software that you choose has the following inventory features: a.Real-time Inventory Updates b.Efficiently manage in-store stock option, warehouse to store stock transfer, store to warehouse transfer and direct to store deliveries. c.Define stock prices, discounts and characteristics when purchasing d.Quick access control to all the operations and users within the system. Automated and manual stock count options

4. Revolutionise your Retail Business with ETP’s Enterprise Class Retail Software ETP’s retail software aims to provide an omnichannel customer experience by offering omnichannel retail solutions helping your business grow and expand progressively. The solutions seamlessly integrate POS, CRM, Inventory Management, and essential business operations like merchandising and loyalty management, business intelligence, and more. This results in a highly scalable and profitable retail business. With ETPs, retail solutions retailers can deliver a unified omnichannel experience comprising features like click and collect, click and deliver, Endless aisle, and a holistic customer view, all with real-time integration.

5. Fantastic Customer Experience Brilliant Enterprise-class retail software must integrate CRM features. It helps create and maintain valuable customer profile information such as customer’s purchase history and contact details. The CRM features ensure that customers have the freedom to select, purchase, review, search for products at any time from anywhere. Channel-based promotions too can be developed using the CRM feature. One of the most significant benefits of an integrated CRM system is its valuable customer insight data, like tracking customer activity and buying behaviour to understand customer needs and preferences. These insights help sales executives target loyal customers via offering them customer loyalty programs, special discounts, offers and more. This personalised approach helps boost customer loyalties and create brand ambassadors who always vouch for your brand.

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