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Cloud CX Developer GCX-GCD Exam Q&A with Simple PDF Guide

The Cloud CX Developer GCX-GCD exam with a comprehensive Q&A guide. Download a simple PDF for quick study and efficient exam preparation.

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Cloud CX Developer GCX-GCD Exam Q&A with Simple PDF Guide

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  1. Genesys GCX-GCD Cloud CX Developer Certification Questions & Answers PDF (Demo Version – Limited Content) For More Information – Visit link below: https://p2pexam.com/ Visit us at: https://p2pexam.com/gcx-gcd

  2. Latest Version: 6.0 Question: 1 What information is required to authenticate an API request in Genesys Cloud using OAuth? Response: A. Agent skill sets B. Client ID and Client Secret C. Interaction flow details D. Workforce schedules Answer: B Question: 2 Which administrative settings can be managed in Genesys Cloud Platform? (Select three) Response: A. Adding users to the platform B. Managing agent skill assignments C. Creating new queues D. Configuring third-party email systems Answer: A,B,C Question: 3 What can supervisors monitor using real-time dashboards in Genesys Cloud? (Select three) Response: A. Agent availability B. Ongoing interactions in queues C. Third-party integrations D. Queue performance metrics Answer: A,B,D Visit us at: https://p2pexam.com/gcx-gcd

  3. Question: 4 Why is it important to monitor API utilization in Genesys Cloud? Response: A. To ensure compliance with usage limits and avoid overage charges B. To assign agents to specific queues C. To create outbound dialing rules D. To manage workforce schedules Answer: A Question: 5 Which licensing level in Genesys Cloud provides access to Workforce Management and Quality Management features? Response: A. Essential B. Advanced C. Premium D. Basic Answer: C Question: 6 What is the primary purpose of API utilization monitoring in Genesys Cloud? Response: A. To track the number of API calls made and the resources being accessed B. To configure outbound email campaigns C. To monitor agent adherence to schedules D. To set up real-time performance dashboards Answer: A Question: 7 What configurations can be made in the ACD email routing settings in Genesys Cloud? Visit us at: https://p2pexam.com/gcx-gcd

  4. (Select two) Response: A. Assign email queues to specific agents B. Create outbound email templates C. Route emails based on agent skills D. Set agent schedule adherence metrics Answer: A,C Question: 8 What can be managed using the Routing API in Genesys Cloud? (Select three) Response: A. Call routes based on agent availability B. Queue assignments for interactions C. Real-time interaction updates D. Interaction routing based on skills or languages Answer: A,B,D Question: 9 Each recording is identified by the Conversation ID and Recording ID. Response: A. True B. False Answer: A Question: 10 You can enable the location detection setting of the contact center from the __________ container. Response: A. Account Settings B. Directory C. Integrations D. People & Permissions Visit us at: https://p2pexam.com/gcx-gcd

  5. Answer: A Visit us at: https://p2pexam.com/gcx-gcd

  6. For More Information – Visit link below: https://p2pexam.com/ Thanks for Using Our Product Pass Your Certification With p2pexam Guarantee Use coupon code “20off” for 20USD discount Sales: sales@p2pexam.com Support: support@p2pexam.com Visit us at: https://p2pexam.com/gcx-gcd

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