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Family/Federal Partnerships Get Results. Coordinating Council on Juvenile Justice and Delinquency Prevention Quarterly Meeting Thursday, July 21, 2011. Maternal and Child Health Bureau & Family Voices: Partnership Lessons From the Field. D iana Denboba, Branch Chief

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Maternal and child health bureau family voices partnership lessons from the field

Family/Federal Partnerships Get Results

Coordinating Council on Juvenile Justice and Delinquency Prevention

Quarterly Meeting

Thursday, July 21, 2011

Maternal and Child Health Bureau

& Family Voices: Partnership Lessons From the Field

Diana Denboba, Branch Chief

U.S. Department of Health and Human Services (HHS)

Health Resources and Services Administration (HRSA)

Maternal and Child Health Bureau (MCHB)

Division of Services for Children with Special Health Needs (DSCSHN)

Nora Wells, Director of Programs,

Family Voices

National Center for Family/Professional Partnerships


Lessons learned
Lessons Learned

  • Commitment/Support Needs to Come From the Top

    • Policies, Procedures, Structures

  • Identification of Key Consumer Partners at each level

    • Connected and Supported

  • Awareness and Education on the Value and Evidence

  • Ongoing Training of All Levels of Staff and Consumers

  • Create opportunities for everyone involved to develop trusting relationships

    • Discuss challenges and areas for growth

  • Continuing Process of Plan, Do, Check, Act


Results
Results

Within MCHB

For Funded Programs

Improved Culturally Competent State/Community Systems & Services

Improved Consumer Satisfaction/ Responsiveness to Family Needs

Benefits for Professionals

Families Understanding Program/Coalitions of Support

Youth/Father Leadership

  • Continuous Quality Improvement/Policies

    • Consumer Input; Guidances, Annual Block Grants/ Discretionary Grants, Strategic Planning, Material Review

  • Feedback on Systems Impact on Families/Consumers

    • Strengths & Gaps Provided by MCH Funded Family-Staffed F2F HIC in each State and District of Columbia


How to Sustain

  • Leadership,

    • Incorporate into Vision, Mission and Strategic Planning

    • Identify Staff/Group to Lead

  • Measure Performance/Ensure Accountability

    • Staff Performance Plans

    • Consistent Performance Measures to Track Funded Program Growth & Impact

  • Identify Funding

  • Advertise and Celebrate Success

    • Demonstrate Partnerships at All Levels: Internally & Externally

    • Publicize/Promote Success through Awards, Conferences, Publications



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