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NG9-1-1 Prototype Demo

NG9-1-1 Prototype Demo. Jong Yul Kim, Wonsang Song, and Henning Schulzrinne. Brief Overview. Background How 9-1-1 works Differences in VoIP Environment Introduction The NG9-1-1 Project Implemented Requirements NG9-1-1 Prototype Architecture and Components Demonstrations. < 5 min.

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NG9-1-1 Prototype Demo

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  1. NG9-1-1 Prototype Demo Jong Yul Kim, Wonsang Song, and Henning Schulzrinne

  2. Brief Overview • Background • How 9-1-1 works • Differences in VoIP Environment • Introduction • The NG9-1-1 Project • Implemented Requirements • NG9-1-1 Prototype Architecture and Components • Demonstrations < 5 min < 5 min 40 min

  3. Local Switch Automatic Number Identification Automatic Location Identification Collaboration between local phone providers and local public safety agencies

  4. Difference between PSTN and VoIP Emergency Calling

  5. The NG9-1-1 Project

  6. Implemented NENA Requirements * based on NENA i3 Requirements TID, Nov-2005

  7. Location Routing PSTN NG9-1-1 Prototype Architecture

  8. Location is important! Caller in NY Caller in NJ

  9. Locating Caller using LLDP-MED LLDP-MED stands for: * Link Layer Discovery Protocol “a vendor-neutral Layer 2 protocol that allows a network device to advertise its identity and capabilities on the local network.” Media Endpoint Discovery “an enhancement to the LLDP that allows discovery of other things including location“ * From Wikipedia “I am LLDP-MED Capable. I can process location information.” “Your location is: 500 W 120TH st. New York NY 10027”

  10. Location Routing PSTN NG9-1-1 Call Routing

  11. Caller’s location Service provider (PSAP URL) + Service identifier (urn:service:sos) Routing Using LoST • LoST stands for Location-to-Service Translation • Work in progress at IETF ECRIT WG + Emergency Dial String

  12. Demo of call routing ? ? Location + Service ID NY PSAP

  13. Location Routing PSTN NG9-1-1 IP PSAP Features

  14. Map and Multimedia • PSAP operator needs to see caller information on a map • PSAP operator can communicate with caller using multimedia

  15. Inviting NYPD into an on-going session CALL NYPD Caller ID & Location

  16. Language-based Call Distribution ? ? ESPANOL

  17. Callback Fetching Caller Info…

  18. Call Queue BUSY BUSY Play Announcement

  19. Call Overflow BUSY BUSY FULL Even the queue is full! Redirect call to a backup PSAP

  20. Call logs and recorded sessions

  21. Q&A Do you have any question?

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