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From Technology to Product. Technology Center VP Ari Tolonen. New software technologies e.g CORBA, JavaBeans, DCOM, Agent technologies . New dynamic market e.g shorten product life cycle, new user demands, lifestyles. New generation products and services. New type of applications

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from technology to product

From Technology to Product

Technology Center

VP Ari Tolonen

change of environment

New software technologies

e.g CORBA, JavaBeans, DCOM,

Agent technologies

New dynamic market

e.g shorten product life cycle,

new user demands, lifestyles

New generation

products and

services

New type of applications

e.g multimedia,

electronic commerce,

communities

New development methodologies

e.g Object-oriented, frameworks,

design patterns, componentware

Change of Environment
new technologies and markets
New Technologies and Markets

Coverage

+

Time

-

Product

substitution

Break even

Market

launch

demand various content through various access

Service

Applications

Authentication

Authorisation

Accounting

Billing

Content

Platform

User

profiles

Terminals

Access network

Service platform

Content

Demand: Various content through various access
slide6

Cornerstones of successful product development

according to Dr. Robert Cooper

  • high quality product development process
  • product innovation strategy for the business
  • sufficient and competent R&D resources
  • Of the three, having a high quality product development process had the strongest impact on business’s new product performance
stable processes needed in unstable markets
Stable Processes Needed in Unstable Markets

Unstable

Market

Stable

Market

desirable

necessary

Stable

Processes

possible

impossible

Unstable

Processes

sonera process map
Sonera process map
  • Markkina
  • mahdollisuudet
  • tarpeet

Markkinaprosessi:

Uusien tuotteiden tuottaminen markkinoille ja tuotteiden hallinta

Kilpailu-

kykyiset

ratkaisut/

tuotteet

  • Asiakas
  • tarpeet

Asiakasprosessi:

Asiakkaan tarpeiden tyydyttäminen

Laadukkaat

tuotteet ja

asiakas-

suhteet

Johtamisprosessit

Tukiprosessit

Hyvin kehittyvät liiketoimintatulokset

Tehokas liiketoiminnan tuki

= Soneran yhtiöt ja yksiköt

= yhteistyökumppanit

conventional sw development model
Conventional SW development model

Requirement analysis

Design

Implementation

Integration & verification

Installation & validation

example of cbse process

S100066U-XIII

10(14)

Example of CBSE process

Customer

Analysis

Architecture

Design

Component

Design

Implement.

Requirement

elicitation

Architecture

Specification

Component

Specification

Component

Composition

Business

Component

Evaluation

Integration

and

Verification

Architecture

Evaluation

Component

Evaluation

Business

Component

Search

Architecture

Search

Component

Search

Component

adaptation

Component Vendor

slide11

Flexible Development Model

Traditional Approach

Sensing the Market

Project

start

Concept

freeze

Market

introduction

Specification

Design

Implementation

Integration&

Verification

Concept development

Implementation

Concept time

Response time

Stabilization / Ramp-up

Total lead time

Flexible Approach

Project

start

Concept

freeze

Market

introduction

Flexible approach

is based on

Concept development

Implementation

Concept time

Response time

Total lead time

product and cycle time excellence pace

Ideas

Ideas

Use of core teams

New products

Product and Cycle-Time Excellence - PACE

Phase 0 Go / Redirect / CancelConcept evaluation • Strategic issues • Marketing issues

Inexpensive and fast qualitative measures

Phase 1 Go / Redirect / CancelSpecification and planning • Functional Specification • Evaluate development plan

Build business case, detailed market analysis, and financial analysis

Phase 2 Go / Redirect / CancelDesign and development • Complete product design • Make sure that testing is ready to start

Product is developed and prototype is produced

Pilot production, customer field trials, test marketing

Phase 3 Go / Redirect / CancelTesting and evaluation • Complete product testing • Carry out pilot production

Phase 4 Go / Redirect / CancelProduct release • Check that sales support is in place • Release to volume manufacturing

Tooling and full productionLaunch Develop market

decision procedure
Decision Procedure

Preparation of

DP input

data

Revision

according to

request

Decision

Termination

Go on according

to the original

or revised plan

definitions
Definitions
  • A decision point is a meeting at which the steering group makes a formal decision concerning the execution of the project or study.
  • The steering group considers the status of the project or study, its use of resources, and its costs and benefits. After this analysis, a decision is made either to
    • continue the project or study,
    • postpone the decision point, or
    • terminate the project or study.

A milestone is an important and measurable control event in a project or study. It represents a result that must be achieved at a given point of time.

sonera r d process model

Release

Sonera R&D Process Model

Project Execution

Pre -

Study

Feasibility

Study

Design

Implement. &

Verification

Piloting &

Validation

Conclusion

Demos

Design

Prototypes

Design

Implement.

Ideas

System req.

User req.

Architecture

Component

& intg. tests

Pilots

Release

Project

spec.

System

tests

Accept.

tests

DP0

DP1

DP3

DP4

DP5

DP2

MS

MS

MS

MS

MS

MS

MS

MS

slide16

DP1

WORK MODELS AT SERVICE DEVELOPMENT

Demos &

Prototyping

Development

Development &

Support

DP2

DP3

DP4

IDEAS

VENTURES

BUSINESSES

EXPERIMENTS

BDP1

BDP2

BDP3

BDP4

BDP5

BDP6

Screening

the idea

Experiment

Start

check

Venture

launch

Business

launch

slide17

Business Requirement Validation by Fast Track Project (Experiment phase)

4-6 week project realization

Experiment

scoping

Requirement

capturing&

analysis

Protodesign 1

Protoimplemen-tation 1

Prototype

deployment1

Customer

feedback

analysis

Experiment

scoping

Requirement

capturing&

analysis

Protodesign N

Protoimplemen-tation N

Prototype

deploymentN

Business

requirementspecification

slide18

Product Development by Quality-Track Project (Venture & Business phases)

Experiment

project &

req. analysis

2- 3 month project realization, depending on re-usability level

System

design

Component

Design

Component

Implemen-tation

Component

Deployment

Project&

technical

planning

Component

Design

Component

Implemen-tation

Component

Deployment

System

Integration

Component

Design

Component

Implemen-tation

Component

Deployment

System

deployment

example r d process in iterative sw development
Example: R&D Process in iterative sw development

1 2 3 4 5 6

Iteration

DP2

DP0

DP3

DP5

DP1

DP4

Req. collection

Req. analysis

Prototyping

Architecture design

Design & Implementation

Integration & component test

System test

Acceptance test

roles in product development
Roles in product development

System

Analyst /

Technology

Specialist

Business

Analyst

Software

Architect

Patent

Engineer

PROJECT

MANAGER

Chief Designer

Documentation

Specialist

Software

Designer

Verification

Engineer

resource profiles in product development
Resource Profiles in Product Development

Product

Implement.&

Verification

Production

Pilot

Prestudy

Feasibility

Study

Design

Release

Prod.mgmt

Product

Support and

Supply

System

Engineer

Business

Analyst

System Analyst

DP0

DP1

DP3

DP5

DP2

DP4

MS

MS

MS

MS

MS

MS

MS

MS

project framework

Release

Project Framework

Budget

Time schedule

Processes

Goals

Resources

Quality

different process levels
Different Process Levels

General R&D process

Specified for Sonera

Applied for a specific unit

Applied R&D process

Adapted R&D process

Adapted for a specific project

tc product development process
TC Product Development Process

RFS

SCR

CF

RFP

RFM

GA

Prestudymanagement

Feasibility studymanagement

Project management

Requirement capture

System capability transfer

to system support

Idea

process

System concept

System pilot and

validation

Design and implementation

Testing and Verification

System and customer documentation development

DP0

DP1

DP3

DP4

DP5

DP2

Information, document and data management

Configuration management

Subcontracting management

RFM =Ready for marketing

SCR=Service concept ready

RFS=Ready for sales

CF=Concept fixed

RFP=Ready for piloting

GA=General availability

requirement catalogue
Requirement Catalogue

Evaluate feasibility,

add possible technical

requirements. Agree

the requirement set

with the customer.

Feature sets are frozen. Requirements can be specified after DP1 if necessary.

DP1

Collect, group, and prioritize requirements.

testing process activities
Testing process: Activities

Test Manager

Defining the Test Strategy

Test Designer

Test case design

Test Environment Expert

Test environment management

Test Manager

Testing management

Test Engineer

Integration and System Testing

Test Manager

Reporting

DP2

DP1

DP3

DP4

DP5

DP0

process information distribution
Process Information Distribution

http://xxx.yyy.xxx.fi/

Toimintaohjeet

example of r d metrics
Example of R & D Metrics
  • % of work on strategic projects
  • % of projects finished on time according to plans
  • % of sales from new products
  • % and # of patent applications filed and accepted / strategic area
  • % of products based on cross organisational platforms
  • Organisation capability: Project Management, Requirement Management, Configuration Management, Sub-contracting Management
project measurement
Project Measurement
  • The success of the project is measured according to the following main criteria:
  • The project is on timeMeter: the achieved milestone dates compared with the dates on the baselined project plan.
  • The project works in a cost-effective manner.Meter: the actual and incurred costs compared with the budget of the project.
  • The project is not reserving unutilised resources.Meter: the actual amount of work done by project members compared with the planned amount.
  • Project outcome is verified and ready for validation in DP4.Meter: the outcome fulfils the set requirements.
  • The project follows the process

Meter: Process audit results

spice arvioinnin tulos syksy 2000
SPICE arvioinnin tulos syksy 2000
  • F-taso saavutetaan tasolla yksi 69- prosenttisesti. Tämä luku on jonkin verran Suomen tilastollista keskiarvoa parempi. Ykköstason vahvuus on vahvin yksittäinen osoitin saavutetusta kyvykkyydestä. F + L- reittaukset olivat yhteensä 98 % ykköstasolla arvioituista 173 käytännöstä. Tämä osoittaa, että ammatilliset perustehtävät tunnetaan ja tehdään hyvin.
  • Kakkostason F + L on yhteensä noin 80 % arvioiduista 206 käytännöstä. Tilanne on hyvä, mutta kuitenkin jonkinlainen osoitus prosessien käyttöönotto-ongelmista ja laatukäytäntöjen ohuudesta joissakin projekteissa.
  • Kolmostason F + L on hieman yli puolet arvioiduista 231 käytännöstä. Mittarien puutteellisuus on selkein tasoa heikentävä seikka.