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Packeteer Application Traffic Management Systems

Increase application performance by aligning network resources with business priorities. Optimize mission-critical applications and minimize unwanted traffic. Improve productivity and application reliability while reducing bandwidth and operational costs.

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Packeteer Application Traffic Management Systems

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  1. Alberto Pellicani Territory Manager Italy Packeteer Italia Viale Marconi, n. 11 Parabiago (Milano) apellicani@packeteer.com Cell.: +39 335.534.9001 Computerlinks University Packeteer overview 14 Ottobre 2004

  2. Global Presence • Public, profitable successful Corporation • Market leader in Application Traffic Management • Over 40,000 units shipped to over 5,000 customers • 700+ sales partners in 50+ countries • 24x7 global support • Strategic partnerships • IBM Global Services, HP Services, AT&T, Equant, France Telecom, NTT, Samsung, Citrix, Extreme Networks, Avaya, BMC, Polycom … • Dozens of product awards worldwide

  3. Market Share Worldwide WAN Optimization Management Revenue by Vendor, 2003. (source IDC, 2004) “Others” comprise of vendors with 1% market share or less: Ipsum networks Packet design Proficient Rocksteady And other un-named companies with less than 1% market-share each

  4. Business depends on networked applications Business Analytics Transaction Processing ERP • Increasing IP-based application dependence on the WAN and Internet • Responsive applications are critical to success • Increasing application performance problems due to congestion at the LAN/WAN edge Sales Force Automation Data Warehousing CRM Document Management Supply Chain Automation Email

  5. The problemBusiness applications compete for bandwidth Stopper

  6. The problem A difference of speed High-SpeedLAN High-Speed Backbone WAN Access Link Bottleneck 56k - T1/E1 OC-3, OC-12,OC-48, OC-192 10/100/1000

  7. Focus Result Benefit Align application performance and network resources with business priorities • optimizes performance of mission-critical applications • minimizesunwanted traffic Improved • productivity • application reliability Reduced • bandwidth costs • operational costs The Business of Packeteer Application Traffic Management Systems

  8. Experienced significant application performance degradation Change in application performance problems in past 12 months 75% of IT Professionals Do Not Know What Applications Are Running on Their Networks Mission critical applications failNetwork World / Packeteer Survey Source: Network World / Packeteer Application Performance Survey -2003

  9. Business Applications Front Office Back Office Voice/Video Supply Chain ERP Email Need Better Performance Can’t Keep Adding Bandwidth Leased Lines Frame Satellite MPLS ATM VPN Wide Area Network The network vs. application problemBeyond managing bandwidth Organizations must align network resources with business needs Disconnect

  10. WAN Expenses of a typical large enterprise 14% of bandwidth is “business critical” (Oracle, Citrix, & TN3270) Total Budget: $26.6M Email 20% / $5.3M File Transfers 9% / $2.4M Oracle 7% / $1.8M Real Audio 8% / $2.1M Disconnect Citrix 5% / $1.3M KaZaA 12% / $3.2M TN3270 2% / $500K Other 4% / $1M Internet Gaming 5% / $1.3M Web Browsing 28% / $7.5M 53% of bandwidth being used by recreational applications

  11. Application Traffic ManagementVisibility Visibility • Knowledge is power • What applications are running on your network? • How much bandwidth are they using? • What are their response times?

  12. Transient Performance Problems Transient Network Congestion Leads to VisibilityIs it the network or the application?

  13. VisibilityApplication performance analysis • Application Response Time Measurement • Total delay • Server delay • Network delay • Round-trip times • Distributions and Thresholds • See how delays distribute • Set thresholds to determine “good” performance – then track

  14. Visibility Application Traffic ManagementControl • Ensure the performance of key business applications • Contain malicious, recreational, and other non-business traffic Control

  15. Packeteer controlAlign business policies with network resources • Application layer visibility and control • Users can set policies to control bandwidth-hungry applications • Set per-session minimums • Prioritized access to excess bandwidth • TCP Rate Control, UDP Rate Control and Advanced Queuing: • Real-time flow speed detection • Metering of TCP acknowledgements going back to sender • Predictive scheduler based on flows and needs of entire network • Modification of the TCP-advertised window sizes sent to the sender Before Packeteer control policy After Packeteer control policy

  16. L L L L L L L Control Application-intelligent traffic marking Application Intelligence for MPLS Networks Bandwidth Allocation DiffServ, MPLS, TOS 256 Kbps V/VoIP Oracle, SAP 768 Kbps Email, FTP Best Effort Classesof Service Router MPLS Backbone Remote Site

  17. Visibility Control Application Traffic Management Compression • Further optimize • Application performance • Existing bandwidth investments Compression General Internet Web Apps Oracle 75% 50% 25% 0% 4:1 5:1 2:1 Current Original Size CNA

  18. Packeteer Traffic Management SystemThe Framework Solution • PolicyCenter • System-wide policy administration • ReportCenter • System-wide network performance reporting • Visibility • Application classification • Real-time L2-7 monitoring • Control • Bandwidth management • QoS policies • Acceleration • Intelligent compression • Patented rate control 1550 Series 2500 Series 6500 Series 9500 Series 10000 Series

  19. Application Traffic ManagementGeneral Issues on Motivation Any Questions ? • … … … • … … … • … … …

  20. Computerlinks University 4 steps simple process

  21. PacketShaper’s Four Step Process

  22. PacketSeekerVisibility & Analysis • PacketSeeker functionality • classification & analysis • 450+ applications • Response Time Monitor • top talkers • traffic distribution • Positioning • very sophisticated Easy-to-Use monitoring tool • time based keys for demo • upgradable with software licence to: • PacketShaper • PacketShaper Xpress • from 1550 Series ..up 128K – 2 Mbps 1550 Series 128K – 10 Mbps 2500 Series 2 Mbps – 100 Mbps 512 – 1000 Classes 6500 Series 45 Mbps – 200 Mbps 1000 – 2000 Classes 9500 Series 310 Mbps - 620 Mbps 1 Gb 2000 Classes 10 000 Series

  23. Step 1: Classify - what’s running on my network? • PacketSeeker / Shaper categorizes traffic • Intelligent layer 2-7 classification and automatic discovery PacketShaper automatically discovers and classifies hundreds of different traffic types Application PacketShaper 7 Presentation 6 • Precise Classification by: • Application • Port • URL • Protocol • IP Address • MAC Address • IP Precedence Session 5 4 Transport Routers Switches 3 Network 2 Data Link 1 Physical

  24. Traffic types that PacketSeeker / Shaper detects are shown in the PolicyConsole Step 1: Classify -- What’s Running on My Network?

  25. Step 2: Analyze - how is it performing today? • Extensive monitoring and evaluation tools • Ability to establish baseline application performance so you can quickly see deviations • Network delay • Server delay

  26. Step 2: Analyze - how is it performing today? • What’s competing for the bandwidth? • Top Talkers & Listeners • Traffic Distribution

  27. Enterprise Apps PacketSeeker Datacenter LAN Corporate WAN PacketSeeker A system solution • If customer has no visibility into application performance problems • deploy PacketSeeker for monitoring Internet DMZ NOC Main Site Internet Link Main Site –WAN Edge Branch Office

  28. PacketShaperControl & Report • PacketShaper functionality • classification & analysis • 450 applications • Response Time Monitor • top talkers • traffic distribution • TCP Rate Control • queuing • reporting • Positioning • monitor, control & reporting of applications • time based keys for demo • upgradable with software licence to: • PacketShaper Xpress (except 1500) 128K – 2 Mbps 1550 Series 128K – 10 Mbps 2500 Series 2 Mbps – 100 Mbps 512 – 1000 Classes 6500 Series 45 Mbps – 200 Mbps 1000 – 2000 Classes 9500 Series 310 Mbps - 620 Mbps 1 Gb 2000 Classes 2-10 Mbps 10 000 Series

  29. Step 3: Control - how do I control performance? • Two elements of control • Shaping – set policies to control performance • Acceleration (Data Compression) – increase effective bandwidth to improve performance

  30. Step 3: Control - how do I control performance? • Shaping • Set policies to control performance • per-application minimum/maximum bandwidth policies • per-flow/per-user minimum/maximum bandwidth policies • priority-based policies • and many more • PacketShaper implements TCP Rate Control • control the rate at which end-systems communicate • no queuing-induced latency • reduced packet loss • inbound and outbound control • proactive

  31. University of British Columbia Step 3: Control - how do I control performance? Link utilization and efficiency before and after PacketShaper SHAPING OFF SHAPING ON Napster before and after PacketShaper

  32. PacketShaper lets you: track service level agreements set and meet user expectations plan for the future of your network Step 4: Report - How do I show results?

  33. Enterprise Apps PacketSeeker PacketShaper Datacenter LAN Corporate WAN PacketSeeker PacketShaper A system solution • If customer has applications slowed by other traffic • deploy PacketShaper for traffic management Internet DMZ NOC Main Site Internet Link Main Site –WAN Edge Branch Office

  34. Enterprise Apps PacketShaper PacketShaper Datacenter LAN Corporate WAN PacketShaper A system solution • If customer has applications many users & applications at branch office • deploy PacketShaper at branch offices as well Internet DMZ NOC Main Site Internet Link Main Site –WAN Edge Branch Office

  35. PacketShaper XpressAdvanced Intelligent Compression • PacketShaper Xpress functionality • classification & analysis • 450 applications • Response Time Monitor • top talkers • traffic distribution • TCP Rate Control • queuing • reporting • acceleration • Positioning • monitor, control & reporting acceleration of applications • time based keys for demo 128K – 2 Mbps 1550 Series 128K – 10 Mbps 2500 Series 2 Mbps – 100 Mbps 512 – 1000 Classes 6500 Series 45 Mbps – 200 Mbps 1000 – 2000 Classes 9500 Series 310 Mbps - 620 Mbps 1 Gb 2000 Classes 2-10 Mbps 10 000 Series

  36. Computerlinks University Application Central Management

  37. Application Traffic ManagementPacketeer Approach Any Questions ? • … … … • … … … • … … …

  38. Central Reporting & Analysis

  39. L L L L L L L L L Centralized Application Traffic ManagementCentral Analysis & Reporting Tools for Large PacketShaper Deployments • ReportCenter • Central monitoring, analysis, reporting • PolicyCenter • Central configuration, policy administration, management • Rich API • Available via SNMP & XML • Leading Vendor Integration • Major frameworks : IBM Tivoli, HP OpenView, Cisco NetFlow, MicroMuse, InfoVista, Concord, Aprisma, Oracle Financials IT

  40. L L L L L L L L L ReportCenterCentral Analysis & Reporting Oracle Financials IT Central Reporting & Analysis • System Wide Views • Application Performance • Network/Application Utilization • Simple Report Distribution

  41. ReportCenter Value to Our Customers • Application Usage and Monitoring as simple as PacketShaper • Flow by flow • Application-level • Simple drop in and it works (no complex configs) • System-wide Visibility and Control • See budget consumed by applications • Identify performance problems and issues • FIX control performance problems and allocations • Align network resources with business priorities • Simplify analysis and reporting workflow • Much easier to spot problems & drill down • Lower administrative costs • Calculate ROI • Develop case and support to move from monitor to control

  42. ReportCenterReports & Metrics of Applications & Devices Device Reports • Device Summaries • Detailed network/link utilization information • Device Exceptions • Thresholds triggered, overall • Top Applications (or Traffic Classes) • Top Applications or T-Class for that view in hierarchy • Total bytes, network efficiency, throughput, GRFs, exceptions • Application Utilization (or Traffic Class) • Efficiency, throughput, guaranteed rate failures, event traps, marginal and critical exceptions • Application Response Time (or Traffic Class) • Transactions, connections, delay metrics, event traps, exceptions • …Drill down into details (distributions, hierarchies, etc…) Application Reports

  43. ReportCenter Application ResponseTimes • Application performance across multiple locations • Transaction Count, • Transactions %, • TCP Connections, • Network and Server Delay • Exceptions • Quick insight, drill into detail • Delay distributions and connections over time • Change hierarchy • Shift time horizon

  44. ReportCenter Device Summary • Concise Overview • Link size, peak and average and total traffic throughput • Network efficiency & utilization • Network Load, Exceptions • Quick insight, drill into detail • Clicking statistics • Changing hierarchy • Shift time horizon

  45. Start …at overview level of hierarchy.Focus from application or network lens. …for abnormalities.Problems may be highlighted by exception thresholds, load, or utilization Scan …down into detail to investigate.Identify groups trending toward problemsor triggering exception thresholds Drill …the source of the issue. Detailed metrics at all levels help isolate the problem. Identify Act! …to fix the problem with PacketShaper control mechanisms. ReportCenter Application Performance Reporting Workflow

  46. Central Configuration & Policy Administration

  47. L L L L L L L L L PolicyCenterDeploying & Managing PacketShapers Oracle Financials IT Centrally Manage • All Units as if They Were One • Policy Configuration • Image Updates • Service Levels

  48. Packeteer PolicyCenter™ • Cost-effective management of Packeteer devices • NT-based software application • Integrated LDAP directory • Deploy and manage policies across multiple Packeteer devices • Distribute software upgrades to multiple devices • View a summary of the status of all managed devices

  49. PolicyCenter Groups • Define and Navigate Groups navigation bar • Pick groups of PacketShapers or individual Shapers • Add PacketShapers to appropriate group • Group Tasks: Add, delete, copy or clear • Groups based on common attributes • Example: Sites with same link size and common applications will probably have similar policies • Via each Tab, attributes from that group can be modified • Example: Setup tab and Security menu, look/touch passwords for that group can be specified

  50. PolicyCenter Groups • Group configurations: familiar PacketShaper interface • Create from scratch • Import from a PacketShaper • Normal Class/Policy/Partition functions available • Classes added or modified are automatically inherited by each member unit’s tree

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