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Developing Human Capital through Blended Learning Global Human Resources Development Symposium on Human Capital Development Coventry, United Kingdom 21-25 July, 2008 Mario Maniewicz, Chief, Policies and Strategies Division Telecommunications Development Bureau Delivery Mechanism

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developing human capital through blended learning

Developing Human Capital through Blended Learning

Global Human Resources Development Symposium on Human Capital Development

Coventry, United Kingdom 21-25 July, 2008

Mario Maniewicz,

Chief, Policies and Strategies Division

Telecommunications Development Bureau

slide2

Delivery Mechanism

DAP (Doha action plan)

Projects

Networks of Regional and Local Experts

CoEs

Training Sessions

T0T

Face to Face(Workshops)

HRD/M programme 5

EC

ITU eLearning Platform / Regional

Training Agreements

ITCI

Other eLearning Platform

Target Population

Managers and high level professionals from Telecom Sector: Administrations, Operators, Regulators, etc

Students, Technical Staff, Young entrepreneurs (focus on women, youth and disabled populations)

dap training actions
DAP training actions

Management of

Change

Knowledge

Talent

Performance

slide4

HCB Training Opportunities

TotalNumber of workshop and online courses figures for 2007

Note:

Gradual growth of online activities at HCB creeping up to 50% on average*

slide5
Key Findings

Technically feasible

  • Adopted by participant countries as an innovative and useful tool for bridging distance and time
  • Obvious advantages of cost savings on travel and replication, cheaper, faster and wider dissemination of material and replication of sessions etc.

...1991

Teleproject

slide6
..1996

Key Findings

  • Large interest from membership
  • Identified first need for introduction of the blended approach
  • Need to scale
    • Technical scaling
    • Process scaling
  • Opportunities to improve service to members by
    • Partnering with course providers to increase course offerings for ITU membership
    • Provide subsidized access to prime content for LDCs
    • Collaborative learning - e-communities, and sharing knowledge and global best practices

Virtual Training Centre

what is the blended learning approach
What is the blended learning approach
  • Over the past years, the approach has been to use technology-based media to augment traditional forms of training delivery, such as classroom instruction and text-based materials leading to the rise of the term "blended learning”.
  • This term has come to mean different things to different people. Other exchangeable terms also used include “hybrid learning”, “mixed learning”
  • It is an effective way to accomplish learning, using resources optimally through the varying “blending” of both face-to-face and virtual resources in a manner that is appropriate and customized for the particular scenario.
  • The blended learning solution is now viewed as a process rather than an event.
slide8

The ITU e-Learning Platform

  • The “ITU e-learning center” was established in the 2002 as a tool to deliver distance training in developing countries.
  • Thisplatform has 2 major goals: Promoting the e-Learning culture in the telecommunication sector and to develop training programs.
  • Each year more than 1000 participants are trained through more than 50 on-line courses in different domains.
  • The HRD e-learning activities are carried out through different projects and initiatives, collaborating with telecom companies, universities, research institutes and administrations.
itu elearning centre
ITU eLearning Centre

Key Findings

  • Technical scaling achieved (in numbers)
  • Achieve economies of scale through delivering online courses (Case in point : Latin America)
  • Technology advancement far more rapid than training methodology and practices.
  • Human factor issues
    • New roles for teachers or trainers
    • Changes in the learning culture slow to affect

..2002

what s next
what’s next?
  • Open learning system
  • Global network
    • of Nodes – standardized process and quality while customized content.
    • of People – communities of practice
  • Digital Library – of modular and standardized content

2008..

itu initiatives using the blended learning approach
ITU Initiatives using the blended learning approach
  • ITU e-Learning Platform
  • Centre of Excellence (CoE)
  • Internet Training Centres Initiative (ITCI)
  • Technical Assistance Program for developing countries on Telecom (Tap on Telecom) (TOT)
the coe advantage
Highly specialized in nature

Supported by ITU information, expertise

and network.

Partnership with our Member States

and Sector Members comprising of

Policy Makers, Regulators, Industry.

Cost effective training programs

Opportunity to build relationship with

colleagues and peers in other organizations & countries

The CoE Advantage
slide15

CoE AFR-F

CoE ARB

5 Prog

Technical Awareness

Regulatory IssuesBusiness Management

Rural connectivity

Spectrum management

5 Prog

R.O.Korea

Pakistan

Thailand

Malaysia

Iran

4 Prog./5 partners

Tech.Awareness

Policies & Reg. IssuesCorporate ManagementInternet Technologies

Spect Man & Sup.

Strategic ManagementTechnology TrendsRegulatory IssuesSpectrum managementInformation Techn.

3 PROGRAMS

OAS/CITELIDB

BELL SOUTH

IIT

CTU

Telecom Policies

New Telecom Techniques

Regulatory Issues

ICT based Business

CoE ASP

CISBranch

CEEBranch

CoE AMS

The ITU Centre of Excellence Network

CoE EUR+CIS

5 Prog./2 partners

6 Prog./2 partners

Telecom Policies

Regulatory Issues

Business management

New Technologies

IP Awareness

Rural Connectivity

Regulatory Issues

Business management

New Technologies

Spectrum Management

Rural Connectivity

SFM IIT

ALCATEL

IIT

5 Prog./3 partners

CTO

Airtel

IIT

Regulatory Issues

Business management

New Technologies

Spectrum Management

Rural Connectivity

CoE AFR-E

blending projects effectively
blending projects effectively

CoE Network and its face-to-face delivery mechanism for local, regional or global activities

in tandem with

ITU elearning platform and its online delivery mechanism

to deliver

Effective capacity building for developing countries on specialized topics

itu initiatives using the blended learning approach17
ITU Initiatives using the blended learning approach
  • ITU e-Learning Platform
  • Centre of Excellence (CoE)
  • Internet Training Centres Initiative (ITCI)
  • Technical Assistance Program for developing countries on Telecom (Tap on Telecom) (TOT)
internet training centres cisco partnership project
Internet Training CentresCisco Partnership Project
  • Provides students and professionals in developing countries with affordable training in IP networking using a blended model of downloaded training material from the web portal; hands-on instructor-led practical classes; and online assessment
  • There are now 66 centres, in 56 countries
  • More then 5,683 graduates and 1931 current students
  • More than20 centreshave beenexpanded to include varied curriculum such as cabling, wireless and IT essentials
internet training centres european commission partnership project
Internet Training CentresEuropean Commission Partnership Project
  • A project jointly funded by the EC & ITU to provide skills in open source technologies and promote entrepreneurship.
  • 140-hour course using a blended learning approach to build skills of 40 hour self-paced interactive component; 100 hour instructor assisted practical exercises; in-built assessment; CD ROM version.
  • Browser based curriculum on “How to build e-Secure Web-Based Services”
    • Student Module
    • Instructor Module
    • Learning Tracking Utility
slide20

ITU

Internet Training Centre Network

itu initiatives using the blended learning approach21
ITU Initiatives using the blended learning approach
  • ITU e-Learning Platform
  • Centre of Excellence (CoE)
  • Internet Training Centres Initiative (ITCI)
  • Technical Assistance Program for developing countries on Telecom (Tap on Telecom) (TOT)
slide22

TAP ON TELECOM

The TAP ON TELECOM hands-on approach.. through remote access to IIT PLATFORM

Remote access to IIT’s Montreal Lab for training on Fiber Optics Network, MPLS, SDH, ATM, IP Cyber Security, as well as Optical Testing, Network Monitoring and Performance Management

hcb global stats
HCB Global STATS

Training activities by Region

by Domain

slide25

ITU eLearning platform

Key Stats by Domains

  • Participants: 1100
  • Training Providers: 45
  • Beneficiary countries: 85
  • Beneficiary organizations: 255