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Physician Leadership Development at Cleveland Clinic. Robert Lorenz, M.D., M.B.A. Chief Medical Officer Cleveland Clinic Abu Dhabi. Physician Leadership Development at Cleveland Clinic. Rationale for physician leadership development

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physician leadership development at cleveland clinic
Physician Leadership Development at Cleveland Clinic

Robert Lorenz, M.D., M.B.A.

Chief Medical Officer

Cleveland Clinic Abu Dhabi

physician leadership development at cleveland clinic1
Physician Leadership Development at Cleveland Clinic
  • Rationale for physician leadership development
  • Physician leadership development within Cleveland Clinic
  • Executive education healthcare executive offerings
    • Executive Visitors Program
    • Samson Global Leadership Academy for Healthcare Executives
about cleveland clinic
About Cleveland Clinic

History

  • Cleveland Clinic was founded in 1921 by four renowned physicians
  • Providing outstanding patient care based upon the principles of cooperation, compassion and innovation.

Cleveland Clinic founders (Drs. Bunts, Crile, Lower, Phillips)

Original Cleveland Clinic building

slide4

3.2 million patient visits

36,000 employees

2,800 physicians

$252M in research funding

slide5

Ashtabula County Medical Center

Euclid Hospital

Willoughby HillsFamily Health Center

H

H

H

H

H

H

H

H

H

Huron Hospital

Hillcrest Hospital

ClevelandClinic

Lakewood Hospital

FHC

FHC

FHC

FHC

FHC

FHC

FHC

FHC

FHC

FHC

FHC

FHC

Beachwood FamilyHealth and Surgery Center

South PointeHospital

Elyria FamilyHealth Center

Lutheran Hospital

Westlake FamilyHealth Center

LakewoodFamily HealthCenter

Marymount Hospital

Solon FamilyHealth Center

Lorain Family Health

And Surgery Center

Fairview Hospital

Independence FamilyHealth Center

Chagrin Falls FamilyHealth Center

Strongsville Family Health and Surgery Center

Brunswick FamilyHealth Center

Wooster FamilyHealth Center

Integrated Health System

serving 5.1 million patients

cleveland clinic abu dhabi
Cleveland Clinic Abu Dhabi

Images provided by HDR Architecture

why leadership development
Why Leadership Development?

We are a physician-lead organization with a strong, differentiating culture

Competencies to lead in health care differ from clinical and investigative skills and can be learned

The Cleveland Clinic Academy in the Education Institute (EI) is a forum for teaching and learning leadership and management skills

why clinical executives
Why Clinical Executives?
  • RaffaellaSadun: HBS
    • Good hospital management correlated with better clinical and financial performance
    • Those hospitals with higher percentage of degreed clinicians as managers have the best management practices
    • There is significant variation in the quality of hospital management practices within a country, which is much greater than the average differences across countries
    • "If you look at the data, you'll see that improvement is possible”
  • Amanda Goodall
    • Top US 100 hospitals: Cancer, DD, Heart & Heart Surgery
    • CEO’s classified as clinical-leaders and non-clinicians
    • America’s best hospitals disproportionately have clinicians as leaders
slide9

Education Institute

Chair

Finance and

Administration

N = 16 departments

N = ~200 people, 162.6 FTEs

Cleveland Clinic

Academy

Ctr. for Continuing

Education

Alumni Library

Center for GME

CCLCM

COMET

Ctr. for International

Medical Education

Ctr. for Allied

Health Education

Dept. of Medicine

in the EI

Ctr. for Medical Art &

Photography

cSITE/Ctr. for Advanced

Skills Training

Dept. of Surgery

in the EI

Ctr. for Med. Ed. Research & Development

Ctr. for Consumer

Health Information

Scientific

Publications

Center for Multidisciplinary

Clinical Simulation

physician leadership development at cleveland clinic2
Physician Leadership Development at Cleveland Clinic
  • Rationale for physician leadership development
  • Physician leadership development within Cleveland Clinic
  • Executive education healthcare executive offerings
    • Executive Visitors Program
    • Samson Global Leadership Academy for Healthcare Executives
the cleveland clinic academy cca
The Cleveland Clinic Academy (CCA)

Innovative center within the EI which provides leadership development training to Clinic physicians, nurses, and administrators and to executive visitors

Programs within the CCA

CCA courses

Leading in Health Care

New Leader On-Boarding Program

Leadership Rotation

Academic partnerships

“Inside the Cleveland Clinic”

Samson Global Leadership Academy

the cleveland clinic academy cca1
The Cleveland Clinic Academy (CCA)

Aligns with organizational goals

Helps develop a pipeline of capable leaders

Supports on-boarding activities for new Staff and for new leaders

Facilitates networking among physicians, nurses, and administrators

Offers this training to visitors (through executive education programs), supporting global footprint

cleveland clinic academy
Cleveland Clinic Academy

Offers a curriculum of “a la carte” courses to physicians, nurses, and administrators

Goal is to confer leadership skills

Courses in leadership, business, etc. are informed by competency matrices in leadership and management

Very well-attended and very well-received

cleveland clinic academy1
Cleveland Clinic Academy

Courses (N = 186)

cleveland clinic academy high satisfaction
Cleveland Clinic Academy:High Satisfaction
  • 2006 – 2007: 1 – 4 Likert scale, 4 = Best
  • 2008 – 2010: 1 - 5 Likert scale, 5 = Best
leading in health care course
Leading in Health Care Course
  • Cohort-based course offered annually for high-potential Staff nominees
  • 10 months (1 full day/month) for N = 35/yr
  • Currently beginning 9th year
  • Offers curriculum around leadership competencies
    • Business, finance, marketing
    • Org development skills (communication, emotional intelligence, teambuilding)
  • Basis for Samson Global Leadership Academy curriculum
physician leadership development at cleveland clinic3
Physician Leadership Development at Cleveland Clinic
  • Rationale for physician leadership development
  • Physician leadership development within Cleveland Clinic
  • Executive education healthcare executive offerings
    • Executive Visitors Program
    • Samson Global Leadership Academy for Healthcare Executives
executive visitors program
Executive Visitors Program
  • 2-day course at Cleveland Clinic
  • Focus on the culture and operations of the Clinic
    • Presentations by and interactions with Clinic leadership regarding “how we do it”
    • Very well-received (June course is full)

http://my.clevelandclinic.org/about/executive-education-programs/default.aspx

physician leadership development at cleveland clinic4
Physician Leadership Development at Cleveland Clinic
  • Rationale for physician leadership development
  • Physician leadership development within Cleveland Clinic
  • Executive education healthcare executive offerings
    • Executive Visitors Program
    • Samson Global Leadership Academy for Healthcare Executives
samson global leadership academy for healthcare executives
Samson Global Leadership Academy for Healthcare Executives

Newest offering of the CCA

Offers leadership development and Clinic awareness to healthcare executives (physicians, nurses, administrators) from around the world

Two-week residency course

10/23 – 11/4/11

4/22/12 – 5/4/12

10/7/12 – 10/19/12

slide25
Unique executive education offering with multiple learning formats

Participatory, didactic (e.g., business, leadership)

Experiential, immersion experiences

Mentorship and networking opportunities

http://my.clevelandclinic.org/about/executive- education-programs/default.aspx

Samson Global Leadership Academy for Healthcare Executives

slide26

Web site available since October 2010

  • Dates set:

10/23/11 – 11/4/11

4/22/12 – 5/4/12

10/7/12 – 10/19/12

http://my.clevelandclinic.org/about/executive-education-programs/default.aspx

summary
Summary
  • Leadership development is key to organizational success.
  • The Clinic has a longstanding commitment to health executive (physician, nurse, administrator) leadership development through the Cleveland Clinic Academy
  • We invite you to participate in our executive education offerings

http://my.clevelandclinic.org/about/executive-education-programs/default.aspx