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In November 2012, Zoe Richmond, Public Affairs Director at Union Pacific, shared insights on the company's expansive operations and future plans at the U.S.-Mexico border. Union Pacific boasts 32,000 route miles across 23 states, with a freight revenue of $16.1 billion and a workforce of 43,500. The company prioritizes customer satisfaction, emphasizing efficient rail service and strategic investments in infrastructure to accommodate increasing international trade. By enhancing crossing capabilities and supporting local communities, Union Pacific aims to strengthen its role in North American logistics.
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Railroad at the Border Zoe Richmond, Public Affairs Director Union Pacific November 2012
2010 Fast Facts (Year End) Union Pacific US Map • FreightRevenue $16.1B • Route Miles 32,000 in 23 States • Employees 43,500 • AZ Employees 1,269 • Annual Payroll $3.6 B • Customers 25,000 • Locomotives 8,000 Seattle Eastport Portland Duluth Twin Cities Chicago Omaha SLC Oakland KC Denver St. Louis LA Memphis Dallas Calexico New Orleans Port access Nogales El Paso Border crossings Houston Eagle Pass Laredo Brownsville
Delivering Value to Customers Customer Satisfaction Index • Excellent service drives satisfaction • Year-over-year improvement • New record GOOD
National Rail Plan’s Projected Modal Shift Potential Truck to Rail Conversions Rail Intermodal Market Projected Market Shift (Intermodal Conversions) Market Share Truck Market 1000-1499 250-499 0-249 >2000 750-999 500-749 1500-2000 Distance (Miles)
Key Economic Indicators: IHS Global Insight Forecast red line = prior month forecast
UP VolumeImproved Economy and UP Value Proposition Drive Growth 4.0 2007 2008 2012 2011 2010 2009
Future Plans for the railroad • Mexico will continue to get more international focus. • Railroads upgrading infrastructure to meet demands. • Lobby for mitigation efforts for local communities. • Support more Customs human resources and the ability for extended hours. • Build infrastructure to mitigate safety & security issues.