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Focus on Patients, Choice, Support

Focus on Patients, Choice, Support. Glen Pietrandoni, R.Ph., AAHIVP Senior Manager HIV/AIDS and Hepatitis Walgreen Co. What is best for the HIV consumer?. Rx BARRIERS. Waiting lists Complex system to navigate States budgets are tight More people need access to Rx programs

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Focus on Patients, Choice, Support

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  1. Focus on Patients, Choice, Support • Glen Pietrandoni, R.Ph., AAHIVP • Senior Manager HIV/AIDS and Hepatitis • Walgreen Co

  2. What is best for the HIV consumer? Rx BARRIERS • Waiting lists • Complex system to navigate • States budgets are tight • More people need access to Rx programs • Drug prices increasing Patient Access to Drugs Patient Access to Choice and Support • Access to pharmacist/pharmacies • Access to skilled professionals • Continuity of care- multiple pharmacies • Co morbidities

  3. HIV Care Has Changed in 30 years… • PLWHA deserve high quality care….not just drugs • Convenience • Respect • Privacy • Information • Support • Choice

  4. Role of Pharmacists • Dispensing drug • Align refills/ clinical • Drug Information • Support for adherence • Help to manage side effects • Communication with provider • Copay assistance/Billing issues • Answer question- find solutions • Privacy & Respect

  5. What is the difference between pharmacies? Friendly, empathetic, attentive customer service Trained pharmacists- face to face options Access- Convenience Inventory in stock Synchronized refills Coordinate billing of co-pays Communicate with providers Give patients adherence tips Participate in community events Notify patients 3 to 5 days before refills Option for free delivery Certified pharmacists Trained technicians

  6. Understanding HIV Communities • Shows all wag locations filling HIV Rx/day (at least 1 rx/day). Points to potential COE opportunities. • Visually shows the top HIV filling stores in the market • Shows which wag stores are serving the strongest HIV potential trade areas • Shows HIV competitors reported by market managers – not an exhaustive list of hiv competitors • Shows relative strength across medical buildings in terms of HIV revenue. Points to potential HIV onsite opportunities. • Directionally points to HIV hot spots in the market as a starting point on where best to locate HIV services.

  7. Specialty Pharmacy Coverage (current)

  8. HIV Centers of Excellence COMMUNITY PHARMACIES HIV RETAIL PHARMACIES CALL CENTERPHARMACIES 9

  9. Greater than AIDS A Public Information Partnership on HIV/AIDS Greater Than AIDS is Walgreens’ primary marketing platform to drive awareness of COE services and deliver HIV information and services to customers.

  10. We want to be part of the solution Vision Statement To become the most trusted national provider of high quality care and support for people living with HIV.

  11. THANK YOU!

  12. HIV CoE Patient Experience Day37 Day 25 • Pharmacist 7 day Pharmacist call • Pharmacist or technician

  13. Current Locations (555)

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