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1-800 Phoneline Proposal

1-800 Phoneline Proposal. Purpose : To provide a common 1-800 phone number to the Areas in Ontario that could be used for PSA’s, Meeting List’s and Public Inquiries.

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1-800 Phoneline Proposal

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  1. 1-800 Phoneline Proposal • Purpose: To provide a common 1-800 phone number to the Areas in Ontario that could be used for PSA’s, Meeting List’s and Public Inquiries. • The number does not need to replace the Area’s current Helpline numbers but will connect to the Areas through PBX internet software • System has been programmed to have top level menu that is Area Code driven • Entering Area Code will take you to a multiple Area Menu within that Area code listing towns/cities within the Area with this Area Code

  2. 1-800 Phoneline Proposal

  3. 1-800 Phoneline Proposal • Caller will select appropriate Area for location and be transferred to that Area’s Helpline number • Caller will be given the option to leave a message for the Ontario Region PI sub-committee and this will initiate an email to public.info@orscna.org notifying that a message has been left • System provides detailed reports and analysis of all calls into and out of the system • Company has been very easy to deal with and very responsive to technical or administrative inquiries • Trial number for 30 days 1-866-515-6764

  4. 1-800 Phoneline Proposal Future Usage • System provides voicemail box for each Area if they choose to use it for their helpline instead of incurring the cost at the Area level, Area rep. can be granted access to their extension to maintain message • Additional extensions can be added (5 for $10/mo.) for routing Area Helpline options (ie. instead of listening to meeting message caller can go to new extension and leave message right away or multiple extensions can be used for meetings per days of the week etc…..), Area can be notified by email or cell phone of incoming message • Areas with live Phoneline can have caller directed to their phone

  5. 1-800 Phoneline Proposal • Various plans are available and can be negotiated with the VoicemailTel company • Recommended starting plan could be: System access (1-800) – 16.99/mo Toll Free Incoming 500 mins. – 27.50/mo Outgoing 500 long distance mins. - 17.50/mo • Total = 61.99 + tax = 70.05/mo • Cost per year is $840.60 • Plan can be adjusted at any time online through the system setup, company has offered to negotiate once we can estimate our call volume • Unlimited plan is $144.00/mo plus tax

  6. 1-800 Phoneline Proposal

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