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Healthcare providers across the globe face challenges in managing and processing information that is spread across disparate systems. Further, these systems could either be internal or external to their organization. These disparate systems include Clinical Apps, Lab Information Systems, Insurance, and Third-Party Portals, ERP Systems, HR Systems. Integrating data across such systems would be challenging and consumes manual labor and efforts. RPA has the ability to connect to them, collect information, and integrate the content seamlessly. RPA can work complementary to existing systems and pro
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Use Cases of RPA in the Healthcare Industry
Presentation Overview TODAY'S DISCUSSION Patient Registration & Appointment Scheduling Appointment Scheduling Account & Claim Settlement Processes Doctor Credentialing Regulatory Compliance Processes
PATIENT REGISTRATION & APPOINTMENT SCHEDULING Healthcare organizations must collect personal information, diagnostic reports, and insurance details during the registration process. Scheduling appointments based on patient’s data can be a laborious process as it needs to rely on doctors’ schedules and availability.
IntelliBuddies Buddies can automate patient data collection and processing. It can then optimally schedule and track patient appointments according to diagnosis, location, patient preferences.
APPOINTMENT SCHEDULING Healthcare organizations must collect personal information, diagnostic reports, and insurance details during the registration process. Scheduling appointments based on patient’s data can be a laborious process since it relies on doctors’ schedules and availability.
IntelliBuddies Buddies can automate patient data collection and processing. It can then optimally schedule and track patient appointments according to diagnosis, location, patient preferences.
Account & Claim Settlement Processes Healthcare organizations must monitor, calculate, and evaluate bills accumulated during the diagnosis and treatment of every patient. Manual processing of such data can be time-consuming and error-prone. Furthermore, maintaining records of several lab tests, doctor fees, room costs, and other facilities is essential for accurate calculation. In cases wherein claims made to Insurance companies, an extra process of checking the eligibility, initiating the claim, and tracking the same can be automated.
IntelliBuddies Buddies can help in accurate calculation considering all categories of records and notifies patients of their billing details in real-time and receive payments. Hence, leveraging automation using IntelliBuddies can effortlessly speed up account settlements in Healthcare organizations.
Doctor Credentialing The Credentialing process of doctors is crucial to the Healthcare business. It involves collecting and processing of sensitive information about a doctor. The process checks and reviews various external sources and websites to verify the license, insurance, education, certificates, professional records, and other documents. This could be easily achieved by using IntelliBuddies Buddies which come with automated crawling and scraping capabilities.
Regulatory Compliance Processes Healthcare organizations deal with a lot of report submissions to state, federal, and other independent agencies depending upon the government regulations. These report submissions are repetitive and need to happen on a periodical basis. IntelliBuddies Buddies can help automate these processes by making them simple, efficient, and error- free.
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