The 5 Most Dynamic CEOs to Watch in 2024 (2)

www.insightssuccess.in The 5 Most CEOs Vol. 05 | Issue 02 | 2024 Dynamic to Watch in 2024 Disrup?ng and Delivering How do Modern CEOs Embrace Change to Drive Success? The Influencer CEO Building Brands and Movements in the Social Media Age Dr Sujit Paul Group CEO Davaindia (Zota Healthcare) Putting Patients First Dr Sujit Paul's Mission to Transform Healthcare Access via Davaindia

The 5 Most CEOs Dynamic to Watch in 2024

Editor’s ONLY ONE.‘‘ Note INSPIRERS LEADING THE WAY TOWARDS A BRIGHTER TOMORROW I have captured attention for their dynamic leadership styles and potential to shape the future of their respective industries. These leaders possess a combination of strategic foresight, resilience, and adaptability that sets them apart in today's competitive business environment. A READER LIVES A THOUSAND LIVES BEFORE HE DIES . . . THE MAN WHO NEVER READS LIVES I n the ever-evolving landscape of business leadership, certain individuals stand out for their vision, innovation, and ability to drive change. As we look ahead to 2024, there are five CEOs who As we embark on a new year filled with opportunities and challenges, the leadership of these dynamic CEOs will undoubtedly play a crucial role in shaping the business landscape. Their ability to navigate uncertainty, drive innovation, and deliver results will be closely watched by industry peers, investors, and stakeholders alike. In this exclusive Insights Success India’s edition, “The 5 Most Dynamic CEOs to Watch in 2024,’ highlighted here represent the epitome of dynamic leadership. Their vision, passion, and determination are driving their companies forward and setting new standards for excellence in their industries. As the global economy continues to rebound from the challenges of the past few years, these CEOs are poised to make a significant impact on their companies and industries. Their innovative approaches to leadership, commitment to excellence, and focus on driving sustainable growth make them stand out as leaders to watch in the coming year. Also included in this edition are two trendy articles to deepen your business success insights. Don’t miss them. From disruptive startups to established multinational corporations, these CEOs are at the forefront of driving change and pushing boundaries. Whether it's through embracing new technologies, fostering a culture of innovation, or leading bold strategic initiatives, these leaders are shaping the future of their organizations and inspiring others to follow suit. Finally, as we look ahead to the future, these leaders will continue to inspire and lead the way towards a brighter tomorrow. Enjoy the joy-read!

COVER STORY Dr Sujit Paul's Mission to Transform Healthcare Access via Davaindia 22 Dr Piyush Srivastava Bridging the Indian Digital Divide by SCAP Technologies S Putting Patients First E 26 Mathew Joseph A Leader Rooted in Nature's Bounty Fostering Sustainability via Kerala Naturals L I SPECIAL PROFILE Just Chapa? Delivering Fresh & Nutri?ous Homely Cooked Ready-to-Eat Food Directly to You 36 F A R T I C L E S 1 8 How do Modern CEOs Embrace Change to Drive Success? O 3 2 40 Shyamal Kumar Enhancing Business Poten?al through Modern Networking Architecture R Disrup?ng and Delivering The Influencer CEO Building Brands and Movements in the Social Media Age P

www.insightssuccess.com The 5 Most CEOs Vol. 05 | Issue 02 | 2024 www.insightssuccess.in The 5 Most CEOs Disrup?ng and Delivering How do Modern CEOs Embrace Change to Drive Success? Dynamic to Watch in 2024 The Influencer CEO Building Brands and Movements in the Social Media Age? Dr Sujit Paul Group CEO Davaindia (Zota Healthcare) Dynamic to Watch in 2024 Editor-in-Chief Pooja M. Bansal Putting Patients First Dr Sujit Paul's Mission to Transform Healthcare Managing Editor Gaurav PR Wankhade Assisting Editor Prajakta Zurale Access via Davaindia sales@insightssuccess.in MAY, 2024 Visualizer Sandeep Tikode Art and Design Head Rashmi Singh Sr. Graphic Designer Sameen Arif Corporate Offices: Insights Success Media and Technology Pvt. Ltd. Survey No.133/134, Brand Square, Office No. 512, Kunjir Chowk, Pimple Saudagar, Pune, Maharashtra 411027 Phone - India: +91 8793630422/24 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in Vice President Swapnali Vasaikar Asst. Vice President Asst. Manger Pratiksha Jagtap Team Lead Sr. Business Development Executive Featuring Company Brief Tejaswini Whaval Nitin Patil The founder and CEO, Dr Piyush Srivastava is an experienced professional having a PhD in IT and around 15+ years experience in the tech domain. Dr Piyush Srivastava, Founder and CEO SCAP Technologies Aniket Mhetre Dr Sujit Paul is the Group CEO of Zota Healthcare Limited, which operates Davaindia, India's largest private generic pharmacy retail chain. Davaindia (Zota Healthcare) Dr Sujit Paul, Group CEO Technical Head Prachi Mokashi Technical Specialist Rajeshwari Avhad Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com Mathew Joseph established Kerala Naturals, an ISO 9001: 2005 certified company in 2012, in Kottayam district, Kerala. Mathew Joseph, Founder Kerala Naturals Digital Marketing Manager Renuka Kulkarni SME-SMO Executive Nikita Khadalkar Circulation Manager Tanaji Fartade Sandeep Jaganath is the Founder and CEO of Just Chapati, a food and beverage startup that delivers freshly made whole wheat chapattis to homes. Sandeep Jaganath, Founder Just Chapati Shyamal Kumar is a software product leader, and has led several platforms spanning data centre, enterprise, and service provider networks. Shyamal Kumar, CEO Lavelle Networks 350/- https://twitter.com/insightssuccess Follow us on : www.facebook.com/insightssuccess/ We are also available on Copyright © 2024 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success Media and Technology Pvt. Ltd. Reprint rights remain solely with Insights Success. Printed and Published by Insights Success Media and Technology Pvt. Ltd. RNI NUMBER: MAHENG/2018/75953

COVER STORY Putting Patients First Dr Sujit Paul's Mission to Transform Healthcare Access via Davaindia I always approached everything with passion and the conviction that there is always much more I can accomplish. Dr Sujit Paul Group CEO Davaindia (Zota Healthcare)

The 5 Most Dynamic CEOs to Watch in 2024 he fiery crucible of life's challenges forges the T who cultivate a spirit of dynamism within their own leadership are not merely leaders. They become alchemists, transforming the inevitable trials of the market into golden opportunities for growth and innovation. These leaders, like Dr Sujit Paul, understand that challenges are not roadblocks but stepping stones. They navigate uncertainty with a steady hand, fostering a culture that embraces calculated risks and thrives on creative problem-solving. Davaindia: Innovation, Agility, and Customer- Centricity at the Forefront *Market Agility: The company's agility allows it to respond quickly to changing market demands and anticipate future trends. greatest leaders across every sphere, sector, and industry. In the dynamic realm of business, CEOs According to Dr Sujit, Davaindia prioritizes three core principles: innovation, agility, and a relentless focus on the customer. This commitment to innovation drives them to continuously seek new solutions and improve existing offerings, ensuring they stay ahead of the curve in a dynamic industry. “Our agility allows us to adapt swiftly to changing circumstances, be it technological advancements, evolving market trends, or shifting customer preferences.” *Focus on R&D: Davaindia prioritizes research and development, ensuring they remain at the forefront of technological advancements and offer solutions that exceed expectations. *Dynamic Team and Culture: Under the strategic guidance of Dr Sujit, his team of passionate experts, coupled with a culture of continuous improvement, fuels Davaindia's position as a vibrant force driving positive change in the industrial landscape. He adds, “Customer-centricity remains at the heart of everything we do. We understand that our success is inextricably linked to the success and satisfaction of our customers.” By adhering to these core principles, Davaindia has not only become a leader in its niche but has also played a pivotal role in shaping its transformation. Through this constant adaptation and transformation, Dr Sujit, as the Group CEO, propelled his company (Zota Healthcare) to new heights, leaving a lasting impact on the healthcare industry and the world around him. Dr Sujit's Leadership: A Recipe for Success Davaindia Dr Sujit's exceptional leadership style is widely recognized as a driving force behind the company's achievements. He leads by example, fostering a values-driven culture where the entire team operates with the cohesion of a consolidated army platoon. Every member is aligned towards a singular direction and purpose. Dr Sujit's leadership philosophy centres on: A Captain Driven by Passion and Purpose The company believes that long-term sustainability hinges on a foundation of strong values. At Davaindia, Dr Sujit and his team envision a future spanning four to five generations, and their core focus revolves around ensuring sound governance principles guide their end consumers, patients, internal teams, and stakeholders. They strive to foster a robust, values-driven culture within the organization – one where the company's mission and values are not just words displayed on a board but deeply ingrained beliefs shared by everyone. The biggest motivation that keeps me going is the positive stories I hear from people from various corners of India who have gotten a new ray of hope in life because of us. Dr Sujit possessed a thoughtful nature from a young age, meticulously charting a course for their life. While the path may not have followed the exact trajectory envisioned, this initial planning, as is true for many, laid the foundation for their journey. It's been a long road, but the unwavering constant throughout has been an approach fuelled by passion. Dr Sujit firmly believes there's always more to achieve, a conviction that has fuelled a lifetime of self- challenge and high expectations. Of course, the road hasn't been without its bumps. Dr Sujit has experienced setbacks, but each stumble has been met with a shrug and a deter- mined rise back to their feet. ~Open Communication and Trust: He actively encourages open dialogue and fosters an environment of trust within the team. ~Empowerment: Dr Sujit prioritizes active listening to understand the needs and perspectives of his team members. By setting clear goals and providing guidance, he empowers them with autonomy and fosters accountability. An Innovation-Empowered Pursuit of Excellence The industrial landscape is constantly in flux, but Davaindia thrives in this environment. Dr Sujit says they differentiate themselves through a relentless pursuit of excellence, fuelled by innovation and adaptability. Several factors position them as a leader in their sector: ~Collaboration: A culture of collaboration is nurtured, where everyone's contributions are valued and recognized. Obstacles served only to bolster his resolve. Failure wasn't an option; it was merely a stepping stone on the path to success. Dr Sujit became an avid researcher, relentlessly seeking out new ideas and refining existing ones. To further fuel his passion, Dr Sujit surrounded himself with mentors and like-minded individuals, drawing inspiration from their experiences and insights. ~Respect and Empathy: Building strong relationships based on respect and empathy is key to fostering a cohesive team spirit. *Cutting-Edge Technology: Davaindia prioritizes investment in cutting-edge technology, ensuring they offer solutions that meet the market's evolving needs. ~Innovation and Creativity: Dr Sujit encourages innovation and creativity by creating a safe space for individuals to take calculated risks and learn from failures. *Customer-Centric Approach: The customer is king at Davaindia. “Our relentless focus on understanding and exceeding customer expectations sets us apart.” The greatest motivator, however, comes from the positive stories – rays of hope ignited in the lives of countless Indians thanks to their efforts. Throughout Dr Sujit’s career, a consistent source of satisfaction has been the opportunity to serve others. “My enduring goal remains ensuring that as a company, our work adds value to consumers, sharehold- ers, and the broader community,” says Dr Sujit. ~Continuous Improvement: Regular feedback loops are implemented to ensure continuous improvement and personal growth for all team members. *Sustainability Commitment: Davaindia recognizes the importance of environmental and social responsibility. Dr Sujit and his team’s commitment to sustainability is a core value that resonates with their customers and stakeholders. ~Supportive and Inclusive Environment: Ultimately, Dr Sujit strives to create a supportive and inclusive

environment where each team member can thrive and contribute to the company's collective success. Dr Sujit emphasizes the critical role of digitalization and technological advancements in the modern industrial ecosystem. Davaindia fully embraces these advancements, leveraging the team to enhance customer experience and operational efficiency. Revolutionizing Pharma Retail through Innovation and Customer Focus Optimizing Efficiency and Availability: Dr Sujit believes that the future of the pharmaceutical retail industry hinges on innovation, disruption, and an unwavering commitment to enhancing the end-user experience. Davaindia prioritizes a dynamic approach, leveraging cutting-edge technological advancements to streamline operations and create an unparalleled customer journey. Davaindia implements state-of-the-art inventory management systems and utilizes AI-driven supply chains. This allows them to optimize stock levels and ensure the consistent availability of essential medications, fulfilling customer needs without delay. Embracing Disruption for Enhanced Efficiency: Security and Compliance at the Forefront: Davaindia embraces disruptive technologies like AI-driven inventory management and personalized service platforms. It allows Dr Sujit and his team to optimize efficiency throughout the supply chain without compromising customer satisfaction. Continuous feedback loops and data analytics empower them to adapt swiftly to evolving consumer needs, ensuring a harmonious balance between internal excellence and delightful user experiences. This commitment to innovation positions them as a frontrunner in the rapidly changing landscape of pharma retail, driving internal efficiency and customer loyalty. Davaindia recognizes the importance of data security and prioritizes compliance with all relevant regulations. They take significant measures to safeguard sensitive medical information entrusted to them. Davaindia focus on innovation, agility, and customer-centricity as the pillars of its approach. Leading the Revolution: By harnessing the power of innovation, Davaindia doesn't simply adapt to the tech-driven future; it actively leads the way in revolutionizing the pharmaceutical retail industry. Dr Sujit highlights the Davaindia pharmacy chain's unwavering commitment to excellence. Human Touch in a Digital Age: Dr Sujit says that at Davaindia, they recognize that growing a business requires a human touch. “We prioritize building genuine connections and fostering personalized customer interactions.” By taking the time to understand their customers' needs and desires on a deeper level, they build trust and loyalty. Integrating empathy and active listening into their customer service strategy strengthens relationships and increases satisfaction. Technology plays a crucial role, but Davaindia ensures it enhances rather than replaces human interaction. Its approach strives for a seamless blend of efficiency and personalized care. This commitment is exemplified by their industry-leading initiatives that set new standards in retail pharmacy. Davaindia consistently demonstrates leadership through innovation, enriching lives by providing accessible, tech- driven healthcare solutions. Beyond Medications: A Commitment to Community Davaindia extends its mission beyond simply dispensing medications. The company actively participates in a vast repertoire of community-centric initiatives that align with the healthcare goals established by the Government of India. Two such initiatives exemplify their dedication: Tailoring Services, Creating Delighted Customers: #Change: This program focuses on reaching the most remote corners of India, uplifting the lives of women in society by improving access to menstrual hygiene products. According to Dr Sujit, Davaindia's customer-centric approach ensures that services are tailored to individual requirements. “We prioritize a superior customer experience by providing a personalized and effective customer engagement cycle.” This cycle encompasses understanding customer needs, ensuring timely delivery, providing reminders and offering assistance – all facilitated by an AI- driven supply chain that guarantees efficiency and accuracy. Project Sanjeevani: Recognizing the critical need for employment opportunities in rural India, Project Sanjeevani creates jobs in these often-overlooked regions. Dr Sujit ardently believes that the workforce is the

cornerstone of every successful organization. He says, “At Davaindia, fostering a culture of growth, skill development, and empowerment among our employees is paramount. We prioritize continuous learning through comprehensive training programs tailored to each role. Our supportive environment encourages employees to explore their potential and take on new challenges, fostering personal and professional growth. We provide regular feedback and opportunities for advancement, empowering individuals to excel in their roles.” for their customers. Their agile response ensured the continuity of healthcare services and bolstered customer trust and loyalty. This experience served as a powerful testament to the importance of adaptability and collaboration in navigating challenges within the pharmaceutical industry. Dr Sujit, the Group CEO of India's largest generic pharmacy retail chain, outlines a visionary plan to revolutionize access to healthcare nationwide. Leveraging technology and innovation is at the heart of this vision. Davaindia aspires to: Expand Reach to Underserved Areas: The company aims to extend its reach to underserved areas, offering affordable medicines and healthcare services to those without access. The COVID-19 pandemic has reshaped industries globally. Dr Sujit informs that Davaindia has implemented robust contingency plans to navigate uncertain events like pandemics. “Firstly, we've diversified our supply chains to minimize disruptions. Secondly, we've invested in remote work infrastructure to ensure continuity during lockdowns. Thirdly, we maintain ample inventory levels to meet increased demand during crises. Fourthly, we've enhanced our digital capabilities with the help of AI to facilitate online communication and operations.” Empower Communities: Knowledge and resources are key to healthier lives. Davaindia is committed to empowering communities by providing them with the tools they need to make informed choices about their health. He and his management also promote a collaborative atmosphere where ideas are valued and innovation is encouraged. “Recognizing achievements and contributions is central to our culture, inspiring our team to strive for excellence.” Through these initiatives, they cultivate a workforce that is skilled, motivated, and empowered to drive their success forward. Drive Positive Change: Davaindia's goal is to drive positive change in India's healthcare landscape, ensuring a healthier future for all. Fifthly, periodic scenario planning exercises help them anticipate and mitigate potential risks. Sixthly, partnerships with local authorities enable swift responses to emerging situations. Seventhly, ongoing employee training ensures readiness to adapt to evolving circumstances. Eighthly, strict hygiene protocols safeguard the health of their workforce and customers. “Ninthly, we've established clear communication channels to keep stakeholders informed and reassured. Lastly, continuous monitoring and evaluation allow us to refine and improve our contingency plans over time,” reveals Dr Sujit. As part of its mission to become everyone's ?irst choice for generic medicine and healthcare, Davaindia is dedicated to offering solutions that are both affordable and easily accessible, thereby promoting a more equitable and healthy future for all. Creative Solutions and Collaboration Ensure Continuity A Dynamic and Adaptable Omnichannel Approach: Dr Sujit acknowledges the challenges faced by Davaindia, a leader in India's industrial sector. One particular instance highlighted Davaindia's resilience and ingenuity. The company did not wait for external solutions when faced with a sudden shortage of essential medicines due to supply chain disruptions. Davaindia's team swiftly mobilized resources, ramping up in-house production to address the shortage. Davaindia views itself as a dynamic and adaptable omnichannel pharmaceutical retail player. They aspire to cater to the diverse needs of both urban and rural areas through different store formats and sizes. Everyone's First Choice: As part of its mission to become everyone's first choice for generic medicine and healthcare, offering solutions that are both affordable and easily accessible. “Our commitment promotes a more equitable and healthy future for all citizens of India,” concludes Dr Sujit. Through creative problem-solving and establishing strategic partnerships with local suppliers, Davaindia managed to maintain uninterrupted availability of critical medications Dr Sujit views businesses as a powerful engine for acceler- ating India's economic potential and capacity. He offers valuable advice to aspiring entrepreneurs, emphasizing the importance of discipline and an unwavering pursuit of excellence. Here are Dr Sujit's three key principles for success: Davaindia is dedicated to >Anticipate Evolving Needs: The ability to see and predict future consumer needs is paramount. Entrepreneurs should strive to deliver true value by addressing these emerging requirements. >Value-Driven Ecosystem: Building a value-driven ecosystem is crucial. Visualize the product or service that aligns with your business goals and ensure the entire ecosystem is built upon a foundation of genuine value. >Test and Scale Strategically: Pilot testing the business in a select geographical location allows you to refine your approach before scaling up. This measured approach minimizes risk and maximizes the potential for success.

The 5 Most CEOs You don't learn to walk by following rules. You learn by doing, and by falling over. Dynamic to Watch in 2024 Richard Branson

Disrupting and Delivering W The role has undergone a significant transformation. For contemporary business leaders, the ability to adapt and embrace change is no longer a luxury, it's a necessity. At the forefront of this change are modern CEOs, a breed of leaders who understand that disruption is not just an external threat, but a potential catalyst for growth. hat is the role of a modern Chief Executive Officer or CEO in today's rapidly evolving business landscape? No longer confined to traditional leadership paradigms, modern CEOs are embracing change, disruption, and innovation as essential components of success. From startups to established corporations, CEOs are redefining leadership by challenging the status quo, fostering a culture of innovation, and driving strategic initiatives that propel their organizations forward. How do Modern CEOs Embrace Change to Drive Success? Thus, it is imperative to explore how these forward- thinking executives are leveraging change to drive success for their companies. Embracing a Culture of Innovation. Modern CEOs recognize that innovation is the lifeblood of any successful business. They foster a culture that encourages experimentation, risk-taking, and out-of-the-box thinking. This allows them to identify and capitalize on emerging trends before competitors, giving them a significant edge in the market. In other words, at the heart of successful organizations is a culture of innovation driven by visionary leadership. Modern CEOs understand that innovation is not just about developing new products or services but about fostering a mindset of creativity, experimentation, and continuous improvement. By encouraging employees to think outside the box, take calculated risks, and challenge conventional wisdom, these CEOs create an environment where innovation thrives. From open-door policies to hackathons and innovation labs, they provide the resources, support, and encouragement necessary to turn bold ideas into reality. Adopting Disruption. One of the hallmarks of modern CEOs is their willingness to embrace disruption as an opportunity rather than a threat. In today's digital age, industries are being disrupted at an unprecedented pace by technological advancements, changing consumer preferences, and global economic shifts. Rather than resisting change, successful CEOs are proactive in identifying disruptive trends and leveraging them to their advantage. 18 | May, 2024 www.insightssuccess.in 19 | May, 2024 www.insightssuccess.in

Subscribe Today Whether it's adopting new technologies, entering new markets, or reimagining business models, these CEOs understand that embracing disruption is essential for staying competitive in a rapidly evolving world. They communicate openly with employees, keeping them informed about upcoming changes and the rationale behind them. Additionally, they foster an environment of psychological safety, where employees feel comfortable voicing concerns and contributing new ideas. Driving Strategic Initiatives. Effective leadership is not just about setting a vision; it's about executing strategic initiatives that deliver results. Modern CEOs are adept at translating vision into action by setting clear goals, establishing priorities, and mobilizing resources to achieve strategic objectives. Whether it's pursuing organic growth, expanding into new markets, or driving digital transformation, these CEOs have a laser focus on execution. They understand that success is not just about having a great idea; it's about turning that idea into tangible outcomes that drive value for stakeholders. Beyond driving financial performance, modern CEOs understand the importance of leading with purpose and creating value for all stakeholders. Whether it's promoting diversity and inclusion, championing environmental sustainability, or giving back to the community, these CEOs recognize that business success is about more than just the bottom line. They are committed to making a positive impact on society and leaving a lasting legacy that extends far beyond their tenure. By aligning business objectives with broader societal goals, these CEOs inspire employees, build trust with customers, and earn the respect of investors. Stay in touch. Subscribe to Insightssuccess Get Insightssuccess Magazine in print, & digital on www.insightssuccess.in Building Agile Teams. Gone are the days of rigid hierarchies. Modern CEOs understand the importance of building agile teams that can adapt quickly to changing circumstances. These teams are empowered to make decisions, collaborate effectively, and move swiftly to capitalize on new opportunities. Focusing on Long-Term Value Creation. Modern CEOs are not driven by short-term gains or quarterly profits. They prioritize long-term value creation by focusing on sustainable practices, social responsibility, and building a strong company culture. www.insightssuccess.in Harnessing the Power of Technology. Technology is a game-changer in today's business world. Modern CEOs are champions of technological adoption, embracing tools and platforms that streamline processes, improve efficiency, and foster data-driven decision-making. This allows them to gain valuable insights into customer behavior, market trends, and competitor strategies. This not only attracts and retains top talent but also fosters brand loyalty and customer trust. Examples of Disruptive CEOs. Several iconic leaders exemplify the principles of disruption and delivery. Elon Musk, with his audacious vision for Tesla and SpaceX, has revolutionized the transportation and space exploration industries. Jeff Bezos, through Amazon's relentless innovation and customer focus, has disrupted the retail landscape. These leaders demonstrate the power of embracing change and utilizing it to create lasting success. Navigating Uncertainty. In today's volatile and uncertain business environment, CEOs must be adept at navigating complexity and ambiguity. From geopolitical tensions to economic downturns and global pandemics, external factors can quickly disrupt even the best-laid plans. Modern CEOs demonstrate resilience, agility, and adaptability in the face of uncertainty. They anticipate risks, plan for contingencies, and pivot quickly when circumstances change. By staying nimble and responsive, these CEOs are able to steer their organizations through turbulent times and emerge stronger on the other side. The Essence In today's dynamic world, success hinges on the ability to navigate change effectively. Modern CEOs who embrace a culture of innovation, agility, and technological adoption are paving the way for a new era of business leadership. By leading with transparency, empathy, and a focus on long- term value creation, they are not only driving success for their companies but also shaping the future of business itself. Cheque should be drawn in favour of : INSIGHTS SUCCESS MEDIA AND TECH PVT. LTD. CORPORATE OFFICE Insights Success Media and Technology Pvt. Ltd. Survey No.133/134, Brand Square, Office No. 512, Kunjir Chowk, Pimple Saudagar, Pune, Maharashtra 411027 Phone - India: +91 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in Leading with Transparency, Empathy, and Purpose. Change can be unsettling, and modern CEOs understand the importance of leading with transparency and empathy. www.insightssuccess.in 20 | May, 2024 www.insightssuccess.in

The 5 Most Dynamic CEOs to Watch in 2024 E xemplary powerful leaders have a knack for finding perfectly pragmatic solutions to the most significant issues faced by their society, community, and country. For India, it is the issue of the digital divide. hobby and passion. Initially, he worked on designing some business solutions for his friends. But, gradually, a need was felt to involve more developers as more and more people were interested in getting precise software solutions. According to Dr Piyush Srivastava, India is emerging as a superpower equipped with the latest technologies. The research and progress in cloud computing, AI, ML, IoT etc., have been outstanding. The penetration of internet-enabled technologies within society is worth appreciation. As a result, these footprints led to the creation of SCAP Technologies, the manifestation of his vision. Exposure to the Latest Technologies SCAP Technologies firmly believes in admixing the business with human values. Every employee is treated as a part of the family. They are given every opportunity to grow and learn. Their views and ideas are always listened to. Dr Srivastava adds, “We ensure that the employees get job satisfaction. In any IT company, its employees are the best resource. Hence we see that they are groomed and nurtured properly. To produce the best result.” “Yet a digital divide exists in our country. Many small businesses and service sectors still lag behind in adopting digital Technologies. It is the void we at SCAP Technolo- gies are trying to fill,” he says. SCAP Tech is committed to leveraging the best practices of Information Technology in the business and service sector, which still lags in adopting technological development. Leading A Technology Driven Startup SCAP Technologies is founded by Dr Srivastava, who works as the CEO. He has a vast experience as an academi- cian and as a software engineer. He holds a PhD in Information Technologies and MCA, MSc(IT), MBA and LLB. His several research papers on IT have been published in several National and International Journals. He has various achievements to his credit. The recent one is that of being chosen as a brand ambassador at the G20 event held in Lucknow. SCAP Technologies is the manifestation of his vision. We create strategies for normal organisations to shift their business or services on the digital platform gradually. Along with his work, Dr Srivastava was involved in various innovation assignments, many of which were in IoT. Innovation has always been his passion. Technology has always been his hobby. SCAP Technologies is a blend of his Dr Piyush Srivastava, Founder and CEO, SCAP Technologies 22 | May, 2024 www.insightssuccess.in 23 | May, 2024 www.insightssuccess.in

The clients are treated empathetically. Dr Srivastava and his team of SCAP Tech strive to give clients the best solution within their budget. He insists they try to dive deep into the client’s requirements, pain points, and expectations. After a phase of thorough understanding, they create a solution for the clients. He shares, “We create strategies for a normal organization to shift their business or services on the digital platform gradually.” The Best Brains in the Industry At the managerial level, he says they have dedicated and sincere people who are continuously working. They hold several brainstorming sessions. It resulted in the growth of the company. Apart from Varanasi, the company has a presence in Noida as well. Very soon, they plan to open their office in Mumbai as well. Having a presence in the metro city ensures the easy availability of the best brain in the industry. Our Creative Endeavour Guided by Dr Srivastava, the team SCAP offers services like digital marketing, software development and providing web-based solutions. “The future will witness more and more IT penetration in our lives. Technologies driven by AI and ML will make the adaptability of various applications. Hence we are working toward AI, IoT and Data Science,” he states. Dr Srivastava says having a big vision and hard work towards that vision is the recipe for success. They have a unique way of doing work. They take the technologies to a height where the clients are not only satisfied but rather they feel mindful. Their products give clients satisfaction and more so over peace. For this, constant and sincere efforts are required. Dr Srivastava has a strong team working behind every project. With the project development, they try to incorporate better platforms, technologies and new ideas to make their products acceptable and enjoyable. Every business needs a solid business model with sound planning and good infrastructure supported by a skilled team. SCAP Technologies firmly believes in admixing business values. Every employee is treated as a part of the family. They are given every opportunity to grow and learn. Their views and ideas are always listened to. Dr Srivastava ensures that the employees get job satisfaction. In any IT company, its employees are the best resource. Hence he sees that they are groomed and nurtured properly - to deliver the best result. Making Tech Simple and Affordable Pain, trouble and criticism are also a part of the journey. But, they take it very positively. Dr Srivastava says, “Challenges help us to shape our strategy more profoundly. Rather, they help us to reiterate our problem statement and solutions that we have planned. It has always helped us in producing better results. We are always open to new ideas. The IT sector is ever evolving.” Hence, it is very necessary to understand market dynamics and technologies. Market research, consumer behaviour, and technological advancement are some of the arenas upon which they always keep their eyes. They have a very strong system of feedback. The feedback system helps them to have an insight into the organization. The feedback that they get from their clients is extremely helpful. Based on it, policies and mechanisms are made to improve performance. “Last but not least, it is always felt that the blessings of God and Teachers are the driving force of SCAP Technologies. Gratitude to the invisible helpers for their invaluable support,” concludes Dr Srivastava. 24 | May, 2024 www.insightssuccess.in

The 5 Most Dynamic CEOs to Watch in 2024 A Leader Rooted in Nature's Bounty Fostering Sustainability via Kerala Naturals M athew Joseph, at the helm of stands out as a dynamic leader with a deep passion for natural wellness. His background is as rich and diverse as the very products his company curates. Kerala Naturals , A pivotal moment arrived when I ventured abroad, spending two enriching years at the Kuwait National Petroleum Company, where I served as a secretary. This experience broadened my horizons and honed my skills in organizational efficiency and communication. Subsequently, I transitioned to a role as a Marketing Manager at Global Ayurveda Magazine in Kochi. Here, I delved deeper into marketing strategies and cultivated a profound understanding of the nuances within the Ayurveda industry. Let us know it from him in his exclusive interview with Insights Success India. As a dynamic CEO in the industry, could you take us back to the beginning of your journey? What motivated you to step into this dynamic ecosystem? However, it was in 2012 that I embarked on a profoundly fulfilling entrepreneurship journey. Fuelled by a passion for promoting natural products globally, I seized the burgeoning opportunities e-commerce offers. Armed with just a single PC, a printer, and an unwavering vision, I initially embarked on this entrepreneurial voyage with no staff. Reflecting on the inception of my journey, I realize that it all started after I graduated with a degree in commerce in my village. In 1999, I embarked on a transformative path by pursuing a course in eCommerce in Mumbai. It was a time of immense potential and opportunity, and I was driven by a fervent desire to immerse myself in this dynamic ecosystem. The early days were challenging yet immensely rewarding. My wife and I dedicated ourselves wholeheartedly to the endeavour, working tirelessly for two and a half years, propelled by sheer determination and my mother's unwavering support. We endeavoured to make our mark in the industry with minimal investment but boundless enthusiasm. Upon completing my studies, I delved into the professional arena, initially finding my footing in companies across India. I predominantly focused on roles encompassing Administration and Marketing. This early phase of my career provided invaluable insights into the intricacies of business operations and consumer behaviour. Mathew Joseph Founder Kerala Naturals 26 | May, 2024 www.insightssuccess.in 27 | May, 2024 www.insightssuccess.in

ogether, we transcended barriers, expanding our T to the power of perseverance and our belief in our endeavour's transformative potential. products, we recognize the critical importance of maintaining the integrity of our offerings. reach to numerous countries and establishing a foothold in the global market. This was a testament From humble beginnings in a small village, we've transcended geographical boundaries to supply our products to over 120 countries worldwide. This global footprint is a testament to our unwavering dedication to sourcing and delivering only the finest, purest products to our customers. Our unwavering commitment to being a 100% customer- oriented direct-to-consumer (D2C) brand is central to our success. Every decision we make and every action we take is guided by a singular focus: enhancing the customer experience. We understand that our customers trust us, and we honour that trust by ensuring that each interaction with our brand exceeds their expectations. Thus, my journey from humble beginnings is a testament to the transformative power of passion, perseverance, and the unwavering support of loved ones. It's a journey of resilience, innovation, and an uncompromising commitment to realizing a vision of promoting natural products to enrich lives worldwide. Kerala Naturals has emerged as India's leading transformational company in its niche. Could you share the guiding philosophy that has propelled your organization's success? The industrial landscape is continually evolving. Please brief our audience about your firm’s USPs and how you are currently positioned as one of the best vibrant companies in its sector. Moreover, our professional approach permeates every facet of our operations. From meticulous sourcing and rigorous quality control processes to seamless logistics and prompt customer service, professionalism is the hallmark of our organization. This unwavering commitment to professionalism enhances our brand's credibility and fosters long-lasting relationships built on trust and reliability. At the heart of our organization's success lies a steadfast commitment to two fundamental principles: unwavering product quality and a staunchly professional approach. These pillars are the bedrock upon which our company, India's foremost transformational entity in its niche, has flourished. As a direct-to-consumer (D2C) brand, we prioritize direct interaction with our customers, with over 50% being repeat buyers. Our firm's USP revolves around our unwavering commitment to delivering the highest quality products to our valued customers. As a direct-to-consumer (D2C) brand, we prioritize direct interaction with our customers, ensuring their needs and preferences are precisely and carefully met. Our guiding philosophy revolves around a relentless pursuit of excellence in both product quality and professionalism. By staying true to these principles, we've cemented our position as India's leading transformational company and carved a niche for ourselves as a trusted partner for customers worldwide. Our ethos is simple yet profound: we prioritize delivering unparalleled quality in every product we offer and conduct our operations professionally at every turn. As a 100% trading company specializing in distributing pure spices, herbs, coconut oil, honey, and an array of other natural At the core of our identity is a dedication to offering products of unparalleled purity and naturalness. We exclusively supply 100% natural and pure products, ranging from spices and herbs to coconut oil and honey. This unwavering focus on naturalness underscores our commitment to promoting health and wellness through our offerings. Trust and Respect: As you mentioned, trust is paramount. I entrust my team members with responsibilities and empower them to make decisions. Mutual respect forms the foundation of our interactions, regardless of hierarchy or role. Our positioning as one of the best vibrant companies in our sector stems from our relentless pursuit of excellence in product quality and customer satisfaction. By prioritizing direct engagement with our customers and delivering products that meet their exacting standards, we've established ourselves as a trusted purveyor of premium natural products. Open Communication: Effective communication fosters a positive and productive work environment. I encourage open dialogue within the team, where everyone feels comfortable expressing their ideas, concerns, and feedback. Your dynamic leadership style is often recognized as a driving force behind your company's achievements. Could you shed light on your approach to leadership and team building within the organization? Empowerment: I empower my team members with the resources, support, and guidance they need to succeed. This includes offering opportunities for skill development, recognizing their achievements, and allowing them to take ownership of their work. Thank you for your kind words. I firmly believe in a collaborative and inclusive leadership and team-building approach. Here are some key principles that guide my leadership style: Collaboration: Collaboration is key to achieving our goals. I encourage teamwork and collaboration across depart 28 | May, 2024 www.insightssuccess.in 29 | May, 2024 www.insightssuccess.in

Businesses are a way for the Indian industry to accelerate its economic potential and capacity. What would you advise other budding entrepreneurs who aspire to venture into the startup space? ments, leveraging our team members' diverse skills and perspectives to tackle challenges and drive innovation. rapidly evolving digital landscape. From utilizing advanced analytics for customer insights to implementing cutting- edge automation in our processes, we integrate these principles into our core functioning to drive efficiency, innovation, and seamless customer experiences. Our commitment to being technovative ensures that we remain at the forefront of digital transformation, shaping the future of our industry. Recognition and Appreciation: I make it a priority to recognize and appreciate the contributions of each team member. Whether through verbal praise, formal recognition programs, or other forms of appreciation, I ensure their hard work and dedication are acknowledged and valued. My advice to budding entrepreneurs venturing into the startup space would be to think big, maintain financial discipline, prioritize building strong customer relationships, and always maintain a positive attitude. Thinking big allows you to set ambitious goals and pursue innovative solutions, while financial discipline ensures sustainable growth. Building strong customer relationships fosters loyalty and advocacy, which are essential for long-term success. And finally, maintaining a positive attitude helps navigate challenges with resilience and optimism, crucial traits for entrepreneurship. Continuous Improvement: I believe in fostering a culture of constant improvement, where we constantly strive to learn, grow, and innovate. I encourage experimentation and learning from successes and failures, focusing on always seeking ways to enhance our processes and performance. Kerala Naturals has achieved remarkable success. Could you highlight a transformative project or initiative that showcases your company's commitment to excellence and innovation? One of our most transformative projects is our retail export initiative, which exemplifies our commitment to excellence and innovation. Despite originating from a small village, we've successfully exported spices, herbs, and other natural products to over 120 countries since 2012. This initiative showcases our dedication to expanding our global reach and demonstrates our ability to leverage our unique offerings to create a significant impact on a global scale. Leading by Example: Finally, I lead by example, demonstrating the values and behaviours I expect from my team members. This includes being transparent, accountable, and adaptable, as well as maintaining a positive attitude and a strong work ethic. their knowledge, network, and skill sets, thereby nurturing their professional growth and development. Looking to 2024, what is your vision for Kerala Naturals? How do you aspire to continue making a significant impact on India's dynamic future landscape? As a leader in India's industrial sector, your company has likely faced its share of challenges. Could you share an instance where your team's resilience and ingenuity triumphed over adversity? As Founder, my vision for our company in 2024 revolves around expanding our operations globally and enhancing our local presence. We have already initiated operations in Canada and plan to strengthen our footprint further in other countries. Additionally, we're launching offline shops across strategic locations in India to complement our online presence. Through these expansions, we aim to contribute to India's dynamic future landscape by creating employment opportunities, fostering economic growth, and delivering innovative products and services to customers worldwide. By embracing these principles and nurturing a culture of trust, collaboration, and continuous improvement, we can build a strong and resilient team that drives our organization's success. The workforce is the cornerstone of any successful organization. How does your company foster a culture of growth, skill development, and empowerment among its employees? During the challenging times of the COVID-19 pandemic, our company faced significant obstacles like many others. In response, we took swift action, temporarily halting operations within just two weeks to ensure the safety of our staff. Despite the pause in operations, we ensured that all employees continued to receive their salaries. Through resilience and ingenuity, we managed to successfully restart operations without external assistance, navigating through the crisis. This experience demonstrated our team's ability to adapt, persevere, and emerge stronger from adversity. The essence of future revolution lies in innovation, disruptions, and enhancing the end-user experience. How does your company strike a balance between operational efficiency and customer satisfaction? Our company prioritises fostering a culture of growth, skill development, and empowerment among our employees. We provide comprehensive training to all team members and offer opportunities for them to attend various conclaves, seminars, and meetings across India. Recently, we participated in numerous conventions in Bangalore, Mumbai, and Delhi, empowering our employees to expand At our company, customer satisfaction is our top priority. As a direct-to-consumer (D2C) brand, we prioritize direct interaction with our customers, with over 50% being repeat buyers. Every team member is dedicated to addressing customer queries promptly. We balance operational efficiency and customer satisfaction by maintaining streamlined processes while prioritizing personalized experiences and proactive customer care. For more information, please visit www.keralanaturals.com or call +916282681925/8304085450. care@keralanaturals.com , email , The COVID-19 pandemic has reshaped industries globally. How has your company made contingency plans for similar uncertain events in the future? Drawing from the lessons learned during the COVID-19 pandemic, our company has implemented robust contingency plans to prepare for similar uncertain events in the future. We understand the importance of agility and resilience in navigating crises, and as such, we have developed comprehensive strategies to mitigate risks and ensure business continuity. These plans include flexible work arrangements, remote operations capabilities, diversified supply chains, financial reserves, and enhanced communication protocols. By prioritizing preparedness and adaptability, we are confident in our ability to recover from emergencies or pandemics swiftly and effectively. Digitalization and technological advancements are crucial aspects of the modern industrial ecosystem. How does your company integrate these principles into its core functioning and contribute to a technovative future? As a 100% tech-based company, we fully embrace digitalization and technological advancements in every aspect of our operations. Being an e-commerce company, we leverage technology to its fullest extent, constantly updating our knowledge and practices to stay ahead in the 30 | May, 2024 www.insightssuccess.in 31 | May, 2024 www.insightssuccess.in

The Influencer CEO Building Brands and Movements in the Social Media Age he days of the stoic, behind- T new breed of leader who leverages the power of social media to build brands, connect with audiences, and even spark movements. In today's digital era, the role of a CEO extends far beyond the boardroom. sharing personal stories, behind-the- scenes glimpses, and candid insights into their lives and leadership journey, they humanize their brand and foster genuine connections with their followers. the-scenes CEO are fading fast. Enter the Influencer CEO, a Transparency as the New Currency: Gone are the days of carefully crafted press releases. Influencer CEOs embrace transparency, sharing authentic glimpses into their company culture, decision-making processes, and even personal lives. This fosters a sense of trust with consumers who crave a more genuine connection with the brands they support. With the rise of social media platforms and digital connectivity, CEOs now have the opportunity to become influential figures who not only lead their organizations but also shape public discourse, drive social change, and build powerful brands. These influencer CEOs leverage the power of social media to connect with audiences, amplify their message, and build movements that transcend traditional boundaries. Becoming the Brand Champion: Influencer CEOs don't just oversee companies; they become their biggest advocates. They actively engage on social media platforms, responding to comments, participating in discussions, and even creating engaging content. This personal touch humanizes the brand, making it more relatable and fostering a sense of community. Authenticity and Transparency One of the key traits of influencer CEOs is authenticity. In a digital landscape saturated with branded content, consumers are craving authenticity and transparency from the brands they engage with. Influencer CEOs understand the importance of being genuine and transparent in their interactions with their audience. By Engagement and Interaction Influencer CEOs recognize that social media is not just a broadcasting platform but a two-way communication 32 | May, 2024 www.insightssuccess.in www.insightssuccess.in 33 | May, 2024

channel. They actively engage with their audience, respond to comments and messages, and participate in conversations relevant to their industry and interests. By fostering dialogue and interaction, they create a sense of community around their brand and build trust with their audience. Whether it's hosting live Q&A sessions, conducting polls, or sharing user-generated content, influencer CEOs understand the importance of engaging their audience in meaningful ways. perspectives on relevant topics. Through thought-provoking articles, interviews, and keynote speeches, they establish themselves as trusted authorities and influencers in their field. By consistently delivering valuable content and contributing to industry conversations, they build credibility and influence both online and offline. Influencer CEOs understand that thought leadership is not just about self- promotion but about adding value to their audience and driving meaningful conversations that shape the future of their industry. Financial paperwork strategy Harnessing the Power of Storytelling: Social media thrives on compelling narratives. Influencer CEOs understand this and use storytelling to connect with audiences on an emotional level. They share the company's mission, values, and impact, showcasing not just products and services, but the purpose behind them. Driving Social Impact Influencer CEOs recognize the power of their platform to drive social change and make a positive impact on society. Whether it's advocating for diversity and inclusion, championing environmental sustainability, or supporting charitable causes, they use their influence for good. Building Authentic Communities: Influencer CEOs recognize the power of genuine connection. They don't just broadcast messages; they foster two-way communication. They encourage interaction with customers, respond to feedback, and even engage in online discussions. This builds a loyal community of brand advocates who feel valued and heard. Influencer CEOs leverage their brand and platform to raise awareness about important issues, mobilize support, and inspire action. By aligning their brand with social causes and taking a stand on relevant issues, they demonstrate their commitment to making a difference and leave a lasting legacy beyond business success. Content Creation and Curation Examples of Influencer CEOs: Several CEOs have become masters of social media engagement. Richard Branson, with his adventurous spirit and dedication to sustainability, uses his platform to inspire and connect. Satya Nadella, CEO of Microsoft, actively participates in online discussions, fostering a culture of openness and transparency. These leaders demonstrate the power of social media to build brands, movements, and a more connected business landscape. Content is king in the world of social media, and influencer CEOs are adept at creating and curating content that resonates with their audience. From thought leadership articles and industry insights to behind-the-scenes videos and inspirational quotes, they leverage a variety of content formats to engage and educate their followers. Influencer CEOs understand the importance of storytelling in capturing attention and driving engagement. They share compelling narratives that highlight their brand values, vision, and impact, thereby building a strong emotional connection with their audience. Challenges and Considerations: This new approach to leadership isn't without its challenges. Maintaining a consistent online presence requires time and resources. Balancing personal and professional lives on social media can be tricky. Additionally, navigating online negativity and criticism requires a level of resilience and emotional intelligence. Advocating for Change: Social media empowers CEOs to be more than just business leaders. Influencer CEOs are using their platforms to advocate for social and environmental causes that resonate with their audience and brand values. This creates a sense of shared purpose, attracting customers who align with the company's mission beyond just profit. The Influencer CEO is a powerful force in today's business world. They are not just influencing consumer choices; they are shaping a more human-centric and purpose-driven future for business. As social media continues to evolve, it will be fascinating to see how Influencer CEOs continue to leverage its power to build brands, movements, and a more connected world. Building Thought Leadership Influencer CEOs position themselves as thought leaders in their industry by sharing their expertise, insights, and 34 | May, 2024 www.insightssuccess.in

The 5 Most Dynamic CEOs to Watch in 2024 From the customer’s perspective, getting fresh warm Chapatis is a great feeling, completing their meal requirements. Flatbreads are good nourishment that can be eaten with Subjis, Dal, Sambar, Raita, Jam, Butter, Chutney, Kheer, curries, shezwan sauce, Tomato ketchup, and many more combinations. Starting on a home-cooking platform where the company provided Chapatis on a door-delivery service, Just Chapati has evolved as a collaborative model which has enabled people to become a part of a value chain by giving them a medium through which they can supply Chapati from the comfort of their house. They soon tied up with sellers who can work towards reaching the product to their neighbours for a commission for the delivery. The company's foundation is set on bridging people's food requirements by offering perfect solutions through the flatbread provision. Delivering Fresh & Nutritious Homely Cooked Ready-to-Eat Food Directly to You A Steaming Hike L source of nutrition, nourishment, and energy for themselves – a home-cooked meal – since families became nuclear with both parents working for their living. Thus, they keep struggling to gain healthy food in time on the one hand and keep themselves fit for the hyper-tensed lifestyle on the other hand. ife in today’s fast-paced times compels people to walk on schedules as tight as a walk on the tight- rope. Moreover, they cannot even arrange their daily of healthy Chapatis, ready-to-cook coin parotta, semi- cooked Malabar and Wheat Porotta, Roomali Roti, ready- to-cook puris, stuffed parathas, Wheat Kuboos, ready to eat Idiyappam, Sannas, Neer Dosa, freshly made Pita Breads, Obbattu, ready-to-fry sweet corn nachos and much more. From the beginning, Sandeep organized a team of experts in every stage of Wheat procurement, sorting, grinding, Wheat flour management, Dough preparation, Roti/Chapati preparation in the right size and thickness and managing timely deliveries. Catering to the needs of both B2B and B2C clients, the company has developed a strong base in the B2B avenue and is also working on leaving its imprint on the B2C sector. At a time when the country is seeing a major shift from rice to Chapati, Just Chapati is coming out with Sandeep Jaganath| Founder| Just Chapati Further, preparing food by themselves during rush hours or a tired state post returning home leaves working professionals in pressurized and stressful situations. Thus, these people find themselves with few options, either to rely on costly and unreliable options – cooks, tiffin services, or eateries in the neighbourhood. Today, the endeavour Just Chapati offers a wide range of fresh homely cooked, ready-to-eat food to choose from that suit the customer’s menu, taste, and preferences. This unique food start-up offers fresh foods to hundreds of students, families, senior citizens, and working professionals in the B2C category. Upping its expanse in the B2B category, Just Chapati provides high volumes of fresh foods to hospitals, college hostels, corporates, and industrial canteens in separate bulk volume packaging. Fortunately, to solve this severest issue for the working populace, Just Chapati became the most trusted, reliable, affordable, and home-delivered source of fresh, healthy homemade food made from natural, organic, and farm-fresh ingredients. “Working people need a homely cooked food for their daily meals, lunch, dinner, and breakfast, which, provided by Just Chapati, completes their meal requirements,” says the Founder, Sandeep Jaganath. The Sumptuous Journey Reflecting on his initial journey, Sandeep identified the need for Chapatis in working homes, as cooking food, especially Chapatis, is a very time-taking process. It triggered the inspiration to start a different and unconven- tional business of preparing fresh, healthy food, mainly Chapatis and providing them to the people at their locations in Bangalore and Cochin. A Mind Full of Ideas The story began with providing Chapatis or flatbreads, which has since then expanded into a wide range of nutritious food, including ready-to-cook Chapatis, a variety 36 | May, 2024 www.insightssuccess.in

superfoods like Palak Chapati, Beetroot Chapati, and drumstick leaves Chapati. Offering purely ready-to-eat handmade Chapatis, kulchas, parathas, and rotis, and adding to 10-15 types of flatbreads, Just Chapati stays away from typical machine-made thin Chapatis that neither are nourishing nor give the satisfaction of eating. It is the mantra of JCs success. Just Chapati provides flatbreads to star hotels, restaurants, corporates, hospitals, factories, NGOs, the hospitality industry, airport lounges, pubs, business parks, college canteens, cloud kitchens, temples, Goshalas, PGs and hostels. At fresh handmade whole nutritional food at a very reasonable price delivered directly to your doorstep. Just Chapati , we offer Techno-Boost According to Sandeep, Understanding the need of the business and communication has been an important factor was to match the rising demand with the timely supply as several customers walked in with their ‘immediate’ or ‘urgent’ requirements. Sandeep organized the staff by rescheduling the working hours concentrating on the high- demand periods of morning 8.30 am to 2 pm and evening 6 pm to 9.30 pm. Sandeep offers some advice on practising patience in demanding situations and treating customers politely and respectfully. A sincere and focused approach will earn the customer’s trust and respect in the long run. He informs that gaining and retaining happy customers is essential for the sustenance and growth of any business organization. For a Healthy and Nutritious Future The next challenge was organizing, coordinating, and managing the deliveries. Sandeep identified the coverage areas and delegated the deliveries to different delivery boys who could route the ways according to the traffic flow and the customer urgency. With its fresh handmade homely cooked foods, Just Chapati has come a long way and steadily climbed the ladder of success. The organization plans to expand its operations to other cities, including Kolkata, Hyderabad, Ahmedabad, Pune, and all other metro cities with high demand potential. Sandeep quoted, “This is only the start of Just Chapati. We will soon tie up with other companies as well, which will help us place the model of Just Chapati in the corporates of Bangalore. We are also aiming to extend our reach in the B2C sector, and we are also working on the aspect of a live kitchen, where flatbreads will be ordered immediately.” in reaching a maximum number of customers. Sandeep thoughtfully got a well-informed and resourceful website developed. He ensured clear and open communication about the business through the inquiry form with supporting contact numbers. Just Chapati will soon be coming up with its mobile application to enable customers to reach out to inquire and place orders easily. Tips for Tasty Success Reverting as advice to young professionals aspiring to enter the food industry, Sandeep utilizes his experience to pinpoint the basic aspects of the food industry. Being honest with the work and dedicating oneself to the customer requirements forms the base of every food business. Fuming Matters-Scorching Issues Getting into the business of utmost necessities has challenges of its own. The first and foremost challenge faced 38 | May, 2024 www.insightssuccess.in 39 | May, 2024 www.insightssuccess.in

The 5 Most Dynamic CEOs to Watch in 2024 Enhancing Business Potential through Modern Networking Architecture Shyamal Kumar CEO Lavelle Networks B Please tell us about Lavelle Networks in detail. usiness Organizations in the modern digital age work on complete IT infrastructure with all the departments in close integration. However, there are challenges that arise abruptly due to the absence of planning in the proper digital network. Lavelle Networks, founded in 2015, is an enterprise networking software company with over 100+ customers and several of them being in the Top 25 companies on the national stock exchange. We offer network-as-a-service, where we use our software to manage, optimize, and secure our customer networks across their branch offices, data centers, and cloud locations. Our customers can interface with us using standard help desk tools rather than spending their time on enterprise network configurations, tools, and troubleshooting. We let the customer focus on their core business applications while we keep their networks up, fast, and secure. Technology malfunctioning and uncertain connections often lead to work disruptions that could probably be very costly and damaging. There arises a need for a solid and reliable network foundation that can ensure consistent high-speed connectivity and maintain the security of the entire system. Network Professionals like Shyamal Kumar offer all- inclusive robust network infrastructure that helps to minimize downtime, streamlining the network process in enabling swift communication between the devices on the same network and empowering the workforce toward better efficacy. Please brief us about yourself and shed light on your professional tenure. I am leading this company as a Co-founder and CEO, driving the vision and strategy for customer success, shareholder growth, and employee engagement. I am a product leader and have introduced product-led growth concepts throughout the organization creating a deep sense of empathy for customer needs in all team members. I am deeply committed and passionate about putting the company and customers ahead of everything else in the race to fast growth and value creation. Shyamal Kumar is the CEO of Lavelle Networks, a modern IT networking solutions enterprise that strengthens business organizations through advanced networks, which fortifies the entire network by shielding the system from external threats and keeping it up to date with the latest software. We wanted to build a technology and product company with the unique identity of Bangalore. Since the idea struck us at a coffee shop on the famed Lavelle Road, an epitome of Bangalore’s culture and heritage, we decided to identify ourselves with innovation in Bangalore, the place where the idea first came to us. And so started the journey of Lavelle Networks! A graduate of BITS, Pilani, India, Shyamal has been in the data networking space for the last 18 years leading products at Tata Elxsi, Juniper Networks, Inkra Networks, Telsima Communications, Riverstone Networks, NetContinuum, and Versa Networks, among other companies. What was your inspiration behind venturing into the networking industry? In 2015, we saw the huge growth in public cloud services in enterprises and felt that a huge, underserved need in enterprise networks connecting to the cloud will open opportunities for challengers like us to ride the tailwinds of the market inflexion point – today, we call that inflexion point – SD-WAN. We used to frequent a Café Coffee Day In an engaging interview with the Insights Success team, Shyamal opened on the exciting saga of commencing his business, the inspirations behind the drive, the initial challenges faced, business features, and his vision of the organization. 40 | May, 2024 www.insightssuccess.in 41 | May, 2024 www.insightssuccess.in

on Lavelle Road, in the heart of Bangalore, and it gave us the inspiration to call our company – Lavelle Networks. I drew the initial product architecture on a paper napkin and saved it for a long time as a souvenir. We built our software on the cloud, way ahead of our industry peers, and today that has made us the best multi-cloud solution for SD- WAN. this you have to decide what’s right and what’s important for the product, and then focus on those decisions. What are the USPs that highlight Lavelle Network’s uniqueness? The software architecture allows us to scale on any kind of platform – hardware, cloud, or SaaS (Software as a Service). So, we have built the largest networks in India from our entry into the market till today. The second aspect of our company is a relentless focus on customer experience. It is tough to run a nationwide network across multiple kinds of operator links and applications. Our customers do that. So, we are always focused on helping our customer IT teams to the best of our abilities. This has created a strong word-of-mouth reference for us across the industry. What professional values and qualities do you think your clients value in you and Lavelle Networks, the most? The enterprise IT world today is in a state of disruption today due to digital transformation. IT leaders are needing to business demands that were unheard of a few years back. No one is happy anymore if IT just works. The business leadership wants IT to empower, enable, and accelerate business growth. As an experienced professional, what would you like to advise the budding aspirants willing to enter the respective niche you are catering to? In such a world, the fact that we are technology experts and have tremendous know-how in enterprise networks is the biggest quality that endears us to our customers. They can trust our information and opinion, and they might or might not buy from Lavelle Networks – but they know that they can depend on our conversations. Innovation needs to be driven for customer success, and your business is built on strong foundations. Place your product at the center of your lives in the organization, and relentlessly focus on operational and execution excellence. This will get you as close to your vision as you can. That’s super critical today. Customers need to know that in the cacophony of digital marketing, targeted Ads, high- decibel messaging, and multi-cloud realities – their technology partner is someone they can depend on and trust. What are the future goals of Lavelle Networks, and how do you envision its operations eventually? We are looking to grow 10X in the next couple of years. We are taking our company to more than a thousand customers and a market leadership position in the network as a service space. We are an early leader now – we rate among the Top three choices for SD-WAN across our market – we are now going for the top spot. We believe that the Indian enterprise IT market is set for huge growth, and it is tremendously underserved today. The government is putting a lot of focus and energy behind – Make-In-India, Startup India, and Digital India – and these three initiatives are going to mean that technology product companies in India are going to take the world by storm. Lavelle Networks represents the bold vision of our country to take the best of digital – software, cloud, mobile, and internet – and use it to make the world a better place. Even though we are a young company – we have won the trust of our enterprise clients, and that I believe is what they value most in us. What were the initial challenges you faced while venturing into the respective industry, and what are the challenges now, as a business leader, how do you overcome these challenges? The greatest challenge is building the skill to focus on what matters and learn to let the rest take its course. Saying no to the things that you are not focusing on is the biggest challenge in working for our company – Lavelle Networks. As a young startup, there are so many demands on the product from every quarter – sales want new features, engineers want to fix yesterday’s features, customers want you to build everything the competition has, investors want you to have all the right keywords from the latest technology trends in your product – and in the middle of all 42 | May, 2024 www.insightssuccess.in

network connection network connection

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The 5 Most Dynamic CEOs to Watch in 2024 (2)

The 5 Most Dynamic CEOs to Watch in 2024 (2)

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