Inspiring Business Personalities to Watch in 2024

VOL:06 | Issue:02 | 2024 www.insightssuccess.in Best Business Books That Will Help Your Business Grow Inspiring Business? Personalities Emerging Trends and Best Practices Exploring The Future of Business Leadership to Watch in 2024 Anshuman Agarwal, CEO, Biotech Services An Inspira?onal Leader – Anshuman? Benchmarking Excellence Agarwal with Biotech Services

Inspiring Business? Personalities to Watch in 2024

Editor’s Note THE SUCCESS BRINGING PERSONAS Gaurav PR Wankhade Managing Editor gaurav.wankhade@insightssuccess.com A s we embark on a new year filled with promise and challenges, it's essential to cast our gaze upon the horizon and recognize the inspiring business personalities poised to make waves in 2024. These individuals exemplify innovation, resilience, and a steadfast commitment to driving change across diverse sectors. Their stories are not just narratives of success but lessons in leadership, vision, and adaptability. As we celebrate these inspiring figures, we celebrate not just their achievements but their potential to drive meaningful impact. They embody the spirit of entrepreneurship and leadership, embodying values that resonate beyond profit margins to encompass sustainability, inclusivity, and ethical stewardship. As we look forward to the year ahead, let us draw inspiration from ‘Inspiring Business Personalities to Watch in 2024,’ their vision, and the courage to lead. While flipping through the pages of this brand new edition of Insights Success India, you will witness a magic. You will find their stories remind you that amidst challenges lie opportunities, and through innovation and determination, we can collectively shape a brighter future for all. In the realm of business, visionaries emerge not only from established industries but also from the frontier of emerging technologies and sustainable practices. These leaders navigate complexities with agility, leveraging their expertise to shape industries and economies. Their journeys are marked by bold decisions, strategic foresight, and an unwavering dedication to their missions. Also included in this edition are two trendy articles, curated by our in-house editorial team to widen your perspectives further and deepen your insights. 2024 promises to be a year where the boundaries of innovation are pushed further, and these personalities are at the forefront of this transformative journey. Their influence extends beyond their companies, inspiring others to challenge norms, embrace change, and redefine success in an evolving global landscape. Without further ado, dive in and enjoy the joy-read! Gaurav PR Wankhade Managing Editor gaurav.wankhade@insightssuccess.com

Cover Story Proles 08 Shruti Kothiwal Redefining Craftsmanship from Tradition to Innovation 16 Sudheer N Gopalakrishna Fostering Conway Supply Chain Solutions and Multimodal Logistics Services 24 Articles Best Business Books That Will Help Your Business Grow 20 An Inspira?onal Leader – Anshuman? Benchmarking Excellence Agarwal Emerging Trends and Best Practices Exploring The Future of Business Leadership 30 with Biotech Services

VOL:06 | Issue:02 | 2024 www.insightssuccess.in From Disruption to Domination How the Visionaries Reshape Industries? Inspiring Business? Personalities Inspiring Business? Personalities Beyond the Suit The Human Side of Inspirational Business Personalities to Watch in 2024 Anshuman Agarwal, Editor-in-Chief Pooja M. Bansal CEO, Biotech Services Managing Editor Gaurav PR Wankhade Assisting Editor Prajakta Zurale An Inspira?onal Leader – Anshuman? Benchmarking Excellence Agarwal to Watch in 2024 with Biotech Services sales@insightssuccess.in JUNE, 2024 Visualizer Sandeep Tikode Art and Design Head Rashmi Singh Sr. Graphic Designer Sameen Arif Corporate Offices: Insights Success Media and Technology Pvt. Ltd. Survey No.133/134, Brand Square, Office No. 512, Kunjir Chowk, Pimple Saudagar, Pune, Maharashtra 411027 Phone - India: +91 7410079881/ 82/ 83/ 84/ 85 Email: info@insightssuccess.in For Subscription: www.insightssuccess.in Featuring Company Description Vice President Swapnali Vasaikar Asst. Vice President Tejaswini Whaval Asst. Manager Nitin Patil Team Lead Sapna Walunjkar Sr. BDE Pooja Dalvi Under Anshuman Agarwal's visionary leadership, Biotech Services has grown into a leading provider of effective microbes, wastewater treatment products especially septic tank treatment. Anshuman Agarwal, CEO Biotech Services Ashish Poddar, Chief Growth and Strategy Officer With over 25 years of progressive, rich and diversified experience across sectors, Ashish is now guiding HyFun Foods to new echelons of success. Insights Success Media Tech LLC 555 Metro Place North, Suite 100, Dublin, OH 43017, United States Phone - (614)-602-1754 Email: info@insightssuccess.com For Subscription: www.insightssuccess.com HyFun Foods Technical Head Prachi Mokashi Technical Specialist Rajeshwari Avhad At the helm of BrassGlobe stands Shruti Kothiwal, the visionary Founder, who defies conventional boundaries. Shruti Kothiwal, Founder Brass Globe Digital Marketing Manager Renuka Kulkarni SME-SMO Executive Nikita Khadalkar Circulation Manager Tanaji Fartade Sudheer N Gopalakrishna led Conway SCS offers end-to-end logistics tailored for specific markets, providing solutions to large-scale enterprises. Sudheer N Gopalakrishna, Managing Director Conway Supply Chain Solutions Private Limited A Chartered Accountant with over 19 years of experience in P&L Ownership, Vikash Kumar is leading Gopalpur Ports Limited as a Sr Vice President and Chief Financial Officer. Vikash Kumar, Sr Vice President and Chief Financial Officer Gopalpur Ports Limited Cover Price : Rs. 300/- https://twitter.com/insightssuccess Follow us on : www.facebook.com/insightssuccess/ We are also available on Copyright © 2024 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission from Insights Success Media and Technology Pvt. Ltd. Reprint rights remain solely with Insights Success. Printed and Published by Insights Success Media and Technology Pvt. Ltd. RNI NUMBER: MAHENG/2018/75953

COVER An Inspira?onal Leader – Anshuman Agarwal, CEO, Biotech Services Benchmarking Excellence with Biotech Services ‘ ‘ ‘ ‘ I have always been intrigued by the convergence of technology, crea?vity, and human interac?on, indica?ng an interest in innova?ve approaches to business and how technology can enhance human experiences.

Inspiring Business Personalities to Watch in 2024 W leader who possesses a broader range of skills, including scientific acumen, strategic ideas, resourcefulness and resilience, adaptability and agility, and compassion to build a dream team. ‘ Hallmarks of Brilliance hile an inspirational personality and a clear vision are important leadership qualities, the success of a biotech company hinges on a ‘ complex technical challenges, and inspire confidence within his scientific team. Yet, being a grounded captain, he says there is a guiding philosophy behind Biotech Services' success. “One of the major guiding philosophies we adopted from the beginning has been a customer-centric approach. We firmly believe in investing our time in understanding and fulfilling the needs of our customers,” says Anhsuman. By building strong relationships, listening to feedback, and tailoring solutions to meet clients’ evolving requirements, Anshuman and his team have been able to tailor products, services, and experiences to meet individual customers' specific needs and preferences whenever possible. “This approach has immensely contributed to the growth of our company,” he adds. “I would also like to point out that the role of our team in the company's success has been indispensable, serving as the cornerstone of organizational performance, innovation, and growth.” The biotech landscape is constantly evolving. Great leaders are adaptable and able to adjust strategies and approaches based on new discoveries, market changes, and regulatory developments. Currently positioned as one of the best transformational companies, Biotech Services USP, according to Anshuman, is their customer-centric approach. “Customer-centricity is our winning formula. A genuine customer-centric approach isn't just a belief; it's a strategic advantage that sets us apart from the competition,” he says. Possessing all these qualities, Anshuman Agarwal, the dynamic CEO of Biotech Services, has established himself as a pivotal figure in India’s wastewater treatment sector. Under his visionary leadership, Biotech Services has grown into a leading provider of Effective Microbes, Wastewater treatment products especially Septic Tank treatment for which they are awarded ‘Aqua Excellence Award,’ for their catering to a vast network of hospitals, industries, residences and hotels nationwide. One of the major guiding philosophies we adopted at Biotech Services from the beginning has been a customer-centric approach. ‘ ‘ Anshuman’s strategic acumen and commitment to excellence have driven the company to introduce advanced and cost effective solutions for wastewater treatment systems and cutting edge cost effective technologies, positioning Biotech Services at the forefront of wastewater innovation. Anshuman's saga from a modest beginning in 2001 to steering a company with over 250 professionals is a testament to his entrepreneurial spirit and dedication. His ability to navigate challenges and foster a collaborative environment has been key to the company's remarkable growth and success. The Intrigued Inception Anshuman began with a deep passion for business—an amalgamation of curiosity, ambition, and a relentless drive for achievement. He has always been intrigued by the convergence of technology, creativity, and human interac- tion, indicating an interest in innovative approaches to business and the ways technology can enhance human experiences. He was motivated by the opportunity to positively impact society by solving complex problems, improving efficiency, and enhancing people's lives through innovation. “The potential to make a meaningful impact on a large scale was incredibly inspiring to me,” he says. Biotech is driven by cutting-edge science. Anshuman is a strong leader who understands the scientific principles behind his company's research and development efforts. This allows him to make informed decisions, navigate

Today's consumers have more choices than ever before. They prioritize businesses that understand their needs and deliver exceptional experiences. Customer centricity fosters loyalty. When you prioritize customer satisfaction, you create advocates who spread the word about your brand and keep coming back for more. Anshuman actively encourages creativity, experimentation, and embracing new ideas and approaches. They have also integrated sustainability principles and ethical considerations into developing and deploying digital technologies. “We have installed an innovation hub or centre of excellence dedicated to exploring emerging technologies, experimenting with new ideas, and fostering a culture of innovation.” As a firm believer in leading by example, he aims to inspire his team and facilitate collaboration to achieve common goals. Inspiring the team with a compelling vision for the future and instilling a sense of purpose that motivates them to work towards shared objectives is immensely important to Anshuman. He adds, “We also prioritize team members' well-being and work-life balance. Supporting their personal needs and commitments and encouraging a healthy balance between work and life outside of the office is integral to our leadership approach.” Focusing on customer needs helps you stand out in today's competitive landscape. It demonstrates a genuine commitment to creating value for your customers, not just maximizing profits. “Thus, our customer-centric approach encourages us to constantly listen and adapt. This leads to innovation in our product development, service delivery, and overall customer experience,” states Anshuman. Further, they invest heavily in research and development to explore emerging technologies and identify opportunities for innovation. “Our R&D teams collaborate with industry experts and academic partners to stay at the forefront of technological advancements.” Biotech Services has achieved remarkable success. Before highlighting a transformative project, Anshuman says, “Promoting microbial culture for wastewater treatment systems is a commendable initiative and a testament to our company's commitment to excellence and sustainability.” Moreover, he believes that resilience is essential for leaders and team members, particularly in dynamic and challenging environments. Maintaining a positive attitude and outlook, even in the face of adversity, is crucial to resilience. “As leaders, we can foster a culture of optimism and hope by acknowledging challenges while emphasizing opportunities for growth and learning.” Dimensions of a Stirring Leadership Biotech thrives on collaboration between scientists, engineers, and business minds. A successful leader fosters a culture of teamwork, attracts top talent, and empowers their team to innovate and achieve their full potential. That is why Anshuman’s inspirational leadership is believed to be the reason behind Biotech Services’ success. Anshuman highlights his approach: "I have always strived to articulate a clear vision for the organization and effectively communicate the team's objectives, priorities, and performance expectations.” Microbial culture is a versatile and invaluable resource with far-reaching benefits to society. It encompasses healthcare, agriculture, food production, environmental protection, industry, research, and education. Its applications continue to expand as scientists and engineers explore new ways to harness the power of microbes for humanity's benefit. Dynamics of Equilibrium The essence of future transformation lies in innovation, disruptions, and enhancing the end-user experience. In such a scenario, Anshuman says that to balance operational efficiency and customer satisfaction, they continuously review internal processes to improve efficiency without sacrificing quality. Microbial cultures play a critical role in environmental protection and remediation efforts. They are used in wastewater treatment plants to degrade organic pollutants, remove nutrients, and improve water quality before discharge into natural water bodies. Additionally, microbial bioremediation techniques are employed to clean up contaminated soil and water environments. Creating a culture of collaboration and teamwork where team members feel empowered to share ideas, opinions, and knowledge without hesitation has been a priority. For example, customer relationship management (CRM) systems have been implemented to streamline processes while providing valuable insights into customer preferences and behaviour. He adds, “We have been actively implementing experimentation, learning from failures, and adapting strategies based on evolving customer needs and market dynamics.” ‘ ‘ The Leader’s League To foster a workforce culture conducive to each team member’s personal and professional empowerment, Anshuman says they have always believed that creating a supportive and empowering work environment enables employees to grow, develop their skills, and achieve their full potential. This, in turn, can lead to higher levels of engagement, productivity, and satisfaction among employees, as well as greater success and competitiveness for the organization. ‘ ‘ Our vision is to revolu?onize environmental stewardship by integra?ng cu?ng-edge technology, fostering collabora?on, and delivering tangible impact to preserve and protect our planet. Tech-Transformed Ethos Digitalization and technological advancements are crucial aspects of the modern industrial ecosystem. Anshuman says they have adopted digital transformation across many aspects of our firm, from internal processes and operations to customer-facing interactions and products/services. “We have implemented data-driven decision-making by leveraging big data and analytics to gain actionable insights into customer behaviour, market trends, and business performance.” “We regularly adopt ongoing training and development sessions to enhance employees' skills, knowledge, and competencies.”

Offer workshops, seminars, online courses, and certification programs relevant to their roles and career aspirations. Offer opportunities for advancement, promotion, and lateral moves to enable career growth and progression. Continuous professional development and upward mobility are facilitated by providing avenues for career advancement, promotions, and lateral transitions. Ÿ Ÿ Quality is the Quality is the best business best business Plan. period. Plan. period. Ÿ “Our firm always believes in recognizing and rewarding employees for their achievements, contributions, and milestones. We firmly believe in acknowledging their exceptional performance through formal recognition programs, awards, and incentives. We always create a supportive environment where employees feel empowered to make decisions, take risks, and innovate,” he adds. “After all, our team is the cornerstone of our success.” - John Lasseter Businesses are a way for the industry to pace up its economic potential and capacity. This is where a new breed of aspiring entrepreneurs comes in. In his advice to these budding enthusiasts, Anshuman appeals, “All I would like to say is that believe in yourself and your vision, and never stop learning, experimenting, and innovating.” The startup journey is challenging, but it's also incredibly rewarding for those who are willing to embrace the journey with passion, determination, and resilience. Encountering Obstacles with Resilience The road to success in biotech is rarely smooth. Thus, leaders must possess resilience to keep the team motivated and focused through inevitable challenges. Sharing an instance, Anshuman says his team demonstrated extraordi- nary resilience and ingenuity in response to sudden malpractices adopted by unforeseen competition. “However, rather than becoming discouraged, our team saw this as an opportunity to demonstrate our resilience and ingenuity.” Triumphantly Transitioning to Tomorrow Great leaders aren't just focused on the present. They have a clear vision for the future. In biotech, this vision must consider not just scientific breakthroughs but also market trends, regulatory hurdles, and potential social impact. Excelling at all these prerequisites, Anshuman divulges Biotech Services’ vision: “In 2024, our company aim to revolutionize our sector by leveraging cutting-edge technology, fostering a culture of creativity and collaboration, and delivering unparalleled value to our customers.” He adds, “By staying true to our purpose and principles, we will realize our full potential and create a brighter future for our company.” They quickly convened a strategy session to reassess their approach and identify ways to differentiate their product in the market. Drawing on their collective expertise and creativity, they brainstormed innovative features, marketing angles, and strategies to set themselves apart from the competition. Additionally, they leveraged their existing relationships and partnerships to secure exclusive collaborations and endorsements that would add credibility and distinction to their product. In 2024, the company envisions itself as a global leader in promoting a better environment, driving sustainability, and fostering eco-friendly practices across industries. “Despite the intense pressure and uncertainty brought on by the unexpected competition, our team remained steadfast and committed to our goals,” says Anshuman, adding that they were able to overcome the challenges posed by the unforeseen competition and emerge even stronger than before. “This experience not only showcased our team's ability to thrive in the face of adversity but also reinforced our confidence in our collective capabilities,” he says with pride. “Our vision is to revolutionize environmental stewardship by integrating cutting-edge technology, fostering collaboration, and delivering tangible impact to preserve and protect our planet,” concludes Anshuman Agarwal, who, as an influential business leader, continues to inspire through his innovative approach, making him a business personality to watch in 2024 and beyond.

‘‘ Inspiring Business Personalities to Watch in 2024 Beyond business, it’s about preserving our heritage and supporting our local artisans. ‘‘ Shruti Kothiwal Redefining Craftsmanship from Tradition to Innovation S hruti Kothiwal stands as the driving force behind Brass Globe,a world where the air echoes with the clinking sounds of metal meeting metal and crafted into exquisite shapes. In an age dominated by commerce, she found her passion in reviving the legacy of traditional handicrafts. determination that fuelled her endeavors. “I saw potential, a hidden treasure waiting to be unearthed.” Amidst the clinking sounds of metalwork and the hustle and bustle of the market, Shruti envisioned something grand. It was about creating a legacy, a brand that would stand the test of time. That vision took the form of Brass Globe, a venture that would not only be a face for Shruti and her dedicated team but, most importantly, a tribute to the skilled artisans who breathed life into their creations. With a background in MA in Sociology, she deeply understands the human impact of her products, making client health a priority. Being the determined Founder, Shruti has led her company in all aspects, from operations to marketing, elevating Brass Globe nationally and internationally. Yet, her journey wasn’t a smooth sail. Building a brand without external funding is a battle she fought with grit, proving that ‘There’s no Gain without Pain.’ “Brass Globe became more than just a business for us. It became a symbol of dedication, craftsmanship and a deep- rooted connection to our roots,” Shruti shares. The journey was far from easy. There were hurdles and challenges that tested their resolve. Yet, in the face of adversity, Shruti remained unwaveringly optimistic. Beyond the boardroom, Shruti finds solace in travel and music, showcasing a balance between the fierce entrepreneur and the free spirit. Through Brass Globe, her vision extends beyond profit margins and more into community, quality and building a happier, healthier world. In her hands, brass isn’t just metal—it’s a bridge connecting cultures and hearts. “I always knew there would be challenges,” she states with a confident smile. “But challenges are just stepping stones to success. With determination and hard work, we can overcome anything.” For Shruti, every setback was an opportunity to learn, adapt and grow. The artisans, the backbone of Brass Globe, became the driving force behind every creation. Their dedication and passion transformed raw brass into exquisite pieces of art, each telling a unique story. Through ups and downs, the team persevered, their hands crafting intricate designs that captured the essence of tradition and modernity. Let’s discover the perfect blend of heritage and innovation, embracing quality, community and a healthier lifestyle! Trailblazing through Traditions In the heart of Moradabad, the City of Brass, a remarkable journey began amidst the chaos of the Covid era. With a keen eye for the untouched aspects of the local retail business, she ventured into the world of brass products. “As we move forward, our focus remains on quality, craftsmanship and honouring the legacy of the artisans,” Shruti asserts. And so, amidst the echoes of hammering and the aroma of brass, Brass Globe continues to shine with the vision of one woman and the dedication of many, “In the beginning, Moradabad’s brass market was quite disorganized,” Shruti recalls, her eyes reflecting the 17 | www.insightssuccess.in Shruti Kothiwal | Founder June, 2024

illuminating the path for all who dare to dream in the City of Brass. Finally, it’s about affordability. “Having our own manufacturing unit lets us offer the best prices in the market,” Shruti states firmly. “Our dedication to quality, unwavering service and competitive pricing makes Brass Globe the ultimate choice for those seeking the finest in brass products.” This platform simplifies the process. Customers can easily access product details, saving time for them and the team. Basic queries are answered instantly. Plus, automation has revolutionized order placement and payment processing. Shruti emphasizes, “It’s about efficiency and convenience, both for our customers and us. It’s a win-win situation.” For Shruti, effective communication is key. A friendly, open environment is vital. People thrive when they’re comfortable communicating freely. That’s the essence of successful team building. Recalling the events in her life during the pandemic around the same time Brass Globe was born, “COVID-19 disrupted my plans; I had to pause my PhD preparations and return to my hometown,” Shruti reflects. But from adversity emerged opportunity. She began working with her father, eventually establishing BrassGlobe. In her company, these principles blend seamlessly, creating not just a team but a cohesive family working towards a shared dream. This unity, understanding and shared vision are the pillars of the remarkable team that propels Brass Globe toward excellence. Innovate, Disrupt, Delight! Brass Tacks and Beyond Understanding the customer is paramount for Shruti. “To ensure satisfaction, knowing our ideal customers inside out is key,” she emphasizes. “Our market segmentation revolves around demographics and needs. Our clientele mainly aged 30-45, values health benefits and quality. They’re willing to invest for that assurance.” Being a small team the major problem she faces is backup, if someone is on leave it directly affects the business. That’s the major issue being faced right now. Shruti notes. “It’s a challenge we face. Surprisingly, Covid-19 turned out to be a turning point, propelling her venture forward. It’s proof that from challenges, new beginnings can emerge, reshaping paths in unexpected, positive ways. Skills, Growth and Empowerment Shruti understands what her team needs to thrive. “In any workplace, it comes down to three crucial elements: fair compensation, recognition and a conducive work environment,” she affirms. “I make sure these aspects are well taken care of in my company.” Sometimes, inventory issues add to the complexity. But amidst these challenges, we’re growing. We’re actively addressing these obstacles, ensuring our progress isn’t hindered. It’s about adaptability and perseverance, qualities essential in the journey of growth.” Mastering the Metal But for Shruti, customer care doesn’t end at a sale. “Post- purchase assistance is vital,” she states. “I’m here for them even after the sale, resolving their queries promptly.” This ongoing support creates a strong bond that they stay connected and satisfied with Brass Globe. It’s not just a transaction but a relationship built on trust and care. Shruti’s approach to her team is nothing short of familial. “I see my team as my extended family,” she emphasizes. Their dedication is a personal commitment to the vision. They’re partners, deeply attached to the company. Her flat hierarchy eases communication. This structure simplifies the ability to handle these needs and that’s an advantage. “We’re all in this together,” she says. Moulding Metal, Shaping Futures This connection translates into a vibrant work culture. Recognizing and nurturing their unique talents creates a positive atmosphere; Shruti explains, “When everyone excels individually, the collective strength of the team skyrockets. It’s about unlocking each person’s potential.” “In the future, I envision BrassGlobe becoming a leading brand, offering top-quality brass, Kansa and copper kitchenware and home décor items,” Shruti shares, her vision shining brightly. From Brass to Brilliance The work environment is equally vital. It’s universal—the environment decides if employees stay or leave. For startups, vacancies can be a major setback, consuming time and resources. Early-stage hiring, especially when looking for passion over experience, can be challenging. So, right now this is the motive Shruti is driving into, to make Brass Globe an Indian leading company in its niche. The guiding philosophy that has propelled the organization’s success till now is the optimism that she carries within herself. Their products blend authenticity, affordability and aesthetics. They add a touch of tradition and promote a healthy lifestyle. What’s more, they’re an investment—their resale value adds to their appeal. Shruti’s approach goes beyond professional development. “I encourage dreams and personal growth,” she explains. “I see my team as an extension of my family and help them build their skills and personalities.” Shruti shares, “The relationship I maintain with my team and the customers is what it makes them bond with me.” Her teammates work as if that is their own company, and this is what helps Brass Globe to deliver the perfect orders. “In her Moradabad-based enterprise, there are no other women in this line of work,” Shruti notes. Yet, it’s the local artisans who work on my products that set them a step ahead of the rest. Beyond business, it’s about preserving our heritage and supporting our local artisans. It’s about enriching lives and connecting with our roots, all while ensuring quality and affordability for the customers. Tempered in Tradition, Forged in Tomorrow “At Brass Globe, our unique selling points are clear,” Shruti emphasizes, her confidence evident. “We focus on quality, service and price, ensuring our customers get unparalleled value.” The invaluable contribution of these skilled artisans forms the cornerstone of her company’s future success. “Their craftsmanship is our secret weapon, propelling us towards becoming a leading name in the industry,” Shruti affirms. Quality takes center stage. “Brass is an investment, much like gold. People choose us for the real deal, a top-notch quality that elevates not just their kitchen but their lifestyle.” The Brass-roots of Our Digital Journey Service is where the bond strengthens. The commitment doesn’t end with a sale. Shruti personally handles customer queries even after a month, fostering a strong connection that goes beyond transactions. “In the beginning, I ventured onto YouTube, then expanded to other platforms. Now, we’ve streamlined our services through our website,” Shruti explains, her enthusiasm apparent. 19 | www.insightssuccess.in June, 2024 June, 2024

Best Business Books That Will Help Your Business Grow R eading is a great way to gain new insights, learn from others' experiences, and improve your skills and knowledge. For business owners and entrepreneurs, there are many great books out there that can provide valuable guidance and inspiration. Here are some of the best business books that can help your business grow: "The Lean Startup" by Eric Ries starts the concept of a lean startup, which is focused on creating a product or service quickly and efficiently and then testing and iterating based on customer feedback. By applying the fundamentals of the lean startup, businesses can minimize waste and maximize value, leading to faster growth and greater success. "Good to Great" by Jim Collins explores what it takes for a good company to become a great one, based on extensive research and analysis of successful businesses. By identifying the key characteristics and practices that distinguish great companies from their peers, businesses can learn how to improve their performance and achieve lasting success. "The Seven Habits of Highly Effective People" by Stephen Covey offers a framework for personal and professional effectiveness, with seven key habits that can help individuals and organizations achieve their goals. By focusing on principles such as proactive behavior, personal responsibility, and continuous improvement, businesses can cultivate a culture of success and growth. 20 | www.insightssuccess.in June, 2024 21 | www.insightssuccess.in June, 2024

"The Innovator's Dilemma" by Clayton Christensen explains why successful companies can often struggle to innovate and offers insights into how businesses can avoid this trap and stay ahead of the curve. By understanding the challenges of disruptive innovation and adopting a proactive approach to change, businesses can stay relevant and grow over time. the principles of systems and processes. By adopting Gerber's approach to systematizing and automating key aspects of their business, entrepreneurs can free up time and resources to focus. Subscribe Today Comprehensive Facets Stay in touch. There are many great business books out there that can provide valuable insights and guidance for entrepreneurs and business owners. By reading these books and applying the lessons learned, businesses can improve their performance, cultivate a culture of success, and achieve lasting growth and sustainability. "The Hard Thing About Hard Things" by Ben Horowitz provides candid and practical advice for entrepreneurs and business leaders facing tough decisions and challenges based on the author's own experiences building and running successful companies. By learning from Horowitz's hard- won lessons, businesses can navigate the ups and downs of entrepreneurship and emerge stronger and more successful. Subscribe to Insightssuccess Get Insightssuccess Magazine in print, & digital on www.insightssuccess.in Whether you're just starting out or glancing to scale your business to new horizons, these books can provide the knowledge and inspiration you need to succeed. So, pick up a book, start exploring, and see how it can transform your business! "Built to Last" by Jim Collins and Jerry Porras examines what makes some companies enduringly successful and offers insights into the key characteristics and practices that contribute to their longevity. By studying the habits and strategies of successful companies, businesses can learn how to build a strong foundation for growth and sustainability. www.insightssuccess.in "Zero to One" by Peter Thiel provides a contrarian perspective on entrepreneurship and innovation, arguing that true innovation requires creating something truly new and different, rather than simply improving upon existing ideas. By embracing Thiel's philosophy of radical innovation, businesses can break through barriers and achieve exponential growth. "The Power of Habit" by Charles Duhigg understands the logic behind habits and how they can be changed and offers insights into how individuals and organizations can harness the power of habits to achieve their goals. By understanding the mechanics of habit formation and adopting new habits that support growth and success, businesses can achieve their full potential. Cheque should be drawn in favour of : "Thinking, Fast and Slow" by Daniel Kahneman searches the ways in which our minds process information and make decisions and offers insights into how we can become more aware of our cognitive biases and make better choices. By developing a more nuanced and thoughtful approach to decision-making, businesses can avoid costly mistakes and make smarter strategic choices. INSIGHTS SUCCESS MEDIA AND TECH PVT. LTD. CORPORATE OFFICE Insights Success Media and Technology Pvt. Ltd. Survey No.133/134, Brand Square, Office No. 512, Kunjir Chowk, Pimple Saudagar, Pune, Maharashtra 411027. Phone - India: 020- 7410079881/ 82/ 83/ 84/ 85 USA: 302-319-9947 Email: info@insightssuccess.in For Subscription : www.insightssuccess.in Act as if what you do makes a difference. "The E-Myth Revisited" by Michael E. Gerber provides guidance for entrepreneurs and small business owners on how to build a scalable and successful business based on 22 | www.insightssuccess.in June, 2024

Inspiring Business Personalities to Watch in 2024 T hough a business depends upon its people forming a company, its success, progress, and constant forward momentum solely depend upon the visionary leadership it gets. The kind of headship and governance provided to his team by Sudheer NG, Manag- ing Director of Conway Supply Chain Solutions Private Limited, https://www.conwayscs.com/ fundamental belief in the efficacy of an asset-based business model, where we could exercise greater control over the entire logistics, ensuring efficiency and reliability.” Sudheer N Gopalakrishna What truly motivated Sudheer to step into this dynamic ecosystem was a combination of factors. Firstly, an asset- based business model's inherent appeal aligns with his strategic vision of building a robust and self-sustaining enterprise. Secondly, the logistics industry fascinated him with its constant evolution, challenges, and opportunities. The prospect of playing a pivotal role in enhancing the efficiency of the last-mile delivery process further fuelled his motivation. . Established in 2010 with only one vehicle and humble beginnings, Conway SCS has become a prominent player in multimodal logistics services. To meet the ever-increasing demands of its customers, the company has expanded its offerings. Fostering Conway Supply Chain Solutions and Multimodal Logistics Services ‘‘‘‘ Today, Conway SCS is recognized as a leader among logistics service providers in the country. Driven by a commitment to customer satisfaction, the company prioritizes effective ground-level operations. “The challenges encountered along the way have only strengthened my resolve, and I am excited about the continuous evolution and growth that the dynamic ecosystem of this industry offers,” says Sudheer, whose leadership approach is rooted in a vision that transcends the immediate objectives of the organization, extending into fostering a collaborative and innovative work culture. He says, “I firmly believe that a leader's role goes beyond managing day-to-day operations; it involves inspiring a shared vision, nurturing talent, and creating an environment where individuals can thrive and contribute their best.” Conway SCS offers end-to-end logistics tailored for specific markets, providing solutions to large-scale enterprises. Sudheer shares, “Our delivery services are hybrid and customizable to meet your unique needs, with a vast network of well-trained bike and fleet delivery executives for last-mile delivery.” I firmly believe that a leader's role goes beyond managing day-to-day operations; it involves inspiring a shared vision, nurturing talent, and creating an environment where individuals can thrive and contribute their best. A Journey Rooted in Learning The Resolute Leadership Sudheer Gopalakrishna began shortly after college when he ventured into the dynamic world of event management. The initial foray into the event management business exposed him to the fast-paced nature of the industry and honed his skills in organization, coordination, and strategic planning. One of the key pillars of Sudheer’s leadership style is the emphasis on communication and transparency. He believes in fostering an open dialogue where team members feel heard and valued. “This not only promotes a sense of ownership but also encourages the free flow of ideas, enabling us to tap into the collective intelligence of the team.” He mentions that regular communication channels, whether through team meetings, town halls, or one-on-one discussions, are essential in keeping everyone aligned with their common goals. As he delved deeper into the business landscape, he recognized the potential and growing demand for efficient logistics solutions. This realization led him to explore opportunities beyond event management. Subsequently, Sudheer made a strategic move by venturing into the international and domestic courier and cargo services franchisee. “This phase of my journey not only broadened my understanding of the logistics sector but also exposed me to the intricacies of managing a business within a global context,” he adds. Another core aspect of his leadership philosophy is empowerment. He states, “I firmly believe in providing team members with the autonomy to make decisions and take ownership of their projects.” This empowerment instils a sense of responsibility and fuels creativity and innovation. “I trust in the expertise of my team members and encourage them to explore new solutions, take calculated risks, and learn from both successes and setbacks.” Driven by a penchant for innovation and a desire to contribute meaningfully to the logistics ecosystem, Sudheer decided to expand his ventures further. The evolution from courier and cargo services to establishing a last-mile delivery system with their fleet was a pivotal moment in his entrepreneurial journey. “This transition was guided by a 25 | www.insightssuccess.in Team building, in Sudheer’s view, is not just about assembling a group of talented individuals but about Sudheer N Gopalakrishna, Managing Director June, 2024 June, 2024

creating a cohesive unit with a shared vision. To achieve this, he places great importance on fostering a positive and inclusive work environment. Recognizing and celebrating diversity in thought, background, and skill sets is crucial in building a dynamic and resilient team. Team-building activities, mentorship programs, and collaborative projects are integral components of this strategy. By incorporating this dual approach, they ensure a robust and resilient operational framework that can adapt to the nuances of real-world challenges. services, covering the entire spectrum from first-mile pick- up to reverse logistics, and including warehousing to 3PL services – all seamlessly integrated under one roof. customer experience. Our philosophy has always been centred around understanding and resolving our customers' challenges, ensuring that our services meet and exceed their expectations.” In Conway’s context, ground-level operations extend beyond mere logistics and delivery. The team encompasses our services' intricate details, ranging from vehicle mainte- nance to workforce management. Sudheer adds, “By closely monitoring these aspects, we mitigate risks and optimize our operations for peak performance. This hands-on approach sets us apart, reflecting our commitment to going beyond the conventional reliance on technology and incorporating the human element for a comprehensive operational strategy.” Sudheer adds, “One of our key strategic initiatives involves an increased deployment of electric vehicles (EVs) in our operations. We are committed to contributing to a net-zero future by prioritising sustainable and eco-friendly practices.” Solving Customers’ Problems In this pursuit, Conway introduced diverse delivery models, offering a range of innovative approaches to last-mile, middle-mile delivery, and first-mile pick-up services. This adaptability and willingness to explore different avenues have been instrumental in shaping the firm’s success. “By focusing on the nuances of our customer's needs, we created a comprehensive suite of services that addressed the multifaceted challenges of the e-commerce industry,” says Sudheer, adding that their guiding philosophy has been to foster customer satisfaction at every touchpoint. As a result of their commitment to excellence, clients recognized the value team Conway brought to their operations. “Their positive experiences with our services not only solidified our reputation in the industry but also prompted requests for our expansion into other cities. The fact that our clients actively sought our services as they expanded their businesses is a testament to the trust we built and the efficacy of our logistics solutions.” In terms of motivation, Sudheer strives to align individual aspirations with the organisation's broader goals. This involves understanding each team member's unique strengths and ambitions and creating pathways for their professional growth within the company. Recognizing and acknowledging individual contributions is essential in maintaining high morale and fostering a sense of belonging. In addition to the shift towards sustainable logistics, Conway is working towards launching a single platform for multiple supply chain services. This platform represents a significant leap forward regarding efficiency and customer experience. “We believe that by centralizing various services within the supply chain on a single, integrated platform, we can streamline processes, enhance transparency, and effectively address pain points that our customers may encounter,” says Sudheer before concluding that as they aspire to become a leader in the supply chain industry, their vision goes beyond mere business growth. “Our commitment to excellence, sustainability, and customer- centric solutions will continue to guide us as we navigate the challenges and opportunities.” A Streamlined SCM Additionally, his adaptive leadership approach recognises that leadership is not a one-size-fits-all concept. “I encourage continuous learning and growth for myself and my team,” he says. This involves staying informed about industry trends, seeking feedback, and investing in professional development opportunities for the team. Additionally, they differentiate themselves by consistently expanding their service offerings to cater to the evolving needs of our customers. Recognizing the importance of being a one-stop solution for their clients, they strategically add related services over time. “This approach ensures that our customers have access to a comprehensive suite of services under one roof. Managing multiple services through a single vendor streamlines the process for our clients, offering them the convenience of dealing with a single point of contact for their diverse needs,” says Sudheer. The Success Trajectory Today, Conway has emerged as India's leading SCM solutions provider. Sharing the guiding philosophy that has propelled his organization's success, Sudheer says the trajectory that led to their success is a testament to their strategic approach, particularly during the transformative period of e-commerce growth from 2015 to 2020 before the COVID-19 pandemic. “A cornerstone of our success lies in our proactive engagement with the intricacies of last mile, middle mile delivery, and first-mile pick-up services, marked by a continuous process of trial and error.” In essence, their success, according to Sudheer, is rooted in a commitment to innovation, a willingness to learn from successes and failures and a focus on meeting the evolving needs of the e-commerce landscape. They remain dedicated to these principles, ensuring their guiding philosophy drives excellence and customer satisfaction in their operations. The simplicity and efficiency of handling one vendor for multiple services resonate well with Conway’s clients, especially in an industry where coordination and streamlined processes are paramount. This enhances the convenience for its clients and fosters a deeper, more collaborative relationship. In the dynamic and ever-evolving industrial landscape, Conway stands out through a combination of strategic focus and a commitment to delivering exceptional value to its clients. One of its core unique selling propositions (USPs) lies in Sudheer and his team’s unwavering emphasis on ground-level operations, recognizing this as the linchpin in business success. During the e-commerce boom, they recognized the pivotal role that effective logistics plays in the success of online businesses. In response to this realization, under Sudheer’s adept leadership, team Conway undertook a series of trial and error methods, experimenting with various models to optimize the critical aspects of our delivery services. While some models encountered challenges and experienced setbacks, others proved groundbreaking successes. Sudheer insists that due to their strategic focus on ground- level operations, the integration of technology and manual monitoring, and the expansion of their service portfolio, they have positioned themselves as one of the best companies in their sector. “Our ability to navigate the complexities of the industrial landscape with a holistic and adaptable approach has been instrumental in our success. We remain dedicated to these principles as we continue to evolve and excel in the ever-changing business environment,” says Sudheer. A Proactive Approach Sudheer says, “While technology undoubtedly plays a crucial role in the efficiency of our operations, we believe in the symbiotic relationship between technology and manual monitoring. Our commitment to hands-on, manual monitoring is integral to enhancing the efficiency of ground-level operations.” This approach allows them to proactively address vehicle breakdowns, workforce issues, absenteeism, and location-specific challenges. The success of these models can be attributed to our commitment to addressing their customers' most pressing pain points in the e-commerce delivery ecosystem. Sudheer informs, “We meticulously designed solutions that not only streamlined the delivery process but also tackled broader issues such as pilferage, time management, and overall 26 | www.insightssuccess.in Future in Excellence Looking to the future, he adds that they aim to be recognized for providing comprehensive end-to-end supply chain 27 | www.insightssuccess.in June, 2024 June, 2024

Success is the progressive realization of a worthy goal or ideal. - Earl Nightingale

Emerging Trends and Best Practices E x p l o r i n g E x p l o r i n g The Future of Business Leadership T he landscape of business leadership is constantly evolving, and as we look to the future, it is essential to examine the emerging trends and dynamics that will shape the way leaders navigate their organizations. The future of business leadership holds both exciting possibilities and unique challenges, requiring leaders to adapt and embrace new approaches. In this article, we will delve deeper into key areas that will define the future of business leadership and explore strategies for success in an ever-changing world. leverage these technologies to drive efficiency, enhance customer experiences, and uncover new business opportunities. Effective leaders will have a deep understanding of technology trends, stay informed about disruptive innovations, and proactively adapt their strategies to stay ahead of the curve. Navigating Disruptive Market Forces: The future of business leadership will be characterized by intense market disruptions and rapid changes in consumer behavior. Leaders must be agile and proactive, capable of identifying emerging trends and shifts in the competitive landscape. The ability to anticipate market changes and act swiftly will be crucial for staying relevant and maintaining a competitive edge. Future leaders will need to foster a culture of continuous learning and encourage their teams to embrace change, take calculated risks, and think outside the box. Embracing Digital Transformation: In the coming years, digital transformation will continue to revolutionize industries across the globe. Business leaders must recognize the potential of emerging technologies such as artificial intelligence, blockchain, and the Internet of Things. They need to foster a culture of innovation and digital literacy within their organizations, enabling them to 31 | www.insightssuccess.in 30 | www.insightssuccess.in June, 2024 June, 2024

Cultivating Emotional Intelligence: Embrace technology: Business leaders of the future will need to have a deep understanding of emerging technologies and their potential impact on business. Technologies like artificial intelligence, blockchain, and automation will transform industries, and leaders who can leverage these technologies effectively will have a competitive advantage. You don't learn to walk by following rules. You learn by doing, and by falling over. In an era of automation and digital connectivity, leaders will need to place an increased emphasis on emotional intelligence. Understanding and effectively managing emotions, both their own and those of their teams, will be essential for building strong relationships, fostering collaboration, and inspiring employee engagement. Leaders who can empathize, communicate effectively, and motivate their teams will be better equipped to navigate complex challenges and drive organizational success. Richard Branson Foster a culture of innovation: In a rapidly changing business landscape, innovation will be critical for success. Future leaders should create a culture that encourages creativity, risk-taking, and continuous learning. They should promote collaboration and empower employees to contribute ideas and experiment with new approaches. Global Mindset and Cultural Intelligence: The future of business leadership will be marked by increasing globalization and interconnectedness. Leaders must possess a global mindset, which involves understanding diverse cultures, markets, and global trends. Cultural intelligence will play a vital role in building relationships with international partners, managing diverse teams, and expanding into new markets. Leaders who demonstrate cultural sensitivity, adaptability, and the ability to bridge cultural gaps will be well-positioned to lead multinational organizations and navigate the complexities of a globalized world. Develop digital literacy: As businesses become increasingly digitized, leaders must develop a strong digital skill set. This includes understanding data analytics, digital marketing, cybersecurity, and the use of digital tools for communication and collaboration. Digital literacy will be essential for making informed decisions and driving digital transformation. Emphasize sustainability: With growing environmental concerns, businesses are expected to prioritize sustainability. Future leaders should incorporate sustainability practices into their business strategies, such as reducing carbon footprint, implementing renewable energy sources, and promoting ethical and socially responsible practices. This not only benefits the planet but also improves brand reputation and attracts conscious consumers. Purpose-driven Leadership: In the future, successful leaders will be those who can inspire and unite their teams around a shared purpose. Millennial and Gen Z employees, in particular, seek meaning and purpose in their work. Leaders who can articulate a compelling vision, align it with the organization's values, and foster a sense of purpose among employees will attract and retain top talent. Purpose-driven leaders prioritize social responsibility, sustainability, and ethical practices, ensuring that their organizations make a positive impact on society while achieving business goals. Cultivate diversity and inclusion: The future of business leadership will involve fostering diverse and inclusive work environments. Leaders should value diversity in terms of gender, race, ethnicity, age, and background, as diverse teams bring different perspectives and ideas. Inclusive leadership involves creating a safe and supportive environment where everyone feels valued and empowered to contribute. Embracing Future The future of business leadership will require a combination of adaptability, technological acumen, emotional intelligence, cultural awareness, and a strong sense of purpose. Leaders who embrace these qualities and strategies will be well-prepared to navigate the challenges and seize the opportunities that lie ahead. By fostering innovation, cultivating strong relationships, and leading with integrity, the business leaders of the future will drive their organizations towards sustainable success in a rapidly changing world. 32 | www.insightssuccess.in June, 2024

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Inspiring Business Personalities to Watch in 2024

Inspiring Business Personalities to Watch in 2024

Presentation Transcript

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