1 / 6

e-Care

e-Care. Teodor Blidarus. Orizontale software. Platforma e-Care. Conectare la sistem back-office Publicare automata a oricarei informatii din back-office pentru clienti si furnizori intr-un portal Personalizare aspect portal (corporate image)

inga-kirby
Download Presentation

e-Care

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. e-Care Teodor Blidarus

  2. Orizontale software

  3. Platforma e-Care Conectare la sistem back-office Publicare automata a oricarei informatii din back-office pentru clienti si furnizori intr-un portal Personalizare aspect portal (corporate image) Integrare prin schimb de date cu sistemele partenerilor Preluare informatii de la clienti si furnizori si actualizare in back-office Notificari clienti si furnizori asupra evenimentelor inregistrate in back-office Plati online Segmentarea clientilor pe criterii de marketing si publicarea de informatii relevante pentru segmentul respectiv

  4. Studiu de caz Integrare e-Care si Charisma Financial Services Clientii firmelor de leasing pot vizualiza situatia contractelor, plati, etc. Clientii pot tipari facturile on-line sau le pot primi pe e-mail Clientii pot tipari orice document on-line daca sunt respectate conditii de business

  5. Studiu de caz • Avantaje • Reduce costurile de call center • Rezolva problema pierderii facturilor sau a neajungerii la timp • Reduce timpul de plata al clientilor • Eficientizeaza costurile de marketing • Imagine noua – inovatie, abordare profesionista, contact personalizat

  6. Intrebari?

More Related