Best Software Development Company | Salesforce Consulting Services in Singapore

1. InfoDrive Solutions Driven by Technology

2. InfoDrive Solutions is a Software Development and Digital Transformation Solutions company founded in 2013. Our expertise lies in providing cutting edge IT Development, Digital Transformation, Salesforce Consulting Services & Outsourcing Engineering Services. Specialized in IT initiatives within Web Development, Mobility Solutions, Customer Relationship Management solutions (Salesforce) and Business Intelligence solutions, Consulting (Onsite/Offshore). About US Team with the vision to stay focused on what needs to be accomplished to achieve our Goals and to be Numero Uno in whatever we do. Team who possess a core fundamentals to put quality before quantity. A dedicated team with a mission to deliver higher possible standards. 2 Copyright 2022 Infodrive Solutions Pte Ltd.

3. Maria Aileen Head of Finance Pradeep Chand Group CEO Kapil Gairola CEO-Malaysia Sudhir Budakoti CEO-India Our Core Champions Devraj Singh Shashank Jain VP-Sales Bharani Kumar CTO Practise Head-Application Development 3 Copyright 2022 Infodrive Solutions Pte Ltd.

4. VALUE DRIVEN PRICING INHOUSE EXPERTS TAILORED SERVICE We document the value that our service needs to bring you and define its specific qualitative characteristics along with the competitive price options. Our certified technical and management champions operate out from Singapore, Malaysia and India. Individualized scope, Complex business requirement or calculations with customer- specific delivery and team composition Why US! “Our nimble approach allow us to take cumulative steps and drive more value while we focus on Technology Consulting Services ”. 4 Copyright 2022 Infodrive Solutions Pte Ltd.

5. Specialized Salesforce Consulting Salesforce Sales Cloud Salesforce Marketing Cloud Transform your marketing strategy with InfoDrive Solutions’ Salesforce Marketing Cloud: • Strategy and planning • Customization and optimization • Reporting and analytics • Ongoing support and maintenance Transform your sales process with Salesforce Sales Cloud services: • Assessing your business needs and goals • Setting up your Salesforce account • Data migration and integration • Training and support • Salesforce Implementation. Salesforce customization (APEX, VisualForce, LWC) Salesforce Support, Upgrade and Enhancement • • Our Services Salesforce Einstein Analytics Salesforce Lightning Salesforce Service Cloud Make your processes and apps more customized, effective, and faster with Salesforce Lightning Solutions: • Increase Sales At Lightning Speed • Create Apps Faster • Do Better With AppExchange • Quick Access To Productivity Tools Salesforce Einstein offers endless possibilities to deliver the best customer experience: • Boost Productivity • Analyse Past Experiences • Scale Customer Experiences • Better Recommendations Implementing Salesforce Service Cloud can bring benefits to your organization, including: • Improved customer satisfaction • Enhanced productivity • Increased visibility and accountability • Greater scalability Employee base of 130+ professionals with presence in Singapore, Malaysia & India.to support right shore strategy and global rollouts. 5 Copyright 2022 Infodrive Solutions Pte Ltd.

6. IT Solutions for Start-up Mobile Apps Blockchain Technology Design • Custom dApps, Smart Contracts • Crypto Asset Exchange • Token Development • Wallet, Apps and Token Issuance • NFT Development Governance Design Business Value Design • Industry specific solutions We analyze your start-up model in entirely, consult and offer the right technology solutions: • Faster product launch • Lower cost • Mitigate risk • Expert advisors Ideation, Design and Implementation and support (Android and iOS) HTML, CSS, and JavaScript for front-end development Python, Ruby, and Java for back-end development • • Our Services • • • • Employee base of 130+ professionals with presence in Singapore, Malaysia & India.to support right shore strategy and global rollouts. 6 Copyright 2022 Infodrive Solutions Pte Ltd.

7. DevOps Cloud Services Managed Support Custom Application Managed Services across product set. Application support and maintenance. Offerings (at a high level) in the following areas: • Infrastructure Management • Integration & Deployments • Configuration Management • Monitoring & Metrics, Collaboration Cloud Strategy – Assessment and Roadmap Cloud Architecture & Migration Managed Services & Professional Services • • Ideation, Design, Implementation and support • Our Services • • • Some of Our Technology Expertise supporting above services includes : 7 Copyright 2022 Infodrive Solutions Pte Ltd.

8. Our technology search & staffing Our technology search & staffing services services IT MANAGED SERVICES PERMANENT PLACEMENT Deploy teams for your large-scale projects regionally, nationally and globally. Projects include: Application, Outsourcing and Testing  Providing resources after screening for your long term goals & objectives Ideal when you require ongoing experience without shorter turnover    1 3 5 2 4 PROJECT CONSULTANTS BOT MODEL CONTRACT-TO-HIRE & FULL TIME CONSULTANT Over 50,000 consultants with 5+ years of real-world technology experience in our database Consultants are evaluated and skills tested before we present them to you.  If IT is new your key business ,we help built your IT Infrastructure & Team Combines our staffing expertise tools, methodology and program management  Access to passive technology candidates Our Company-In recruitment process can help accelerate your hiring timeline     8 Copyright 2019 Infodrive Solutions Pte Ltd.

9. Consulting Approach 9 Copyright 2022 Infodrive Solutions Pte Ltd.

10. Services Methodologies Coordinate with Product / Technology / Business and ensure timely delivery of Project completion. Liaise with third party vendors to ensure UATs are executed successfully on schedule Design and create Test Scenarios and Test Cases based on FSD. Attend daily defect calls to discuss and clarify Bugs / Queries in JIRA Support LV with Ops users and all stakeholders of the project. ▪ ▪ ▪ ▪ ▪ Based on the project requirement our project managers select the most suitable project management methodologies •

11. Case Studies

12. (POEMS Android app- Phillip Futures (Singapore & Malaysia) Project description: Build a multi-asset, multi-market mobile trading platform POEMS. POEMS Mobile 2.0’s intuitive features simplify trading like never before to achieve the following objectives: •Multi-Asset, Multi-Market- Allows to trade Equities, CFD, Unit Trusts, Futures and FX from 9 global exchanges anytime, anywhere. •Simple and Modern-Made your trading experience easy with new intuitive design and seamless navigation •Seamless Integration with POEMS Web 2.0-Your watchlists, alerts, charts and order status will automatically synchronize with POEMS Mobile 2.0 #1 Technology Used: Java, android studio, .NET framework 4.5, C#.net, MSSQL server, MVC model ,COM-Interop, Rest API, e2e -ncipher, Weblogic, Visual C++ , rabbit MQ, FIX Protocol for order routing 12 Copyright 2022 Infodrive Solutions Pte Ltd.

13. (Leading Healthcare Organizations) Project description: The trouble of identifying patients: Information blocking/Hiding: Health Care: Lack of innovation in overall operations within health Care industry operates. The fact that most hospitals still use papers and files to do their records go to show that they lag far behind but above all is interoperability. Challenges: One still carry physical medical records when they change the country, change doctors. Interoperability is a huge problem in the healthcare industry. Two major areas when it comes to ineffective interoperability? My patient my property, despite being deemed an illegal practice, information blocking has been a problem in the healthcare industry. Doctors, Corporate Hospitals imposed an unreasonable constraint on the exchange of patient data or electronic health information. There is still no universally recognized patient identifier. The unique patient identifier will be able to easily solve the problem of mismatched patient EHRs (Electronic health record) which has in the past led to several errors in patient care and increased the likelihood of patient harm. #2 Opportunity: Permissioned HealthCare Blockchain: Envision a scenario where a network of health institutes doesn’t own patient data, instead each patient is known by a unique patient identity. Patient each and every record are upheld in the chain which can not be tampered and is transparent. 13 Copyright 2022 Infodrive Solutions Pte Ltd.

14. (Projects for a Semi-Government Organizations) Project description: Physical credentials can be forged easily. There is a high cost of verification. Intermediary in the verification process. User has less control over the identity data user Does not clear trail when his or her data is being shared ● A blockchain based Identity would be verified via just as easy as scanning a QR code and then user can approve and share the requested credentials. Identity Management: Identity is been a crucial element to act securely in physical and digital space, management system should be fraud proof and should able to verify the credentials without 3rd party approval. ● An ideal identity #3 ● Verifier can verify the received credentials against the data footprints stored on blockchain and verify it without any intermediary with minimal cost. ● Challenges: Most of the identity solutions currently works in silos and has a high cost of verification. most of the time we requires an intermediary in the verification process, which can add cost as well a point of failure. ● Opportunity: We tapped on the opportunity to build a solution that provides three special capabilities that enable it to provide a better foundation for identity than current systems. All data/records are recorded on the ledger via a consensus mechanism that enlists multiple parties (individual, government officials, third party) to verify that the data is correct before it is written. Second, all transactions in the ledger are immutable and digitally signed, which means the records are unchangeable and those who wrote the records are accountable for any issues. Third, the digital, immutable record can be verified with lower cost. 14 Copyright 2022 Infodrive Solutions Pte Ltd.

15. (NFT Marketplace) Project description: A blockchain based NFT marketplace provide a NFT holder a seamless experience for their trades to execute, they can execute these trade without transferring their NFT’s from their wallets like a DeFi trade. NFT Marketplace: NFT is hottest trend in the blockchain space, Owning a certain NFT is a status symbol and is being utilise in many sectors like Art, Music, Gaming, Luxury brands, Metaverse etc. A NFT marketplace also provides a on-chain data driven meaningful insights to user like floor price for a collection, the top trending nft’s based on volume etc. #4 Challenges: NFT inherently does not own a value until it is being used as utility for certain things, NFT are generally not being traded in traditional exchanges as well on Decentralised exchanges. a NFT holder required a marketplace where he can list and trade their assets. User can also access the rich features provided by a marketplace like filtering, placing time bound bids, accept bids, tx history of any NFT and tx history of whole marketplace. Opportunity: NFT is a huge market in decentralised space and we will find that apart from Art, Music, Gaming a new kind of asset will be available in near future, where people can mint a NFT for their real world assets and trade them digitally for better liquidity and faster settlements. In this whole process NFT marketplace will hold a key position to let the whole process executes successfully. 15 Copyright 2022 Infodrive Solutions Pte Ltd.

16. Technology Upgrade – Japanese Bank Transaction Processing System (Singapore & Malaysia) Service Delivered: Technology Used: Project description: STREETS (Singapore Treasury e- Ticketing System) to achieve the following objectives: NET framework 3.5/4.6 VB.Net, ASP.net Oracle, Microsoft Message Queue Server, COM-Interop , Web Service,HTML5/ Css3 /AJAX jQuery Upload IBM Main Frame • • • Back office:- Product and Inventory registration, API interface to head office Trading Engine:- DEVON, Gbase Direct, Web FX, MM and Front Office (via Telephone) Interface:- Interface to GBASE (DEVON, TAPS, and Loan Systems) • Layout change on the breakdown of charges • • #5 • Change on the Bank Ref/Remarks/Details found in the statement/advice • • • Layout change on Foreign Exchange (FX) • Layout change on Money Market Confirmation (MM) • New FX and MM Report • Minor changes to the trading reports • 16 Copyright 2022 Infodrive Solutions Pte Ltd.

17. Product Testing Services of Liquidity Management (LM) module for a local bank in Singapore Project Scope & Responsibilities: Project description: Coordinate with Product / Technology / Business and ensure timely delivery of Project completion. Liaise with third party vendors to ensure UATs are executed successfully on schedule Design and create Test Scenarios and Test Cases based on FSD. Attend daily defect calls to discuss and clarify Bugs / Queries in JIRA Support LV with Ops users and all stakeholders of the project. • This project involves LM UAT testing for 5 regions Hong Hong-Kong, China, Singapore, Taiwan and Indonesia for Cross Border sweeps and Multi currency notional pooling. Extensive testing carried out on enhanced version of Finacle known as eLMS. #6 • • • • 17 Copyright 2022 Infodrive Solutions Pte Ltd.

18. A Leading Medical Devices Manufacturer (SFDC) Service Delivered: Technology Used: Project description: • Infodrive successfully supported the client with all L1 and L2 issues in a timely manner. Apex Visual force Salesforce lightning ( Flows) Integration with AX system to update product list (Rest API) Data loader ∙ ∙ ∙ ∙ • The client’s mission is to improve the standards of patient • care and quality of healthcare delivery by providing the best • endoscopic products and services with a focus on • Infodrive made sure SFDC production environment is clean with regular data backups. QUALITY, #7 ∙ • CLINICALLY RELEVANT INNOVATION, and SIMPLICITY. • Infodrive prepared a release plan for the development activity which is align with salesforce releases. • The client wanted to ensure that the SFDC Production • environment would be clean and operational all the time. • They wanted the support services to cover APAC region • Infodrive successfully implemented the DevOps model for continuous integration. excluding China/Japan. • They wanted to maintain the SFDC Production • 24/7 uptime and support provided by Infodrive Solutions environments with regular data backup and bug fix in the given timelines. • New development, enhancement and release planning had to be done on request 18 Copyright 2022 Infodrive Solutions Pte Ltd.

19. Facility Management System for a Hospital Management Organization. Service Delivered: Technology Used: Project description: • Android Application • iOS Application • Admin Portal • Back-end services Ionic for Mobile Application Google Cloud Services for user management .Net Core MongoDB Google API services ∙ ∙ • The client’s objective was to tech upgrade and innovate their facility management System software and upgrade the solution from on-prem to cloud for its end customer. ∙ ∙ ∙ • The Upgrade Modules includes the soft Facility and hard #8 facility Management Service Modules: • Soft Facility • Waste Management • Cleaning Services • Space Planning • Pest Control • Building Security • Landscaping • Hard Facility • Plumbing • AC • Electricity and Lighting System 19 Copyright 2022 Infodrive Solutions Pte Ltd.

20. Integrations of Salesforce CRM with 3rdParty Licensed tools Use Cases Project description: WhatsApp: MuleSoft: • The client’s objective is to have seamless flow of data • We have Integrated WhatsApp with Salesforce using WhatsApp Business API providers. We can Directly integrate with SOAP or REST APIs. • Implemented 2 scenarios like : • Customer-initiated conversations response from an agent within 24 hours. • Notifications: Business-initiated, pre-approved, messages which will can sent at any time. • We covered multiple Integration with the help of Integration MuleSoft. • We have used MuleSoft for Integrating multiple Applications Integrating Salesforce with the use of Salesforce Connector and Mule ESB. between different 3rdparty tools and Salesforce to work as Platform central system for all of its business operations. • Salesforce CRM was Customized & Developed as per as well as business requirements entirely for Sales & Service #9 operations. that need a • Integrations with 3rdparty tools Includes: i. WhatsApp Tableau: template ii. WeChat • We Have Implemented Tableau and Salesforce Integration with the help of Tableau viz Lightning web component, and enabling (SSO). • We had implemented and Assigned Tableau as an Application launcher. iii. Tableau iv. MuleSoft WeChat: Technology Used: in App • We have Implemented WeChat Integration with various available packages on AppExchange. • • • REST/SOAP API’s API Connectors AppExchange API’s the help of 20 Copyright 2022 Infodrive Solutions Pte Ltd.

21. Thank You! Thank You! Kapil Gairola kapil@infodrive-solutions.com +60-12-327-5811