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This analysis delves into the user experience of Facebook, highlighting various positive and negative aspects. Positive points include the effective social connectivity and continuous interface improvements, making it easier for users to stay in touch with friends. However, some issues such as confusing status updates, persistent comment boxes, and annoying sponsored suggestions can detract from the overall experience. By evaluating these factors, we can better understand how Facebook strives to enhance user engagement while acknowledging areas needing improvement.
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Facebook Home LeshellHatley Alan Jackoway
Not So Good Points Filter (right side) -Barely look at it -Manual implementation -’More’
Not So Good Points Filter (right side) -Barely look at it -Manual implementation -’More’
Not So Good Points Status/Update Bar… -Mental model of where to enter ‘Status’ can get confusing -Home or Profile Page -Depends on the content of status -Sometimes Status, sometimes update
Not So Good Points Comment Box… -Once opened, you cannot close it if you Change your mind (no exit)
Not So Good Points Like, Unlike -You can Like or Unlike a comment, but you cannot Dislike…
Not So Good Points Suggestions/Sponsored -These are just annoying at times.
Not So Good Points X’s don’t always have same meaning -These are just annoying at times.
Not So Good Points ‘Help’ is not easily accessible -Not always present; Can be hard to discover -You have to scroll down to the bottom of the page
Overall User Experience User experience = Positive -Somehow, we learned to read right-to-left -Interface continuously improving (at times users complain, but they get over it) Bottom line: FB Goal Accomplished! You do get the feeling that you are ‘staying in touch’ With friends.