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Understanding Intercultural Communication Second Edition. Chapter 6 What is the Connection between Verbal Communication & Culture? Stella Ting-Toomey & Leeva C. Chung OXFORD UNIVERSITY PRESS. PowerPoint Slides Designed by Alex Flecky and Noorie Baig. TODAY’S MENU.

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understanding intercultural communication second edition

Understanding Intercultural Communication Second Edition

Chapter 6

What is the Connection between Verbal Communication & Culture?

Stella Ting-Toomey & Leeva C. Chung

OXFORD UNIVERSITY PRESS

PowerPoint Slides Designed by Alex Flecky and Noorie Baig

today s menu
TODAY’S MENU

I. Human Language: Distinctive Features and Rule Patterns

II. Appreciating Diverse Language Functions

III. Verbal Communication Styles: A General Framework

IV. Intercultural Reality Check: Do-Ables

do you know
Do you know…
  • The Top-3 Countries with the Most Native English-Language Speakers?
  • The Top-3 Countries with the Most Native Spanish-Language Speakers?
  • The Top-3 Most Widely-Spoken Languages Worldwide?

(Ethnologue Database, 2010-11)

i human language distinctive features and rule patterns
I. Human Language: Distinctive Features and Rule Patterns

Language: An arbitrary, symbolic system that labels and categorizes objects, events, groups, people, ideas, feelings, experiences, and many other phenomena.

Can you guess how many languages exist worldwide?

i human language distinctive features and rule patterns1
I. Human Language: Distinctive Features and Rule Patterns

A. Distinctive Language Features

  • Arbitrariness: sounds and symbols

Ω A  €  ∞

  • Abstractness: concrete to abstract levels
  • Meaning-Centeredness: denotative and connotative levels of meaning
  • Creativity: productivity, displacement, eta-communicative
i human language distinctive features and rule patterns2
I. Human Language: Distinctive Features and Rule Patterns

B. Multiple Rule Patterns

  • Phonological Rules: Smallest unit of a word
  • Morphological Rules: Multiple sounds
  • Syntactic Rules: Grammar
  • Semantic Rules: Meaning
  • Pragmatic Rules: Contextual rules
ii appreciating diverse language functions
II. Appreciating Diverse Language Functions

Click here to find out the “Meaning of Love” From 7 Billion Others from YouTube

ii appreciating diverse language functions1
II. Appreciating Diverse Language Functions

A. Cultural Worldview Function

  • Linear worldview vs. Relational worldview

B. Everyday Social Reality Function

C. Cognitive Shaping Function

  • Sapir-Whorf Hypothesis: “the shaper of ideas”
  • Strong Form vs. Weak Form

D. Group Membership Function

  • Code switching (Click to view related video)

E. Social Change Function

slide9
II. Appreciating Diverse Language Functions: Cultural Worldview Function

Relational Worldview

Connected thinking

Context-based reasoning

Context and relationship

Continuum interpretation

Holistic big-picture mode

Long-term relational outcome

Linear Worldview

Rational thinking

Objective reasoning

Facts and evidence

Polarized interpretation

Analytical dissecting mode

Tangible outcome

ii verbal communication styles a general framework
II. Verbal Communication Styles: A General Framework

LCC Patterns

Individualistic values

Linear logic

Direct verbal style

Matter of fact tone

Informal verbal style

Verbal assertiveness or talkativeness

Verbal self-enhancement style

HCC Patterns

Collectivistic values

Spiral logic

Indirect verbal style

Understated or animated tone

Formal verbal style

Verbal reticence or silence

Self-humbling style

ii verbal communication styles a general framework1
II. Verbal Communication Styles: A General Framework

LCC – HCC Application Analysis:

  • The Joy Luck Club: Film Clip
  • Roommates Video

DISCUSSION QUESTIONS:

  • Compare and contrast the different verbal styles of the people in the videos.
  • What did the low-context communicator say/do? What did the high-context communicator say/do?
  • What recommendations do you have for these communicators to make this conversation go better?
ii verbal communication styles a general framework2
II. Verbal Communication Styles: A General Framework

Beliefs Expressed in Talk and Silence

  • Silence is interpreted and evaluated differently across cultures and between persons.
  • How do you interpret silence?

Take a look at how the Japanese people use silence to mean different things…

iv intercultural reality check do ables
IV. Intercultural Reality Check: Do-Ables

When using your native language with a nonnative speaker, to be flexible verbal communicators, try to practice the following guidelines:

  • Practice intercultural empathy
  • Learn to paraphrase and perception check
  • Use multiple modes of presentation
  • Practice language variation usage
  • Pay attention to nonverbal tone of voice
  • Understand basic differences of LCC and HCC patterns
  • Use nonverbal gestures to complement
  • Master the language pragmatic rule function
parting thoughts
Parting Thoughts…

If you talk to a man

in a language he understands,

that goes to his head.

If you talk to him in his language,

that goes to his heart.

~ Nelson Mandela

Learn a new language

and get a new soul.

~ Czech Proverb

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