Chatbot Guide - Why Chatbots Are The Future of Market Research

1. Chatbot Marketing Mastery

2. Copyright ©All rights reserved worldwide. YOUR RIGHTS: This book is restricted to your personal use only. It does not come with any other rights. LEGAL DISCLAIMER: This book is protected by international copyright law and may not be copied, reproduced, given away, or used to create derivative works without the publisher’s expressed permission. The publisher retains full copyrights to this book. The author has made every reasonable effort to be as accurate and complete as possible in the creation of this book and to ensure that the information provided is free from errors; however, the author/publisher/ reseller assumes no responsibility for errors, omissions, or contrary interpretation of the subject matter herein and does not warrant or represent at any time that the contents within are accurate due to the rapidly changing nature of the Internet. Any perceived slights of specific persons, peoples, or organizations are unintentional. The purpose of this book is to educate and there are no guarantees of income, sales or results implied. The publisher/author/reseller can therefore not be held accountable for any poor results you may attain when implementing the techniques or when following any guidelines set out for you in this book. Any product, website, and company names mentioned in this report are the trademarks or copyright properties author/publisher/reseller are not associated or affiliated with them in any way. Nor does the referred product, website, and company names sponsor, endorse, or approve this product. of their respective owners. The COMPENSATION DISCLOSURE: Unless otherwise expressly stated, you should assume that the links contained in this book may be affiliate links and either the author/publisher/reseller will earn commission if you click on them and buy the product/service mentioned in this book. However, the author/publisher/reseller disclaim any liability that may result from your involvement with any such websites/products. You should perform due diligence before buying mentioned products or services. This constitutes the entire license agreement. Any disputes or terms not discussed in this agreement are at the sole discretion of the publisher. Chatbot Marketing Mastery

3. In end of this EBOOK you can see top 37 tools about marketing. Table of Contents Table of Contents .................................................................................................. 3 Introduction ............................................................................................................ 4 Benefits of Chatbots .............................................................................................. 6 Drawbacks of Chatbots ......................................................................................... 7 Are Chatbots Right For You? ................................................................................ 8 Ways to Use Chatbots ......................................................................................... 10 Content Delivery .............................................................................................. 10 Making Sales ................................................................................................... 11 Customer Service ............................................................................................ 11 Chatbot Solutions ................................................................................................ 14 chattypeople .................................................................................................... 14 Botsify .............................................................................................................. 15 Conclusion ........................................................................................................... 16 Resources ........................................................................................................... 17 Chatbot Marketing Mastery

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6. Introduction With sites like Facebook and Kik opening their platforms to automated messaging for companies, chatbots have really exploded in popularity. Facebook went from zero chatbots in February 2016 to 18,000 by July of the same year. Kik had approximately 300,000,000 registered users, and those users exchanged 350,000,000 automated messages with the platform in the first seven months of its chatbot. You’ve probably seen chatbots in action. They are on all sorts of websites, from major retail chains to mobile phone service providers and many other types of sites and apps. At first, you might think you’re talking to a real person. Usually, a popup appears with a picture of an agent, along with a name. The ?agent? asks something like, ?May I help you with anything?? Or, ?Do you have any questions?? Chatbots use artificial intelligence that is often quite advanced to answer many questions a user might have, and in the event that the bot is unable to help the user, it will usually as the user to call, email, or fill out a support form, or perhaps to check a F.A.Q. page. Chatbot Marketing Mastery

7. Chatbots are quite advanced, and many of them can almost manage to fool users into thinking they are speaking to a real person. This is beneficial, because it allows companies to lower their overhead by using chatbots to replace customer service agents in many circumstances, and only when the chatbot is unsuccessful in helping the customer must a real agent step in. Chatbots have a few drawbacks, but they also have many benefits. In this guide, you’re going to learn more about how chatbots can be used for marketing, and whether or not chatbots are a good fit for your business. So let’s get started. Chatbot Marketing Mastery

8. Benefits of Chatbots Chatbots are very useful for a lot of different applications—from simple user contact, to answering questions, and even helping the sales process along. One of the biggest benefits of using Chatbots is that you can have fewer actual employees, because chatbots can take care of a lot of issues that might take up time from paid employees. This frees up paid employees for more important tasks, and allows them to have more time to help customers with major issues. This benefits customers, too, because they can get answers to questions and help with problems much faster than they might if they ended up contacting customer service through traditional means. Bots can also provide you extremely valuable information about your customers if you log those conversations and analyze them, because you can see the types of questions they are asking. Never overlook those logs as a way to find out more about them. Chatbot Marketing Mastery

9. Drawbacks of Chatbots Of course, chatbots have a few drawbacks, too. No technology is perfect, and bots are no exception. The biggest drawback is that artificial intelligence, no matter how advanced it may be, is not yet at the level that can replace actual humans. This inevitably leads to failure to help customers sometimes, which may end up frustrating the user enough that they leave your site. This is rare, but it can happen, so you must make sure your chatbot can direct customers to live help when needed. Many bots are poorly programmed because they have been rushed to market to take advantage of the surge in chatbot use, so you must be on the lookout for this, as well. The cheapest solution isn’t always the best, so it’s vital that you test your chatbot thoroughly to make sure there are no problems with it that could end up frustrating your customers. Chatbot Marketing Mastery

10. Are Chatbots Right For You? Chatbots aren’t right for every business. If you find that you don’t have a lot of contact with customers normally, you may not need a chatbot. But, on the other hand, if you do have a lot of contact with customers, or if you find you have a lot of shopping cart abandonment or your customers tend to ask a lot of questions or need additional help, a chatbot just might be perfect for your needs. Here are some situations where a chatbot might work for your business: 1.Your customer service agents are overwhelmed. If you find that your agents are overwhelmed by the volume of help requests you get daily, especially if the are simple requests that could easily be taken care of by a bot, it makes perfect sense for you to use one. 2.You have a high rate of shopping cart abandonment. If you find that a lot of people are abandoning their shopping carts or leaving your site without converting into email subscribers or buyers, a chatbot might help by asking the customer what went wrong Chatbot Marketing Mastery

11. when they try to leave your site, and then guide them through the process so they can complete the conversion. 3.Customers keep asking the same questions over and over. Let’s face it, customers rarely read F.A.Q. pages. Sometimes you may wonder, ?Why even bother having a F.A.Q. page? It seems like nobody reads them!? And that’s true. But chatbots are a great way to get more people to find out the answers to simple questions without wasting your or your agents’ time. You can program common questions into your bot and let it answer those questions. 4.Your business is oriented toward service. If you’re in an industry that is notoriously service-centric, such as the travel industry, for example, chatbots can go a long way toward helping customers get assistance while alleviating some of the initial work that agents might otherwise have to deal with. These are just a few examples, but hopefully you’re beginning to get an idea of whether or not a bot might be a good fit for your business. Chatbot Marketing Mastery

12. Ways to Use Chatbots There are many ways to use chatbots for business, and companies are thinking of new, innovative ways to use them all the time. Let’s take a look at a few ways chatbots can benefit your business. Content Delivery A lot of companies are using chatbot technology to deliver content in a new an interesting way. Websites such as CNN are sending interesting articles to visitors through messaging apps. Since so many people are using messenger apps like Facebook and Kik on a regular basis, delivering content straight to the platforms they’re already using just makes sense. This allows companies to reach readers even if those readers aren’t coming to their site daily. Chatbot Marketing Mastery

13. Making Sales Companies like Dominos and Taco Bell are making use of chatbot technology by allowing customers to make purchases directly through their bots via text message or platforms like Facebook Messenger. This is beneficial to companies like Dominos because it keeps stores from being inundated with so many phone calls during peak times, and it’s beneficial to their customers because it’s often faster and less frustrating than calling or using the website. All sorts of businesses can benefit from using a chatbot to assist in making sales, by offering personalized product suggestion based on input from customers. Customer Service The most common use for chatbots is for general customer service, such as answering basic questions, making suggestions, directing problems to appropriate departments, and more. Chatbot Marketing Mastery

14. This is a great for chat bots, because they can programmed with specific responses to your most frequently asked questions and keep you and your employees from having to field a lot of questions that could have been answered by the bot. Chatbots can improve user experience, too. Customers love getting an answer in seconds without having to wait on hold for a live person or sending an email and waiting hours or days for a response. Studies have shown that 51% of people believe a business should be available for customer support 24/7. They don’t appreciate companies operating in normal business hours anymore. In the days of microwaves and overnight shipping, patience is growing thinner and thinner. If your company takes 12 hours to answer an email, and your competitor answers a simple question at two o’clock in the morning, whom do you think they will buy from? Whom would they feel most loyal to? 45.8% of people would rather contact a company through messaging than through email. They know email can be slow. They’d rather use a method that gets faster, easier results. Chatbot Marketing Mastery

15. 49.5 would rather contact a company through messaging than telephone. No one likes waiting on hold, and some people don’t like speaking on the phone. Messaging is easier for those people. The bottom line is that people want chatbots. They save them time and frustration, and in return, it saves you time and money. It’s a win-win situation. Chatbot Marketing Mastery

16. Chatbot Solutions There are already a number of chatbot products on the market. Some are quite effective, while others have been obviously rushed to market and are full of bugs that will frustrate you and your customers. Let’s take a look at some of the products that are currently on the market and are considered to be good quality. chattypeople >> https://www.chattypeople.com/ The chattypeople platform is one of the most popular chatbots available for the Facebook Messenger system, and also works with Facebook comments. They are remarkably affordable, with a 30-day free trial and a permanent free plan for under 100 customers. Chatbot Marketing Mastery

17. The chattypeople platform will even allow you to sell products directly to customers through Facebook with Stripe, Paypal, and other payment platforms. Botsify >> https://botsify.com/ Botsify is another very popular platform that works for Facebook Messenger, but also has a version that works directly on your website. They have a free plan (only for Facebook Messenger) that has a lot of features, but their paid plans (which can be used on a website) start at a very reasonable $10 per month. Botsify also allows human takeover at any time, so you can have a customer service agent take over whenever the chatbot isn’t helping the customer properly. ChitChatChimp >> http://www.chitchatchimp.com Chatbot Marketing Mastery

18. ChitChatChimp is poised to be one of the frontrunners in the chatbot realm. It allows absolutely anyone, even with zero programming knowledge, to create their own chatbot. It can create all types of bots, including: Customer support bots Sales bots Research-gathering bots Educational bots Entertaining bots If you need something flexible and customizable that doesn’t cost a fortune, ChitChatChimp is probably your best option. Chatbot Marketing Mastery

19. Conclusion Chatbots can provide real-time engagement that is available instantaneously, which is something that even the most well-staffed company is rarely able to do. While chatbots can’t replace all staff, they can certainly help you cut down on the number of times your support staff has to answer basic questions simply because customers don’t read the F.A.Q. pages or miss information on sales pages. They can also provide feedback from customers that can help you streamline your sales and customer service processes and make things easier for future customers. If your business falls into one of the types of businesses that might find a bot useful, or even if you just think a bot would be a good fit, give it a try. If nothing else, you may find out some valuable information about your customers. Good luck! Chatbot Marketing Mastery

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22. YouTube Rank Tracker - Track Fast & Easy Unlimited Keywords & Videos Ranking - $7 One Time Payment! Content creation tools Blog Topic Generator Fill in the fields with terms (preferably nouns) that you'd like to write about, and we'll come up with a week's worth of relevant blog post titles in a matter of seconds! === Content Idea Generator Content Idea Generator will generate literally hundreds of great ideas for blog posts, articles, tweets, whitepapers and e-books, videos, podcasts, press releases... and just about any other kind of content that will attract more visitors to your website and get more enquiries about your products and services. === Contently Contently helps brands do great content marketing at scale—with smart technology, content strategy expertise, and a network of 100000 freelance creatives. === Chatbot Marketing Mastery

23. Top Content Tools Atomic Writer "Atomic AI is a Content Marketing Optimization Platform for content and social media marketers" === Byword Byword is a markdown app for writing in plain text efficiently. Available for Mac, iPhone and iPad. Byword includes complete Markdown support. === Cliche Finder Cliché Finder is a tool that will track, and analyze your writing to see if you overuse clichés. === Contently Contently helps brands do great content marketing at scale—with smart technology, content strategy expertise, and a network of 100000 freelance creatives. === CoSchedule CoSchedule is an easy drag-and-drop content marketing calendar that allows you to plan, create, and promote your Chatbot Marketing Mastery

24. content all in one place. It saves you time and helps you grow your audience through smart marketing plans and efficient team collaboration. === CoSchedule Headline Analyzer Write Headlines That Drive Traffic, Shares, And Search Results. Get more engagement, shares, and traffic back to your blog posts with SEO driven, emotional headlines. === Divvy HQ DivvyHQ is a content planning and production workflow tool for high-volume content teams. It was built to help marketers and content producers stay organized and successfully execute demanding and complicated content marketing and social media marketing initiatives. === Edit Flow Edit Flow is an editorial calendar for planning blog posts. Especially useful for sites with collaborating authors. === Editorial Calendar WordPress doesn't make it easy to see when your posts are scheduled. The editorial calendar gives you an overview of your blog and when each post will be Chatbot Marketing Mastery

25. published. You can drag and drop to move posts, edit posts right in the calendar, and manage your entire blog. === FAQfox FaqFox is an excellent free tool that will help you explore new product and market ideas. === GatherContent Gather Content helps teams organise, structure, produce, manage and migrate website content. GatherContent integrates with popular CMS'. === Ginger The Ginger Grammar Checker helps you write better English and efficiently corrects texts. Based on the context of complete sentences, Ginger Grammar Checker uses patent-pending technology to correct grammar mistakes, spelling mistakes and misused words, with unmatched accuracy. === Grammar Check Grammar check your writing, find errors in grammar, spelling and writing style. Instant feedback on problems and suggestions on how to fix them. === Chatbot Marketing Mastery

26. Germ.io germ.io is a project planning tool that helps to capture abstract ideas, collaboratively brainstorm and turn them into actionable projects. === Hubspot's Blog Topic Generator Hubspot's Blog Topic Generator is probably the most well- known tool for generating blog post title ideas but there's a reason for that – it's a fantastic free tool. === Kapost Software to realize your B2B marketing strategy. Kapost is the B2B marketing operating system used to power world- class content and drive business success. === KingSumo Headlines Detailed, online reports show you how your titles are performing relative to each other. You'll instantly be able to tell which title performs better. KingSumo Headlines is like getting free traffic. === Link Bait Content Generator Chatbot Marketing Mastery

27. Use this title generator to brainstorm shareable link bait title ideas for your website. === Marketing.AI Marketing.AI is defining a collaborative content management software framework to get customers from strategy through execution with ease. === Newscred NewsCred powers content marketing for the world's best brands. Through our complete solution and repeatable methodology, we deliver measurable business outcomes. === Neuro Grammar NeuroGramma uses its advanced neural-network artificial intelligence algorithms in order to grammar check any English document. === Pro Writing Aid ProWritingAid is your online writing editor and personal writing coach. This free version runs on the first 500 words of your document. === Reverso Chatbot Marketing Mastery

28. This tool enables you to correct the most cumbersome mistakes, with a high degree of accuracy and speed, and to improve your written English. === ScribbleLive ScribbleLive is a content marketing platform used by media, advertising, and marketing professionals. === Slick Write Slick Write is a powerful, free tool that makes it easy to check your writing for grammar errors, potential stylistic mistakes, and other features of interest. Whether you're a blogger, novelist, SEO professional, or student writing an essay for school, Slick Write can help take your writing to the next level. === Title Generator This tool gives you endless catchy topic headlines, title suggestions and creative content ideas. === UberFlip Uberflip is a Content Experience Platform that lets businesses create remarkable content experiences for every stage of the buyer journey. === Chatbot Marketing Mastery

29. White Smoke WhiteSmoke software products for writing and language. WhiteSmoke is a grammar checker, spell checker, style checker and more - in a single package. === WordPress Distraction Free Writing If you find that all the options in the writing screen keep you from focusing on the task at hand, try out Distraction Free Writing. It hides everything that can get in the way of your writing, and helps you stay focused. === Wordsmith Wordsmith is a natural language generation platform that lets you produce human-sounding narratives from data. === Addict-o-Matic Addictomatic is a discovery platform that aggregates sites on the web for the latest news, blog posts, videos and images. === ClipZine Chatbot Marketing Mastery

30. The CLIPZINE is a content curation platform that you can curate and create a stylish reusable sharable content. === ContentGems ContentGems is a content discovery engine. Everyday, it scans hundreds of thousands of articles from the best online sources and presents you a stream of relevant and timely content. === Curata Curata's software help marketers scale a data-driven, content marketing supply chain to grow their leads and revenue. === CurationSoft CurationSoft allows bloggers to focus on creating great posts without all the back-and-forth of copying, pasting, and having a gazillion open tabs.It takes the pain out of creating great mashups that are filled with content your visitors are looking for. It also enables content marketers to have more time to post more often, giving you more potential search rankings and a more loyal following. === Curation Traffic Chatbot Marketing Mastery

31. Curation Traffic a WordPress based content curation platform that includes a stand alone theme, a plugin, and the Curation Mastery Training. === Everpost EverPost was designed to help you keep your company alive, socially. EverPost lets you get on with your day and lets your social channels stay alive and running with the most relevant content for your community. === Flipboard It aggregates content from social media, news feeds, photo sharing sites and other websites, presents it in magazine format, and allows users to "flip" through the articles, images and videos being shared. === Headslinger Headslinger scans your favorite sites' headlines in a matter of seconds. Store your favorite news sources in quick, easy to find folders. === Magnify Chatbot Marketing Mastery

32. Magnify allows website publishers to create their own video channels, and populate it with videos from other sites (like YouTube, Revver, Yahoo Videos, etc.) that allow embedding. The result is a highly targeted niche video site that integrates very well into existing content websites. === Paper.li Paper.li is a simple way to aggregate online information important to followers without the need to handle it personally. Paper.li is a fantastic tool for delivering relevant content to your community. === Pocket Pocket is an application and service for managing a reading list of articles from the Internet. It is available for OS X, Windows, iOS, Android, Windows Phone, BlackBerry, Kobo eReaders, and web browsers. === Postplanner Use Post Planner to FIND, PLAN, & POST better content to boost your reach & social media engagement today. === Scribit Chatbot Marketing Mastery

33. Scribit is a content logistics platform that supports online publishers in discovering, organizing and publishing their content. === Zemanta Zemanta is focused on building content and media technology that helps marketers reach their maximum potential audiences. === Work Smarter Not Harder! We all know that using internet marketing tools can help us get big success However, did you know that using best internet marketing tools is THE key element for real success of your business? Here is why we must use marketing tools: Chatbot Marketing Mastery

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35. You can find in this guide top tools that give you top ideas to generate the best texts filled with interesting content. This big list of top internet marketing tools includes almost every tool you’ll ever need to master every aspect of a digital marketing campaign Feel free to share this guide with your friends! They will definitely be thankful! ALL 100 TOP TOOLS CATEGORIES Content Curation Tools Social Media Tools PPC Tools Content Optimization Tools Rank Tracking Tools Tops Keyword Research Tools Chatbot Marketing Mastery

36. Keywords Ideas Tools Technical Seo Tools Top Seo Tools Link Building Top Seo Tools Top Landing Pages Creators Twitter Trending Topics Twitter Tools For Images Twitter Hashtags Top Twitter Tools Top Facebook Tools Top Lead Generation Tools Chatbot Marketing Mastery

37. Top Autoresponders Tools Build Email List Tools Top Niche Research Tools Top Trends Tools Ecommerce Software Screen Capture Video Audio Tools Gif Creator Tools Free Banner Creators Tools Top Online Contests Tools Twitter Tools Chatbot Marketing Mastery

38. Twitter Analysis Management Tools Competitive Analysis Tools Backlink Investigation Tools Tools For Writers Instagram Tools Notifications Monitoring Tools New Launch Products Sites Question And Answer Sites Push Notification Tools Time Management Tools Chatbot Marketing Mastery

39. Webinars Tools Heatmap Analytics Tools Free Wordpress Tutorials Website Templates builder Tools Website Testing And Analysis Tools File Sharing And Data Storage Tools Brainstorming And Mind Mapping Tools Top Interstitial Traffic Networks Top Solo Ad Traffic Sources Top Native Ads Traffic Networks Top PPC Networks Chatbot Marketing Mastery

40. Top PPV CPV Networks Top Mobile Traffic Networks Infographic Submission Sites Free Video Submission Sites Free Article Submission Sites CPA CPM Aff Networks Mobile Marketing Tools Scraper Extractor Tools Support Tools Graphic and Design Tools Chatbot Marketing Mastery

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42. Domain Email Tools Business Dashboard Tools Increasing Influence Payment Gateways Tools Project Management Tools Customer Support Website Monitoring Tools Form Builders Website Builders Image And Cliparts Sites Design Tools Chatbot Marketing Mastery

43. Video Creating Tools Surveys Top Outreach Tools Top Live Chat Tools YouTube Marketing Tools Mobile Marketing Tools Top Heatmaps Tools Top E-learning Platforms Top Content Tools Cloud File Storage Top Affiliate Marketing Sites Chatbot Marketing Mastery

44. Top Analytics Tools Top Social Advertising Tools Content Creation Tools Social Analytical Tools Monitoring Sharing Tools Internet Marketing Top Forums Internet Marketing Newsfeeds Internet Marketing Top Sites Chatbot Marketing Mastery