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WikiConversation

WikiConversation. Scotty Allen Phong Le. Goal. Support joint document production asynchronously via localized comment capability In context of different collaborative systems (EDC, class swiki, MediaWiki). Why?.

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WikiConversation

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  1. WikiConversation Scotty Allen Phong Le

  2. Goal • Support joint document production asynchronously via localized comment capability • In context of different collaborative systems (EDC, class swiki, MediaWiki)

  3. Why? • Collaborative system based on the idea of distributed cognition (many minds better than one) • Two types of interaction methods: synchronous (face-to-face) and asynchronous (different time and place) • Asynchronous extends opportunity for participation

  4. Central Challenge • Providing context when not interacting face-to-face: • What part of document comment refer to? • Who made the comment? • When?

  5. Method • Task centered user interface design • Identify potential users • Identify representative tasks • Use tasks to structure interview to draw out design priorities • Implement initial prototypes (using MediaWiki) • Evaluate iteratively with users using representative task using talk-aloud protocols

  6. What is a Wiki? • Community created website • Anyone can view and edit any page • Links to pages within the wiki are created by page name • New pages are created by creating a link and then following the link • All changes are versioned • Very simple markup language

  7. Design Priorities • Depend on tasks, systems used, and specific workflows, found common design priorities: • What you see is what you get (WYSIWYG) rather than wiki markup • Integration with other systems to match preferred workflow • Provide social awareness cues, specifically task and social context

  8. Design Description • Initial prototype

  9. Implementation • Templates • Comments appear in an iframe • Comments table - comments are indexed by comment id, thread id, and page id

  10. Lessons learned during implementation • MediaWiki is very robust, but complex • Restrictions on HTML in templates • Caching was a barrier to testing • Layout issues when comments were near top of screen

  11. Next steps • Evaluation • Addition features • Comments search / filtering • Implement community based reputation systems • Lightweight social tagging of comments

  12. Questions?

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