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The Queensland Government's e-Democracy Agenda Presentation to the

The Queensland Government's e-Democracy Agenda Presentation to the 5 th International ITiRA 2003 Conference Natalie Cook Manager e-Democracy Unit Community Engagement Division Department of the Premier and Cabinet. OVERVIEW. Queensland’s community engagement context

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The Queensland Government's e-Democracy Agenda Presentation to the

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  1. The Queensland Government's e-Democracy Agenda Presentation to the 5th International ITiRA 2003 Conference Natalie Cook Manager e-Democracy Unit Community Engagement Division Department of the Premier and Cabinet

  2. OVERVIEW • Queensland’s community engagement context • e-Democracy Policy Framework • e-Democracy initiatives • e-Petitions • Internet Broadcast of Parliament • ConsultQld & Get involved website • Directions for e-democracy in Queensland

  3. Community engagement: a definition the connections and interactions between governments and citizens, consumers and communities

  4. Community engagement continuum Information Consultation Active Participation (Increasing level of citizen input and influence)

  5. Global drivers and trends • declining trust & confidence in govts • community complexity & diversity • pace of change and bridging the gap • govts do not have all the answers • expectations for govt efficiencies and responsiveness • new technologies • changing governance

  6. Integrated CE - Qld Govt: • Parliament • Voting • Representations • Petitions • Delegations • Regional Parliament • Internet Broadcasting • Parliamentary • Committees • Executive Government • Community Cabinets • Ministerial Regional • Community Forums • Ministerial • representations • Advisory councils, boards • & committees • Public Sector Agencies • Improvement Strategy • Embedded in policy • processes • Host of existing practices • New methods & • technologies

  7. Restoring Integrity Beattie Plan including the e-democracy trial • Community Engagement Division including the e-Democracy Unit • 1 of 5 Queensland Government priorities • Community Engagement Directions Statement • CE Improvement Strategy • Qld Communication & Information Strategic Plan • Realising the Vision • Queensland Public Service Charter Community engagement in Qld

  8. Internet access in Queensland homes

  9. E-Democracy Policy Framework (Nov 2001) Key Themes • E-democracy within representative democracy • Complementing existing forms of consultation • Equitable online access • Responsiveness, timeliness, facilitative • Site management issues (privacy, security and authentication)

  10. e-Democracy Initiatives • e-Petitions • Internet Broadcast of Parliament • ConsultQld - Online Community Consultation • Get involved website

  11. e-Petitions www.parliament.qld.gov.au/petitions

  12. Statistics and Feedback • 33 e-petitions to date • 5 current • 28 closed • More than 9,850 signatures to date • Positive feedback – convenient, timely, view Ministerial responses • Evaluation

  13. Internet Broadcast of Parliament www.parliament.qld.gov.au/broadcast/

  14. Statistics • 1 April – 12 December: • Approx. 2,000 visits to the web site • Over 4,000 requests for the broadcast – an average of nearly 60 requests per sitting day • Ave. connection time 3 hours

  15. ConsultQld www.getinvolved.qld.gov.au

  16. Statistics • Middle Phase of Schooling • 402 submissions: • 271 public responses • 131 private responses • 236 submissions from students themselves

  17. Some early indications: • Importance of publicity – online and offline • Using networks to promote issue • Agency commitment • Presentation of the issue – writing for the Web

  18. ConsultQld • Online Consultation List Get Involved Website • Broader content • www.getinvolved.qld.gov.au

  19. Future of e-Democracy in Queensland • Ongoing implementation of the 3 initiatives • Evaluation of the Internet Broadcast of Parliament and ConsultQld initiatives • Review of the e-Democracy Policy Framework • Monitoring international developments • Develop options for future e-Democracy strategies and initiatives • e-Democracy beyond government

  20. Research and Trends: • Policy Frameworks (OECD, IDEA, GOL) • Political forms of democracy (participatory vs representative vs deliberative) • Psychological and social participation issues (deliberation, group think, equity, education, trust, uptake) • Technological issues (infrastructure, access, security, cost, privacy, authentication)

  21. Monitoring international developments: • Webcasting • E-petitioning • E-voting • E-polling • Online consultation • E-public network, and • Other participation methods

  22. Benefits: • e-democracy as an enabler/facilitator • strengthens civil society • broader and more diverse reach • test emerging issues • support for young people

  23. Risks/Challenges: • investment may outweigh the dividend • community expectations and capacity • internal public sector capacity • infrastructure and access • targeting the “information elites”

  24. QUESTIONS? Who to contact: • Dianne.Jeans@premiers.qld.gov.au • Natalie.Cook@premiers.qld.gov.au • Tim.Goodwin@premiers.qld.gov.au

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