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ROAD ACCIDENT FUND VENDOR BRIEFING SESSION RFP: RAF/ 2012 /00005

ROAD ACCIDENT FUND VENDOR BRIEFING SESSION RFP: RAF/ 2012 /00005. Presenter: Anna Mosupyoe and Jacquie Sobantu Date: 26 January 2012 Time: 10:00. Overview. Background Evaluation Criteria Submission of bid responses Disqualification of bids Procurement Administration

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ROAD ACCIDENT FUND VENDOR BRIEFING SESSION RFP: RAF/ 2012 /00005

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  1. ROAD ACCIDENT FUNDVENDOR BRIEFING SESSION RFP: RAF/ 2012 /00005 Presenter: Anna Mosupyoe and Jacquie Sobantu Date: 26 January 2012 Time: 10:00

  2. Overview • Background • Evaluation Criteria • Submission of bid responses • Disqualification of bids • Procurement Administration • Purpose of the RFP • Questions and Answers

  3. Background • RFP: RAF/2012/00005:REQUEST FOR PROPOSALS: APPOINTMENT OF A RESEARCH AGENCY THAT WILL CONDUCT REASEARCH ON BEHALF OF ROAD ACCIDENT FUND FOR A PERIOD OF 3 YEARS • Advertised on 13 January 2012 • Closing on 06 February 2012

  4. Evaluation Criteria • Evaluation will be based on 90/10 PPPFA system

  5. Evaluation Criteria

  6. Evaluation Criteria (continue)

  7. Evaluation Criteria continue

  8. Evaluation Criteria continue

  9. Original signed bid document • 4 hard copies • Submitted in sealed envelopes • Each schedule must be clearly distinguish, indexed and all pages numbered • Submission of bid responses

  10. Disqualification of bids • Bidders shall be disqualified if they fail to: • Submit a valid and original tax clearance certificate • Complete questionnaires in full • Submit true and correct information • Comply with mandatory requirements • Comply with prescribed response format

  11. Administration • RFP Closing Date: 06 February 2012 @11H00 • Venue: RAF Menlyn Reception 38 Ida street Menlo Park Pretoria • Bid responses sent by courier must reach the reception at least 36 (thirty six) hours before the closing date to be deposited into the bid box • Submission Register must be signed at the reception by bidder when submitting bid documents • Late bids will not be considered • All queries must be forwarded to annah@raf.co.za • Enquiries and clarification of technical issues will close not later than 27 January 2012 @ 11H00. Important note: • Please ensure that the attendance register has been signed • Name of company • Contact details

  12. Understanding Research • To understand the dynamics and scope of the Road Accident Funds risks and opportunities. Facilitating growth, knowledge and strategy

  13. Objectives • Research Partner • Provide Strategic direction • Actionable insights

  14. Research Plan Objectives Action Standards Target Market Research Brand: Measure brand awareness, value, identity, image & resonance Employee Public & Stakeholders Brand Equity: Internal Brand Equity: External Inform Marketing & Brand Strategy Service: Corporate: Measure service values Claimants & Lawyers General Public Employees Customer Satisfaction Service Excellence Living Core Values Employee Attitude Change Management Customer Service Index Communication Stakeholder: Benchmarking against Industry Assess resonance & acceptance Road Safety Stakeholder Perception Improve quality & delivery of road safety education, training & Communication Understand RAF’s stakeholders perception & how to improve it Road Safety Education Strategy Value proposition Engagement Strategy General Public Stakeholders Understand how employees think & feel about the RAF Relationship between communication, leadership & corporate culture Employees Human Capital Strategy Organisational Health Public Segmentation: Identify market segments, Behavioural & media consumption patterns Inform Marketing, Brand, Media & Communication Strategy Market Profiling

  15. Case Study Brief: Road Safety • Target Market • School Children • Male & Female • Primary & Secondary School • Age 8-17yrs • Urban & Rural • Pedestrians • Male & Female • Age 16-60yrs • Urban & Rural • Drivers & Commuters • Male & Female • Age 18-60yrs • Urban & Rural • National • Gauteng, Kwa-Zulu Natal, Eastern Cape, Northern Cape, Western Cape, Mpumalanga, Limpopo, Free State, North West

  16. Case Study Brief: Road Safety • Research Objective • The primary objective is to identify how to improve the quality and delivery of road safety education, training and communication to find effective ways to raise the status of road safety education. • Specifically the study is aimed at establishing the following: • Determine awareness and perception of road safety on the public roads in South Africa. • Identify and understand the attitude and behaviour towards road safety. • Identify possible barriers in understanding and practicing road safety. • Determine the expectations for road safety initiatives. • Identify the most effective ways to ensure that road safety education is more appealing and understood.

  17. Expectation • Demanding organisation • In midst of transformation • Insights into strategy

  18. Thank you Questions and Answers

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