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2010. Water Services Regulation. National Water Act, 36 of 1998. = KEY INTERFACES. Surface and ground water. Abstraction. Economic Social & Technical. Water services regulation:. Diffuse pollution. Treated & untreated discharges. Reticulated systems. Water Treatment.

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Water Services Regulation


National Water Act, 36 of 1998


Surface and ground water



Social &


Water services



Treated &untreateddischarges

Reticulated systems






Management and customer interface and services


Water Services Act, 108 of 1997

Water use efficiency and demand management

SANS 241

drinking water quality status as reported to parliament
Drinking Water Quality STATUS (as reported to Parliament)
  • Generally the status of DWQ in South Africa is good
    • In 2008 (12month period), average compliance nationally was 93.3%
  • Target = 97%; in line with compliance requirements of the National Standard (SANS 241)
  • Compliance figures for June 09 was 96%;May 09 recorded 94%
  • Evident consistent improvement
  • While all of this sounds promising, the Department is more concerned about the areas not being monitored; or those inconsistently monitored
    • One cannot manage nor regulate what is not being measured
    • No monitoring leaves the affected communities at risk
  • The Publicwonders if the information is true

Initiation of Blue & Green drop

how / through“ locally developed concept for the regulation of drinking water quality & waste water services “– incentive based …….– publication of results by regulator

process “home” -WATER SERVICES technical REGULATIONaim -SERVES AS GOAL: proactive, holistic managementRESTORE TRUST in DWQ& Waste Water Management Services

drop certification
 Drop Certification

conceived –May 2008,public workshopsaccepted –September 2008, municipal indaba“1st”evaluations commenced -Nov 2008

23 water supply systems blue  status (53%)

32 waste water treatment works green  status (45%)

2nd concluded -April 2009

2010 –audits: underwayassessments: commence end Nov, all completed mid FebResults published March

provincial blue drop certification performance
Provincial Blue Drop Certification Performance

Number of Water Supply

Systems in Scoring (%)

Category per Province

drop certification1
Drop Certification
  • Blue drop or Green dropstatus provides citizen’s with information on the confidence that the Department has in the WSA to manage drinking water quality & waste water services
    • Not only information on actual drinking water quality
  • Increasingly comprehensive and stringent criteria to facilitate a phased, continuous improvement approach

 Drop Certification

WSA’s to receive –

Blue Drop Status (Drinking Water Quality) or

Green Drop Status (Waste Water Management)

if compliant with legislation & best practice requirements,

evaluations for

  • per water supply system
    • metro’s versus towns within Water Services Authorities
    • role of WSPs
  • per waste water treatment works

onus on WSA to provide the Dept with information –

Blue Drop System(

awarding of a red drop
Awarding of a Red Drop
  • A Red Drop will be awarded to metro’s / towns within Water Services Authorities which:
    • Show continued, recurring drinking water quality failures resulting in non-compliance with SANS 241 numerical limits (Criterion 6) and are reluctant to rectify the situation, and
    • Have entered into Phase B of the DWAF Enforcement Protocol for Organs of State, indicating continued, serious non-compliance despite intervention efforts made by Department

Awarding of a Purple Drop

  • A Purple Drop will be awarded to metro’s / towns for continued, serious non-compliance despite intervention from the Department

Blue Drop 2009 Findings – Water Services Authorities

  • In spite of relatively good performance; Challenges remain in:
    • Process Controlling:
      • Insufficient skilled process controllers; Vacancies
    • Monitoring:
      • Inconsistent & Insufficient monitoring is a comprising factor towards general good performance
    • Data Credibility:
      • Laboratories now under scrutiny (Municipalities are not properly informed on the quality of service performed at commercial laboratories used
      • Accreditation status / participation in proficiency schemes
    • Water Services Institutions not always sufficiently prepared for adverse incidences
    • Generally, DWQM is underfunded
positive outcome
Positive outcome???
  • National Regulatory Directorate & Regional Offices overwhelmed with calls/emails
    • What do we need to do?
    • Re-assessments and first assessments
    • Brings the Public Opinion into the equation
  • Concept presented to the Regulation Network of the World Health Organisation in Singapore (June 2009)
    • Well accepted; lots of interest
dwq monitoring programme
DWQ Monitoring Programme
  • Municipal Monitoring frequencies must improve to be in line with the requirements of the national standard (SANS 241:2006)
  • Special attention to monitoring of DWQ is especially required in the smaller villages
    • Do not only focus on monitoring ratio
e g limpopo municipal dwq sampling ratio trend
e.g. Limpopo Municipal DWQ Sampling Ratio Trend

The Limpopo Sampling

Ratio pattern serves as

evidence of the Blue

Drop impact in the

water sector

Inception of Blue

Drop Programme

dwq electronic data arrangements









  • There are 4 options on DWQ
  • data submission routes.
  • NB! It is essential though that:
  • relevant and required DWQ info
  • is available and correct on BDS.
  • WSA must have a DWQM
  • system.








DWQ Electronic Data Arrangements
the blue drop green drop is waiting your people deserves it

The Blue Drop / Green Dropis waiting…Your people deserves it.

The Symbols that serves as proof that the quality of drinking water and waste water management services will not be compromised.


'Blue Drop' award for water boards

Thumbs up for Bay‘s drinking waterNELSON Mandela Bay‘s drinking water received a qualified thumbs up in the very first national drinking water quality report released yesterday.

The quality of water was described as “very good” with a score of 99 per cent, in accordance with the criteria set under South African national standards. However, it was the only one out of six metropolitan municipalities which failed to achieve Blue Drop status, awarded for complete water quality monitoring.

Though the Bay failed to win the Blue Drop Certificate, the first annual Blue Drop South African Drinking Water Quality Report said “the performance of the drinking water quality management at most water treatment works within the Nelson Mandela metropolitan municipality is very good”.

Cape tap water scores Blue Drop status

Municipalities warned over water

Thank you

Jacaranda FM News Blog

Think before you drink….

2009 blue drop systems 23
2009 Blue Drop Systems (23)
  • Paarl (WC)
  • Peddie (EC)
  • Plettenberg Bay (WC)
  • Primkop (MP)
  • Potchefstroom/Tlokwe (NW)
  • Sandile (EC)
  • Sundumbili (KZN)
  • Tshwane/Pretoria (GP)
  • Worcester (WC)
  • Bitterfontein (WC)
  • Bloemfontein (FS)
  • Caledon (WC)
  • Cape Town (WC)
  • Durban (KZN)
  • Ekurhuleni (GP)
  • Franschoek (WC)
  • George (WC)
  • Hermanus (WC)
  • Johannesburg (GP)
  • Loxton (NC)
  • Matsulu (MP)
  • Nelspruit (MP)
2009 green drop systems 32
2009 Green Drop Systems (32)
  • Ethekweni Metro, KZN
  • City of Johannesburg & Joburg Water; Gauteng
  • City of Cape Town; W. Cape
  • City of Tshwane; Gauteng
  • Ekurhuleni Metro & ERWAT; Gauteng
  • George Municipality