All About Me. Jean Rinehart, Executive Director Marilyn Imhoff-Edman, Senior Director. Attitude. Where does a positive attitude come from? What is your definition of a positive attitude?. Attitude. What percentage of your success is dependent on your positive attitude: When listening?
Jean Rinehart, Executive Director
Marilyn Imhoff-Edman, Senior Director
Where does a positive attitudecome from?
What is your definition of apositive attitude?
What percentage of your success is dependent on your positive attitude:
When serving customers?
When doing your job?
What is your rating of your positive attitude?
1 to 10(10 being the greatest)
I am an enthusiastic person.
I am happy on the inside.
I look for the good in things.
I usually talk about the good in things.
I say why I like things and people, not why I don't.
I look for the opportunity when something bad happens.
I forgive people who have hurt or offended me.
If I have nothing nice to say, I say nothing.
I encourage myself.
I use positive-attitude language. I avoid can't and won't.
I have a positive self image.
I have a positive self image.
I exercise choices that build my positive attitude.
I help others without expectation or measuring.
I encourage others to succeed.
I am happy about myself and my life.
I work on my attitude every day.
I ignore people who try to discourage me or tell me "you can't".
I count my blessings every day.
I believe in myself.
ONCE YOU DISCOVER WHAT YOUR ATTITUDE IS, OR ISN'T,
you'll have a starting point and an understanding on how to move forward.
What determines effective communication?
1. Your ability to listen.....30%
2. Your ability to respond...20%
3. Your Attitude.......50%
What determines effective customer service?
1. Your ability to listen....30%
2. Your Ability to respond....20%
3. Your Attitude....50%
Half of your success is determined by your POSITIVE ATTITUDE!
We want to walk the talk and become a person of attitude!
Be Nice, Kind, Smile, Make Friends, Praise Others, Take Responsibility, Be Proud of Your Work, and Be Proud of Your Accomplishments!
Concentrate on yourself and resign your position as general manager of the universe! You can't be involved in other people's problems unless your own are gone!
You must take the time to be the BEST for yourself FIRST. This single step will pave the way for you to be the best you can be for others.....
You earn money by building a strong self- belief system.
You earn money by being better than the rest.
You earn money by having answers that others do not.
You earn money by loving what you do and having a great Attitude About Life!
Weekly e-zine, Sales Caffeine, sent to your e-mail every Tuesday
Books on Sales, Networking, Making the Cash Register Ring, etc
www.gitomer.com or email@example.com
Ideas from this presentation from Little Gold Book of “Yes” Attitude (2007)
n. Meditation or serious thought about one’s character, actions and motives.
I am _______________ where I want to be.
I can be _______________with a _______________ attitude.
Every day is an ________________.
I am_______________ .
The days ahead bring _______ _________________.
On this day in January 2014. I feel ______ being a _________.
I am exactly where I want to be.
I can be successful with a positive attitude.
Every day is an adventure.
I am confident.
The days ahead bring new opportunities.
On this day in January 2014, I feel great being a leader.