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salesforce introduction

<br>Salesforce is a cloud-based CRM platform founded in 1999. It streamlines customer relationship management with modules like Sales Cloud and Service Cloud. Offering customization and analytics, Salesforce is a versatile solution for businesses, fostering efficient sales, marketing, and service processes.<br><br>More Details Here:- https://www.itechcloudsolution.com/

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salesforce introduction

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  1. Salesforce Basic Information By SubhashPanchani Contact Us :- subhash.panchani@itechcloudsolution.com

  2. Introduction to Salesforce What exactly is Salesforce? Why is learning Salesforce important? What is Salesforce Ohana? What will the student group be doing this semester?

  3. Whatis Salesforce?

  4. What is a Customer Relationship Management (CRM) System? “A strategy for managing an organizations relationships and interactions with customers and potential customers.” - Salesforce.com Improves customer relationship management Creates a 360 view of the customer and their interactions with the business Organizes the information Gives a complete record of individuals and companies Records customer contact information ex. Email, telephone, website, social media profile

  5. Salesforce Clouds

  6. Why is learning Salesforce important?

  7. $859B 3.3M The Salesforce Economy New jobsby 2022 GDP impactby 2022 Creating millions of jobs and millions of Trailblazers 1 in 4 10M Trailblazers by 2022 Trailhead users found a new job Source 1.  IDC White Paper sponsored by Salesforce, The Salesforce Economy Forecast: 3.3 Million New Jobs, $859 Billion New Business Revenues to Be Created from 2016 to 2022, October 2017 2. Nucleus Research sponsored by Salesforce, The Real Economic Impact of Trailhead, March 2018.

  8. Job Opportunities • Salesforce.com • App Exchange Companies • Consulting Companies • Companies that use Salesforce

  9. Customer Success Platform • Connect to your customers in a whole new way

  10. 83% of Fortune 500 companies use Salesforce

  11. What is Salesforce Ohana?

  12. A Culture of Engaging All Stakeholders • Trust Deliver the most trusted infrastructure and communicate openly. • Customer Success Focus on customer success to drive mutual growth. • Innovation Empower Trailblazers with technology to succeed in the Fourth Industrial Revolution • Equality Respect and value a diversity of people.

  13. The Community Includes Everybody Salesforce MVPs CommunityGroups StudentGroups Women in Technology ISVs & SIs Strategy Technology Vetforce

  14. What will the student group be doing this semester? • Mission: Build a vibrant, world wide student community that is supported by Salesforce employees and the community, to help students learn Salesforce skills, build their network, and blaze their trail into the Salesforce ecosystem.

  15. Employers Struggle to Find People with Skills they Need Employers Recent Grads 81 71 % % of companies struggle to find talent of employers think recent grads areunprepared Source: Survey by Randstad US, 2016

  16. More than learning skills… + + + + = Learn Technical or Business Skills Support each other while learning Get career advice and mentorship Ask questions Build their network Become Job-ready!

  17. Opportunities Learn Salesforce through Salesforce Trailhead Networking opportunities • Joint user group events • Speaker panels • Career fairs • Volunteering events Certification funding? Dreamforce?

  18. Upcoming meetings • Martes, 17 septiembre7:15- 8:45pm • Martes, 15 octubre 7:15-8:30pm • Martes, 19 noviembre 7:15-8:30pm

  19. Next Steps Sign up for a Salesforce developer account Create a trailhead account 3. Log into the trailblazer community 4. Sign up for the trailblazer community group

  20. 1 2 3 2 4 – Follow instructions for signing up 

  21. 1. Sign up for a Salesforce developer account Go to: developer.salesforce.com/signup Role: Developer Company: Universidad de Montemorelos Please create a developer account even if you already have a trailhead account!

  22. 2. Create a Trailhead account Sign up with your developer edition credentials

  23. 3. Log into the Trailblazer Community https://trailblazer.salesforce.com • Click “Featured Groups” • Click “Student Groups by Region” • Find the Universidad de Montemorelos group • Feel free to join other user groups and set notification preferences

  24. 4. Sign up for Trailblazer Community Groups • 1. Create an account • 2. Click “Find Groups” and search “Boulder” • 3. RSVP and check in for the kickoff event

  25. Start blazing your trail! Salesforce Career Exploration for Students Trailhead Basics

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