salesforce basic introduction
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Salesforce is a cloud-based CRM platform designed to help businesses manage sales, customer service, marketing, and analytics. Its core products include Sales Cloud, Service Cloud, Marketing Cloud, and Data Cloud, enabling businesses to improve customer relationships, streamline processes, and drive growth. Salesforce also offers AI-powered tools like Einstein for predictive insights, Tableau for data visualization, and MuleSoft for system integration. With its AppExchange marketplace, businesses can extend Salesforce's capabilities through third-party apps tailored to their needs.
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salesforce basic introduction
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