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Patient Portals Market, 2016-2026 by Segmentation Based on Product, Application and Region

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Patient Portals


Share, Global Trends,

Analysis, Research, Report,


Segmentation and Forecast,


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Report Description

Report Description

Patient Portal services are available 24*7 via which a patient can view his/her recent

doctor visits, discharge summaries, allergies, medications, immunizations and lab

results. The benefits of using patient portals is that it enhances patient-provider

communication, support care between visits, empower patients and improve patient

outcomes. Patient Portals are beneficial for the doctor too; it increases their productivity

as they can have a quick overview of the patient’s medical history before examining

them, which saves a lot of time because the doctor doesn’t need to go through stacks of

files to understand the medical history of the patient; he/she can view it over the patient

portal. Few advanced patient portals also allow patients to exchange email with their

healthcare team, schedule non-urgent appointments, make payments, download forms,

update their contact information and check benefits and coverage.

The healthcare providers which offer Patient Portals are also HIPPA (Health Insurance

Portability and Accountability Act) compliant which was issued by U.S. Department of

Health and Human Services (HHS). According to this act an individual’s health

information is properly protected and at the same time adequate flow of health

information is provided to health providers to protect public’s health and well-being.

Hence, it strikes a balance between providing information to providers and maintaining

privacy of patients which is an added advantage to the patient portals market.


Report Description

Report Description

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One recent trend that has been observed in the patient portal market is the use of cloud

based systems to exchange information between the doctor and patient. Also, services

like on demand video doctor for non-critical treatment is gaining popularity. These new

tools/features in patient portal are enhancing patient-provider collaboration and

increasing patient satisfaction.

Patient Portals usage can be increased by making the patient a part of the health care team. This

can be done by encouraging patient portals access by receptionist at the time of check in, nurse

or medical assistant taking vitals and physician during examination. Also, the patient can be

empowered by educating them on how to use the patient portals and the various benefits of

using it, which will encourage the patient to visit the patient portals frequently.

Patient Portals Market: Drivers and Challenges

Patient Portals market is expected to rise in the future due to factors such as: increase in

demand due to ease in usage, advancements in technology which helps the key market players

in upgrading their offerings, growing demand of electronic health record (EHR) and positive

government funding policies.


Report Description

Report Description

There are various features which are added into the patient portals in the recent years, which

has been one of the driving factors for users (both doctor and patient) adopting it. Patient can

view their entire medical history on this patient portal, which is convenient as compared to

flipping through several files. Also, the patient can check their appointment details, history and

make payments through these patient portals.

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In addition to this, Patient Portals is gaining popularity among the elderly population as they can

be accessed from home on a 24 hour basis. Hence, they find it easier to view their medical

records over the patient portal rather than visiting a hospital or a clinic frequently.

Some of the challenges faced by Patient Portals market is data security. Though health providers

are gradually following the HIPPA privacy act, patients are still reluctant to use it as they are

scared of their personal information being leaked through these Patient Portals. Also, patients

are still not very open to making use of patient portals because they are not aware of all its

features. Hence, patient portals is not of much use to the provider, if the patient hasn’t filled in

appropriate information.

Patient Portals Market: Segmentation


Report Description

Report Description

Segmentation On The Basis Of Type:

Standalone Patient Portals: These are standalone websites that sells its services to healthcare


Integrated Patient Portals: There are integrated with commercial websites of healthcare


Segmentation On The Basis Of Delivery Mode:

Web-Based Delivery Patient Portals

Cloud-Based Delivery Patient Portals

Segmentation On The Basis Of End-User:




Others (Employer Groups and Government Bodies)

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Key Market Players

The major players present in the Patient Portals Market are Allscripts Healthcare Solutions,

Inc., athenahealth, Inc., McKesson Corporation, Greenway Health, LLC, eClinicalWorks, Epic

Systems Corporation, Cerner Corporation, NextGen Healthcare Information Systems, LLC,

CureMD, Medfusion, Inc., GE Healthcare, InteliChart and ZH Healthcare LLC..


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