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1. SOCIAL WORK ADVOCACY: LINKING CLINICAL & COMMUNITY PRACTICE
2. ADVOCACY: A CONCEPTUAL FRAMEWORKLinkages Between Individual and Society CASE ADVOCACY
CLASS ADVOCACY
INTERNAL ADVOCACY
EXTERNAL ADVOCACY
3. ADVOCACY GRID
4. ADVOCACY: A CONCEPTUAL FRAMEWORK CASE - client system is identifiable - usually an individual, family, or small group.
CLASS - client system is an anonymous grouping or collective, e.g., consumers of a service, the aged, the poor.
INTERNAL - change agent (worker) is employed within the target system or organization to be changed.
EXTERNAL -change agent (worker) is not employed by target system and is external to the organization that is being changed.
5. ADVOCACY GRID
6. ADVOCACY GRID
7. ADVOCACY GRID
8. ADVOCACY GRID
9. ADVOCACY GRID
10. MAKING A DIFFERENCE: IDENTIFY AND DESCRIBE A CLIENT/CONSTITUENCY WITH WHOM YOU HAVE MADE A DIFFERENCE
11. HOW DO YOU KNOW YOU ARE MAKING A DIFFERENCE? EXAMPLES:
Before and After/Pre and Post
Informants
Client Perception
Indices and Scales
12. HOW DO YOU DOCUMENT THOSE DIFFERENCES? IN CASE RECORDS
CLIENT FEEDBACK
CASE CONFERENCES
STAFF MEETINGS
BOARD MEETINGS
PUBLIC PRESENTATIONS
MEDIA AND PUBLICATIONS
13. WHO ELSE IS MAKING A DIFFERENCE?Where does information come from?JournalsCase StudiesEmpirical StudiesAdvocacy OrganizationsInternet Sites/Blogs
14. COMPARISON OF EVIDENCE-BASED MEDICINE AND SOCIAL WORK MORE UNCERTAINTY IN MEDICINE THAN THOUGHT
MORE INSTRUMENTATION IN MEDICINE
DIAGNOSES OFTEN SIMPLER AND STRAIGHT FORWARD- CONTRAST AN MI OR A BROKEN BONE TO SCHIZOPHRENIA OR HOMELESSNESS
15. COMPLEXITY OF EVIDENCE-BASED SOLUTIONS LIMITATIONS ON TYPES OF RESEARCH PERMITTED
ETHICALLY- DENYING CONTROL GROUPS
POLITICALLY- THE IDEOLOGICAL COMPONENT OF A RESEARCH AGENDA
FINCIALLY-COST OF RESEARCH
DEFINITIONALLY- WHO DECIDES THE OUTCOMES?
16. WHO ELSE NEEDS TO KNOW YOUVE MADE A DIFFERENCE? YOUR SUPERVISOR?
YOUR COLLEAGUES?
THE CLIENT AND FAMILY?
PRESIDENT OBAMA?
A BOARD/COMMISSION?
THE MEDIA?
17. WHO ELSE NEEDS TO KNOW? The Story of the Kings County Hospital Social Worker
How Do We Tell Our Stories in Compelling Ways?
The politics of thank you?
From back to front stage the enabler is not a passive role
Shifting the Kaleidoscope
18. ORGANIZATIONAL CHANGE MODELS 1. Holding Institutional Providers Accountable (Monitoring Organization from the Outside)
19. ORGANIZATIONAL CHANGE MODELS
2. Creating Alternative Services/Agency (Planning and Program Development)
20. ORGANIZATIONAL CHANGE MODELS 3. Developing or Strengthening Consumer and Staff Involvement Participations (Creating Structures and Processes from the Inside- Top Down)
21. STRATEGIES FOR MAKING CHANGE Consensus
Campaign
Contest
Conflict
22. Consensus
23. Campaign
24. Contest Know your environment
Know history
Show model somewhere else i.e.,competition with other business, other countries, communities, services
25. Conflict Social Action Tactics, e.g. Boycott; shadowing; massive telephoning
Non-violent protest
Civil Disobedience-The Ethics of Protest
26. BASIC PRINCIPLES FOR MAKING CHANGE: PERSPECTIVES FROM PRACTICE
27. Basic Principles of Making Change 1.Plan ahead in order to attend to both process and product.
2. Planning is a complex socio-political as well as technical process.
3.Assume nobody knows anything, anytime.
28. Basic Principles of Making Change 4. There is no such thing as rational and irrational
5. Know and make your case.
6. Once you define the problem, the next step is to document the problem.
29. Principles of Making Change
30. Principles of Making Change 9. Assume the principle of least contest.
10. Assume good will and common cause on part of the workers and those who run the system
11. There will always opposition to change at some level
31. Principles of Making Change 12. Minute taking, and record keeping in general, is a political, not a clerical function.
13. In taking action, assess risks realistically. Identify and weigh costs against gains.
14. The media is neither friend nor foe.