Employee Wellness Program Success Stories

1. Employee Wellness Program Success Stories Sponsored by: Summit Health [Now Part of Wellspan Health] Introduction by: Jamie Selman, Employer Relations Specialist, Summit Health

2. Franklin County GovernmentHealth and Wellness Program Sarah Hamel, MPH, CHES (Healthy Living Coordinator) Tiffany Bloyer, MS, MBA, PHR, SHRM-CP (HR Director)

3. Overview • Health and Wellness: The Early Years • Health and Wellness: Now • Health and Wellness: The Future • HR Perspective: Developing a Health and Wellness Program

4. Tiffany Bloyer Human Resources Director MS, MBA, PHR, SHRM-CP Franklin County Government February 2011 - Current Past Experience – Retail HR, State Government, Healthcare, Education Background - ~Masters of Science, ~ Masters of Business Administration, Professional in Human Resources (PHR) SHRM Certified Professional (SHRM-CP) Skills: ~ Master Googler, Community Networker, Chaos Diffuser, And Many, MANY Others

5. Franklin County Government:Who, What, Where?

6. Health and Wellness: The Early Years

7. Health and Wellness Timeline 2011/2012: 11 employees complete Wellness Report Card, Biometrics offered 2013/2014: Biometrics offered 2015: Newsletters, Blood drives, Fitcheck consultations, Lunchtime classes, Discounted YMCA membership, Health Fair, Biometrics offered

9. Sarah Hamel Healthy Living Coordinator MPH, CHES Franklin County Government 08/2016 - Current Contracted Through Chambersburg YMCA 05/2016 – 08/2016 Past Experience – K - 8 School Health, Society for Public Health Education, Pharmacy Background - ~Masters of Public Health, Community Health Education ~Certified Health Education Specialist Skills - ~ Master Googler, Guinea Pig, Scheduling Wizard, And Many, MANY Others

10. Health and Wellness Timeline 2016: - Newsletters, Blood Drive, Health Fair, Inbody Screenings, Lunchtime Presentations, Yoga, Flu shots, Biometrics Offered 2017 (Report Card Year 1): Points system introduced, Improved Website with Online Point Request Capability, Online Walking Challenge 2018 (Report Card Year 2): Automated Session Check-in with Barcode Scanner, Jail Gym Equipment, Compassion Fatigue Training, OSAL, Stop the Bleed 2019 (Report Card Year 3): Video Quiz system with automated points, Lifestyle Change Program, Jail Gym Equipment Training, OSAL, Stop the Bleed

11. Health And Wellness: Now

12. Program Goals • Create and sustain a culture of health and wellness at the County • Provide opportunities for employees to gain new experiences through classes, presentations, and programs • Increase utilization of preventive care (Primary Prevention) • Increase health education and awareness • Reduce costs of Secondary & Tertiary Prevention (treatment of the advanced stages of preventable conditions)

13. Highmark Employee Health Stats Top Conditions at the County: - Musculoskeletal Pain (Everything but back pain) - Obesity -High Blood Pressure & High Cholesterol (At risk for Heart Disease) • Diabetes • Other Complex Condition (Trauma, transplants) • Behavioral Health (Everything but depression) • Note: there are 350 members with one or more chronic conditions

14. Program Offerings • Employee Assistance Program • Inbody Screenings • Blood Drives • Walking Challenge • Lunch Time Presentations • Health Fair • Biometrics • Screenings (Hearing & BP) • Monthly Newsletter • Lifestyle Change Program • Weight Watchers • Flu Shot Clinic • Preventive Care Time Off • Community Fundraising

15. Program Statistics 2018 Program Activities and Participation ** 294/323 Completed W.R.C ** • 50+ events offered • 2,245 event registrations (Blood drive, walking program, report card) • 1,557 event check-ins using barcode scanner • 3,378 Point Requests • 10 Wellness Ambassador Meetings • 195 Biometrics participants

16. Program Statistics 2019 Program Activities and Participation ** 347 W.R.C Registrants ** • 38 events offered • 984 event check-ins using barcode scanner • 356 Point Requests • 150 Quiz Submissions • 3 Wellness Ambassador Meetings • 21 Lifestyle Change Program participants

17. Health and Wellness Report Card Completely Voluntary, open to benefit eligible employees Duration: January 2nd to November 30 annually Complete Franklin County Health and Wellness Activities to Earn Points! NEW! These Points Must Total 700 by November 30, 2019 700 points Earned = $500 or $20.83 per pay off premium or additional on pay starting in January 2020

20. 2017 - 2019 Wellness Program Preventive Care Utilization

21. Preventive Care Time Off • 7.5 – 8 hours per calendar year (Determined by employee status) • NOTE: This time off may only be used for Preventive Care not the treatment of illness or injury • Appropriate and Inappropriate uses of PCTO time: • **Note: Participants must receive approval from HR as well as submit verification of PCTO and proof of preventive care appointment to HR.

22. Lifestyle Change Program • Spring Cohort • January 14th – April 5th, 2019 • 12 weeks • 200 W.R. C. points • $78 (payroll deduction) • 12 lifestyle change classes lead by a Certified Nurse Practitioner • 3 classes each of the following Yoga, Exercise Classes, Relaxation Techniques, Qigong • Initial Inbody Screening and Final Inbody Screening • Weight Watchers at Work Weekly Meetings • **Note: Participants must attend at least 6 classes and 6 activities to be eligible for 200 points

23. Health and Wellness: The Future

24. 2020 and Beyond • Include spouses and dependents in wellness initiatives • Continue to offer innovative health and wellness programming to our diverse workforce • Stay current in health education and public health practices • Continue to explore and collaborate with community organizations

25. HR Perspective:Developing a Health and Wellness Program

26. Developing a Health and Wellness Program • Budget/advocating for HLC to admin • Why wellness is important at FCG • What we’re seeing with rates and claims • Marketing • Sources of ideas • Successes/issues

27. Thank you! Immediate Questions? Please hold all other questions until 9:30am for our panel style Q&A.

28. Volvo Construction Equipment Courtney Group & Andrew Tees

29. Courtney Group: Healthy Living Coordinator, YMCA • Bachelors of Science from Slippery Rock University 2018 • Major: Public Health • Former college track and cross country athlete • A member of the Healthy Living Department at the Chambersburg YMCA • Responsibilities: • Develop and implement wellness programs at Volvo CE • Educate employees on the different aspects of wellness • Analyze and evaluate data to improve current wellness programs at Volvo • Plan and host on-site Health Fair at Volvo CE

30. Andrew Tees, Employee Health & Safety Coordinator • Bachelors of Science from Lock Haven University in 2009 • Masters of Science from University of New Haven (CT) in 2010 • NATABOC Certified Athletic Trainer since 2009 • Experience working in college and professional sports before joining VCE in May 2017 • Goal upon joining VCE was to promote a culture of “proactive instead of reactive” when it comes to injuries/pain • Responsibilities: • FMLA Administration • Short-term & long-term disability • Workers’ Compensation claims • Ergonomics improvements onsite

31. Health & Wellness Program Mission Statement The Volvo Healthy Living Program exists to create a culture of wellness within the Volvo CE North America community through on-site wellness activities, as well as the sponsorship and promotion of healthy living activities within local communities.

32. Why is Health & Wellness Important to Volvo CE? “We believe that wellness, in its many forms, helps deliver tangible business results with regard to productivity, reduced costs, and increased engagement. More than that, our wellness programs help deliver improved quality of life for our employees and their dependents. When our employees are healthy and happy, we do better at delivering on our mission of prosperity for our customers, business, community, and society” -Andy Williford, VP of HR and Country HR Leader

33. Biometric Screenings • Provided free onsite every year since 2012 with mixed results • Participation often in the 5-10% range • Partnered with Summit Health for 2018 screenings with great results • First year of incentive-based program (Reduced insurance premiums) • 49.4% of all employees completed screenings

34. Results 31% of employees screened categorized as pre-diabetic or diabetic

35. Results 32% of employees screened categorized as borderline or high risk

36. Results 64% of females screened categorized as having moderate or high risk for heart disease due to low HDL levels

37. Results 92% of males screen categorized as having moderate or high risk of heart disease due to low HDL levels

38. Action Plan • Tobacco cessation • Offered once a quarter • 10 participants in the first offering • 4 participants reported that they have stopped using tobacco due to the class • Information Sessions in the Cafeteria • Leading up to the 2019 biometric screens there will be weekly information sessions in the Cafeteria • Focus on what to do if you are at risk for diabetes or heart disease • Infographics inform employees of our results throughout the year • Adding spouses to increase accountability • Spouses account for our highest claims • Future: • Prevent T2 classes on-site

39. Onsite Medical Clinic • Opened in May 2018 • Held every other Wednesday from 11 AM - 3 PM • Works as a Urgent Care without labs and X-Ray • Roughly 100 unique visits • Benefit to employees: • Free to full time employees • Fast & efficient walk-in appointments • Benefit to Volvo CE: • Cost controlled healthcare • Employees don’t lose productivity time by leaving for an appointment

40. Live Health Online • Telemedicine Kiosk located at VCE • Employees have access to Kiosk onsite or at home via the mobile app or website • On Average, sees about 20-40 unique visits per year • Convenient and cost effective access to healthcare for employees

41. Onsite Fitness Center • Opened February 2018 • 360 waivers signed • As of January 2019, averaging 36 people per day • Benefit to Employees: • Available for use anytime employee has access to facility • Free for employees to use • Benefit to Volvo CE: • Supports wellness program goals • Employees don’t lose productivity time

42. Onsite Fitness Center • Weekly Group Exercise Classes • Core • Stretch & Scan • There is a range of equipment such as: • Treadmills • AMT • Elliptical • Rower • Cable machine • Free Weights

43. YMCA Partnership • We partner with 6 YMCAs: 212 total memberships • Chambersburg: 113 Family Memberships, 25 Adult Memberships • Carlisle: 24 Family, 7 Adult • Harrisburg: 24 Family, 0 Adult • Waynesboro: 12 Family, 3 Adult • Hanover: 4 Family, 0 Adult • Benefit to Employees: • A free or discounted YMCA membership for Volvo employees and their family • Access to sports leagues, fitness classes, pools • Kids programs for all ages • Benefit to Volvo CE: • The partnership keeps the memberships at a low cost • Keeps strong community ties • Supports wellness program goals

44. Fitness Club Reimbursements • If employees chose to go to a fitness facility other than the YMCA they are eligible for reimbursement • $500 for a family • $300 for an individual • Benefit to Employee: • Promotes health and wellness to entire family • Allows them to seek fitness options anywhere • Benefit to Volvo CE: • Promotes health and wellness to entire family • Supports wellness program goals

45. Health & Wellness Week • Health Fair • Between 20-23 vendors • Last year some of our vendors were: • Quick Release Bikes • Summit Urgent Care • Delta Dental • New Day Yoga • Other 2018 events • 2 lunch and learns • Grit and Growth Mindset • Nutrition • 4 different fitness classes • POUND • Bollywood Dance • Core • Stretch and Scan • Stress reduction event called Painting Pumpkins

46. Other Screenings Offered Onsite • Thyroid Screenings Every September • ~100 participants each year • In 2017, had a positive result that led to the early detection of cancer in an employee • In 2018, had a positive result as well that led to the condition being actively managed • Heart Disease Risk Screening • ~100 participants each year • In 2018, we had 36 “abnormal” tests prompting those employees to seek additional testing • In 2019, we only had 10 “abnormal” tests • Body Composition Screenings • 6-7 events per year • 110 unique participants with a total of 214 visits

47. Other Events Offered Onsite • Blood Drives • Red Cross & Central PA Blood Bank • Averaging 15 participants • Our last Blood Drive in January had 24 participants • Designated Donor • Flu Shots • Partnership with Weis Pharmacy in Shippensburg • Free to employees • Offered every Fall onsite and at the Pharmacy • In 2018, employees and their spouses received almost 200 flu shots.

48. Other Offerings • Weekly Massages • Provided by New Day Yoga • $1/minute for employees, up to 20 minutes • Every Thursday from 11 AM - 1 PM • Breast Cancer Awareness Week • Employees wear pink or ribbons • One day event in cafeteria with photo booth and cupcakes • Wellness Programs • Falling into the New Year • Tour de Volvo

49. Other Offerings • Cumberland Valley Race Series • Employees receive free entries to the race series • 118 participants last year • Michaux Endurance Series • Employees receive free entries to the bicycle races • Monthly Sitewide Infographics • Different monthly topics showcased around the facility

50. Thank You!