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16 June 2008 INCOSE 08, Utrecht, The Netherlands anne.bruseberg@sea.co.uk PowerPoint Presentation
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Applying the Human Views for MODAF to the conception of energy-saving work solutions Dr Anne Bruseberg Systems Engineering & Assessment Ltd, UK on behalf of the Human Factors Integration Defence Technology Centre (HFI DTC). 16 June 2008 INCOSE 08, Utrecht, The Netherlands

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Applying the Human Views for MODAF to the conception of energy-saving work solutionsDr Anne BrusebergSystems Engineering & Assessment Ltd, UKon behalf of the Human Factors Integration Defence Technology Centre (HFI DTC)

16 June 2008INCOSE 08, Utrecht, The Netherlands

anne.bruseberg@sea.co.uk

objectives
Objectives
  • What is tele-working?
    • People are allowed / encouraged to work from home for large parts of their working time
  • Why? … It reduces:
    • Costs for office-based facilities
    • Time and effort needed for travelling to offices
    • Greenhouse gases
    • Use of fossil fuels
  • Effects
    • Human-related concerns play an important role
    • Creates distributed working practices
    • Need for technologies – to enable:
      • Remote communication
      • Information sharing for collaboration and cooperation activities.
    • Need for organisational and procedural implementation
hfi domains

Human Factors

Engineering

Manpower

Personnel

HFI

Training

Health Hazards

System Safety

Organisational & Social

HFI domains
what is modaf
What is MODAF?
  • MoD Architectural Framework
  • Based on DoDAF
  • Conceive complex systems
  • Achieve Interoperability
  • Support requirements specifications
  • Model current and future systems (static)
    • Separation of component concerns
    • Several levels of abstraction
architecture characteristics
Architecture characteristics
  • Generic: Conceptual Data Model / Meta Model
  • Instantiation: Logical and Physical Data Model
  • View: window/snapshot onto model
  • Architectural products
  • Viewpoints
what are human views hvs
What are Human Views (HVs)?
  • Objectives
    • Express (high-level) HFI/HSI concerns in a Systems Engineering language
    • Capture human-related components of Enterprise models
        • Helps HFI/HSI to relate to SE concepts/methods
        • Ensures common modelling approach
  • HFI design decision areas that can generally be perceived as formal definitions.
    • Not:
      • the ‘soft’ issues that may be observed
      • Informal dependencies and behaviours (they are constraints and results)
      • Methods
  • Functional definitions
    • extending traditional meaning of ‘functional’ to HFI design areas
outlook
Outlook
  • Issue 1 of HV Handbook
  • Applications
  • Guidance
    • Process
    • Methods
  • Harmonisation with NATO HVs
  • Further alignment with MODAF developments
  • Issue 2 of HV Handbook (release early 2009)
stv 6 for tele working
StV-6 for tele-working

Requirements: Operational Activity to Capability Mapping

tele working concerns hv e
Tele-working concerns: HV-E

Human Functions and Tasks

  • OV-5: Relevant types of work
    • Research; Design; Consultancy; Business Management (i.e. activities of ‘Knowledge Workers’)
  • HV-E: describes human activities
    • for research:
      • Project planning, information gathering, document writing
    • the practice of tele-working itself may introduce new tasks, e.g.
      • Work monitoring – through more extensive project planning
        • fosters sense of accountability
  • AoF: Options for tool support:
    • Automated time and activity logging – to support monitoring
    • OR: remote workers may be trusted and organisational mechanisms used
tele working concerns hv c
Tele-working concerns: HV-C

Human Interaction Structure

  • New travelling and office attendance patterns
  • Distributed working environment with
    • remote communication
    • data sharing
  • Equip employees with the necessary tools, e.g.
    • light laptop, mobile phone, remote email access
    • home-based infrastructures (e.g. networking facilities, furniture).
  • Central office spaces receive different functions, e.g.
    • hot desks combined with mobile document lockers
    • many meeting rooms, teleconferencing facilities
    • catering shared with other companies
    • separate wireless networks outside secure company network
experiences
Experiences
  • Comprehensive framework – capturing breadth of HF concerns
  • Clarified effects of change on other design aspects
  • Scrutiny – clarified open questions and raised issues
  • Graphical versions – facilitate communication between experts
  • ‘To-Be’ models need to be grounded in ‘As-Is’ models
  • Representation options need further development
benefits of using hvs
Benefits of using HVs
  • HVs model the human side of transformations needed for energy-saving work solutions, including:
    • HV-A: Who could be made available for tele-working?
    • HV-B: How may human-related benefits be expressed and measured?
    • HV-C: What are the human interaction structures to be supported by technology solutions?
    • HV-D: What are the required changes to formal organisational structures?
    • HV-E: Which human activities are to be supported by technology functions, and how should human and systems complement each other?
    • HV-F: Which human roles and skills need to be supported?
    • HV-G: What are the time structures, conditions, and scenarios to be supported for different configurations?
  • HVs enable an overarching approach to manage change by embedding HVs in an existing Architectural Framework