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By: Brandt Marine, Brandon Sohl , Andrew Doyle. Wikis in Business. Outline. Problem Statement and Factors Background on Wikis Types of Wikis Wikis vs. Email Recommendation. Problem Statement and Factors.

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By brandt marine brandon sohl andrew doyle

By: Brandt Marine, Brandon Sohl, Andrew Doyle

Wikis in Business


Outline
Outline

  • Problem Statement and Factors

  • Background on Wikis

  • Types of Wikis

  • Wikis vs. Email

  • Recommendation


Problem statement and factors
Problem Statement and Factors

  • The goal of this research was to evaluate if businesses can benefit from implementing wikis into their workplace.

  • Factors

    • Productivity

    • Efficiency


Background on wikis
Background on Wikis

  • Software

    • Central location

  • Ward Cunningham, 1995

    • Portland Pattern Repository

  • Wikipedia

    • Access


Geek squad
Geek Squad

  • Robert Stephens, founder of Geek Squad

  • Bought by Best Buy

  • Geek Squad wiki

    • Distribute ideas throughout organization

    • Use other forms of communication like video games and blogs


Wikis in business
Wikis in Business

  • Nokia (13,600 using wiki)

    • Update schedules

    • Monitor project status

    • Exchange ideas

  • Connects departments

  • Yahoo, Kodak, Disney


Types of wikis
Types of Wikis

  • Personal Wiki

    • Also known as a “Meeki”

    • Many people can see

    • One person can change contents


Types of wikis1
Types of Wikis

  • Bigger Business

  • Select list of users

  • Password needed to access

  • Individual knowledge to a central location

  • Customer relations and direct access to employees

  • Small Business

  • Select list of users

  • Password needed to access

  • Individual knowledge to a central location

  • Connection of business to business sources

Private Wiki

Gated Access Wiki


Types of wikis2
Types of Wikis

  • Public Wiki with Open Access

    • Similar to Wikipedia

    • No control of changes in information

    • Hard to keep information legitimate

    • Used for public opinion


Wiki example
Wiki Example

  • Wiki Spaces

  • http://businesswikis.wikispaces.com/


Wiki vs email
Wiki vs. Email

  • Advantages of wiki

    • Cut down on emails sent in a day

    • Collaborate ideas in central location

  • Advantage of email

    • Open Source

    • Private conversations


Wikis vs email
Wikis Vs Email

Source: http://www.wikinomics.com/blog/index.php/2008/03/26/wiki-collaboration-leads-to-happiness/


Examples of wikis
Examples of Wikis

  • Luis Suarez, executive of IBM

    • Reduced email from 175 emails/week to 35 emails/week

    • Average of 5 minutes per email saved 700 minutes per week


Business types and wikis
Business Types and Wikis

  • Company Intranet

  • Corporate Documentation

  • Organize and Display:

    • Meeting Notes

    • Project Agendas

    • Calendars

  • Cost Efficiency


Business types and wikis1
Business Types and Wikis

  • Formatting

  • Maintenance

  • Not a good conversational tool


Conclusion
Conclusion

  • Background on Wikis

  • Types of Wikis

  • Wikis vs. Email


Recommendation
Recommendation

  • Wikis over Email for collaboration

  • Factors

    • Efficiency

    • Productivity

  • Private Wiki or Gated Access Wiki



Sources
Sources

  • Carlin, Dan. (2007). Corporate wikis go viral. Business Week, Retrieved November 18, 2010, from http://www.businessweek.com/technology/content/mar2007/tc20070312_476504.ht

  • Goodnoe, Ezra. (2005). How to use wikis for business. Information Week, Retrieved November 18, 2010, from http://www.informationweek.com/news/global-cio/showArticle.jhtml?articleID=167600331&pgno=1&queryText=&isPrev

  • Lynch, C. (2008, December). Seven Keys to Choosing and Managing a Corporate Wiki. CIO. Retrieved November 18, 2010, from http://www.cio.com/article/472369/Seven_Keys_to_Choosing_and_Managing_a_Corporate_Wiki

  • Mell, J. (2008, March 18). Wikis as alternatives to email – find the ROI. . Retrieved November 18, 2010, from http://jonmell.co.uk/wikis-as-alternatives-to-email-find-roi/

  • Schneider, Ivan. (2007). What's a wiki? part ii. Information Week, Retrieved November 18, 2010, from http://www.informationweek.com/news/showArticle.jhtml?articleID=201400&queryText=what%27s%20a%20wiki%20part%20II

  • Williams, A. (2008, March 26). Wiki collaboration leads to happiness. Wikinomics. Retrieved November 18, 2010, from http://www.wikinomics.com/blog/index.php/2008/03/26/wiki-collaboration-leads-to-happiness/


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