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Six Sigma Revisited. New views of an old practice Steve Neuendorf SASQAG Nov 16,2007. Something Exciting. Amen' to a church-free lifestyle By Cathy Lynn Grossman, USA TODAY

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Six sigma revisited

Six Sigma Revisited

New views of an old practice

Steve Neuendorf

SASQAG Nov 16,2007

Something exciting
Something Exciting

Amen' to a church-free lifestyle

By Cathy Lynn Grossman, USA TODAY

SEATTLE — It's Sunday morning in the state that leads the nation in a soul-shaking statistic: the highest percentage of people who say they have no religion.



So let s talk about six sigma or six sigma or sick sigma

So Let’s Talk aboutSix Sigma (or six sigma; or Sick Sigma . . . )

Pretty Exciting Stuff

Six sigma trees
Six Sigma Trees



Common Cause


Process Owner











A whole bunch of tools

Not just numbers anymore
Not just numbers anymore

  • Something about “Statistical Process Control” (SPC) implies “Statistics” or numbers.

  • Way too many people and organizations think it is only about numbers and process

(BUSINESSWEEK - June 11, 2007) Six Sigma: So Yesterday?

In an innovation economy, it's no longer a cure-all

So has the Six Sigma moment passed? "I think it has," says Babson College management professor Tom Davenport. "Process management is a good thing. But I think it always has to be leavened a bit with a focus on innovation and [customer relationships].”

Measurement cycle
Measurement Cycle



Six sigma forest
Six Sigma Forest



Why it works so well and in so many places

The study
The “Study”

About the presenter

Steve has over thirty years experience in consulting, management, industrial engineering and measurement, with twenty five years directly related to management, measurement and improvement of software engineering projects and processes. Steve also has extensive management consulting experience, BA and MBA degrees with post graduate work in information management, and a JD and subsequent practice focusing on business. Steve has extensive teaching experience ranging from academics to hands-on workshops.

For the past year, Steve has been doing a research project for NASA on management of strategy, portfolios, programs and projects in Corporate America. The study analyzed program and management structure, sizing and performance, and the influence of discovered recent and dramatic change.

Steve is the author of two books:

Six Sigma for Project Managers, 2004 Management Concepts, Inc., Vienna, VA, ISBN 1-56726-146-9

Project Measurement, 2002 Management Concepts, Inc., Vienna, VA, ISBN 1-56726-140-X

About the Presenter