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Corporate Presentation. Leader in network troubleshooting and protocol analysis. Leader in scalable real-time analytics and monitoring. The New NetScout – A Great Combination. Industry leader in network and application performance management solutions. Company Background. Finance

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Presentation Transcript
the new netscout a great combination

Leader in network troubleshooting and protocol analysis

Leader in scalable real-time analytics and monitoring

The New NetScout – A Great Combination

Industry leader in network

and application performance management solutions

company background
Company Background


  • Stable & Profitable - $280m Revenue

- Nasdaq Listed

Customers- 13,000 worldwide- 86% of the Global Titans 50Sales and Services- Sales & distribution in 30+ countries - Global support & training

- 70 Support Staff across 5 Centres WW

People - 750+ employees worldwideR&D- Decades of expertise- 300 employees in R&DCustomer Satisfaction Awards - Omega NorthFace Award- Wells Fargo Continuously Innovative

the ultimate payoff reduced mttr customer satisfaction


Automated Flow-based Diagnosis

Data-Driven Anomaly Detection

The Ultimate Payoff – Reduced MTTRCustomerSatisfaction

Root Cause Found


Service Outage


Calls Support

Customers Impacted





Problem Origin



Reactive Analysis


proactive monitoring kpis for early detection of service issues
Proactive MonitoringKPIs for Early Detection of Service Issues
  • How fast is the service running?
  • Is that response time acceptable?
  • Are there any errors?
  • What is the success rate?
real time troubleshooting flow analysis for problem isolation
Real-Time TroubleshootingFlow-Analysis for Problem Isolation
  • How are the resources being utilized?
  • How much?
  • By who?
  • How does one service affect another service?
real time troubleshooting cont deep packet inspection for definitive troubleshooting
Real-Time Troubleshooting cont.Deep Packet Inspection for Definitive Troubleshooting
  • What exactly was the conversation exchange for a specific service?
  • How can we reconstruct a session from the recent past to see what happened?
  • Is there a poorly designed service causing the degradation?

Identifies impending congestion at key network locations

  • Statistical underpinnings:
    • Forecasts segment, circuit and application growth, including, days-to-threshold and projection calculations

Tel: +44 (0) 1737 852 251