1 / 2

BIS 221 Week 2 Apply Customer Service Support Proposal//tutorfortune.com

BIS 221 Week 2 Apply Customer Service Support Proposal//tutorfortune.com<br><br>Click on below link to buy<br>https://tutorfortune.com/products/bis-221-week-2-apply-customer-service-support-proposal<br><br>BIS 221 Week 2 Apply Customer Service Support Proposal<br> <br><br>Purpose of Assignment<br><br>In this assignment, you to develop your skills using Microsoftu00ae Word to address a business case.<br><br>Assignment Steps<br><br>Resources:<br><br>Microsoftu00ae Office Help and Training<br><br>Other tutorials available online<br><br>Read the following scenario:<br><br>You have been asked to write a business proposal for a client in the hope of setting up a 3-year customer service contract in support of a new application they are launching this month. Support services will include technical problem solving and answering questions on the use of the application.<br><br>Write a minimum 1,050-word research summary using Microsoftu00ae Word in which you communicate the details of your business proposal to the project team. Include the following components in your research summary:<br><br>A Microsoftu00ae Word business template of your choice<br><br>A description of the clientu2019s needs including <br><br>Hours of operation<br><br>Number of calls that will need to be taken<br><br>Reporting needs<br><br>Proposed solution to clientu2019s needs <br><br>Pricing<br><br>Time of support operation<br> <br>Advantages of using your service<br><br>What support avenues you will provide (live chat, phone, web)<br><br>Research through citations and references using the Word reference tool to insert them into the paper<br><br>An inserted image supporting your recommendation<br><br>A built-in style appropriate for a business document<br><br>A bulleted or numbered list<br><br>A proofing review using Spelling & Grammar check<br><br>Submit your final summary in the following file formats: DOCX, PDF, HTML, and TXT file. This will acquaint you with differences between file formats and why these different file formats may be useful.<br><br>Cite a minimum of three references.<br><br>Format your assignment according to APA guidelines.<br><br>Click the Assignment Files tab to submit your assignment.<br><br>Used with permission from Microsoft. <br>BIS 221 Week 2 Apply Customer Service Support Proposal<br><br>Click on below link to buy<br>https://tutorfortune.com/products/bis-221-week-2-apply-customer-service-support-proposal<br>

hidhid
Download Presentation

BIS 221 Week 2 Apply Customer Service Support Proposal//tutorfortune.com

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. BIS 221 Week 2 Apply Customer Service Support Proposal//tutorfortune.com Click on below link to buy https://tutorfortune.com/products/bis-221-week-2-apply-customer-service-support-proposal B I S 2 2 1 We e k 2 A p p l y C u s t o me r S e r v i c e S u p p o r t P r o p o s a l   P u r p o s e o f A s s i g n me n t I n t h i s a s s i g n me n t , y o u t o d e v e l o p y o u r s k i l l s u s i n g Mi c r o s o f t ®   Wo r d t o a d d r e s s a b u s i n e s s c a s e . A s s i g n me n t S t e p s R e s o u r c e s : Mi c r o s o f t ®   O ffi c e   H e l p a n d T r a i n i n g O t h e r t u t o r i a l s a v a i l a b l e o n l i n e R e a d   t h e f o l l o w i n g s c e n a r i o : Y o u h a v e b e e n a s k e d t o w r i t e a b u s i n e s s p r o p o s a l f o r a c l i e n t i n t h e h o p e o f s e t t i n g u p a 3 - y e a r c u s t o me r s e r v i c e c o n t r a c t i n s u p p o r t o f a n e w a p p l i c a t i o n t h e y a r e l a u n c h i n g t h i s mo n t h . S u p p o r t s e r v i c e s w i l l i n c l u d e t e c h n i c a l p r o b l e m s o l v i n g a n d a n s w e r i n g q u e s t i o n s o n t h e u s e o f t h e a p p l i c a t i o n . Wr i t e   a mi n i mu m 1 , 0 5 0 - w o r d r e s e a r c h s u mma r y u s i n g Mi c r o s o f t ®   Wo r d i n w h i c h y o u c o mmu n i c a t e t h e d e t a i l s o f y o u r b u s i n e s s p r o p o s a l t o t h e p r o j e c t t e a m. I n c l u d e t h e f o l l o w i n g c o mp o n e n t s i n y o u r r e s e a r c h s u mma r y : A Mi c r o s o f t ®   Wo r d b u s i n e s s t e mp l a t e o f y o u r c h o i c e A d e s c r i p t i o n o f t h e c l i e n t ’ s n e e d s i n c l u d i n g   H o u r s o f o p e r a t i o n

  2. N u mb e r o f c a l l s t h a t w i l l n e e d t o b e t a k e n R e p o r t i n g n e e d s P r o p o s e d s o l u t i o n t o c l i e n t ’ s n e e d s   P r i c i n g T i me o f s u p p o r t o p e r a t i o n   A d v a n t a g e s o f u s i n g y o u r s e r v i c e Wh a t s u p p o r t a v e n u e s y o u w i l l p r o v i d e ( l i v e c h a t , p h o n e , w e b ) R e s e a r c h t h r o u g h c i t a t i o n s a n d r e f e r e n c e s u s i n g t h e Wo r d r e f e r e n c e t o o l t o i n s e r t t h e m i n t o t h e p a p e r A n i n s e r t e d i ma g e s u p p o r t i n g y o u r r e c o mme n d a t i o n A b u i l t - i n s t y l e a p p r o p r i a t e f o r a b u s i n e s s d o c u me n t A b u l l e t e d o r n u mb e r e d l i s t A p r o o fi n g r e v i e w u s i n g S p e l l i n g & G r a mma r c h e c k S u b mi t   y o u r fi n a l s u mma r y i n t h e f o l l o w i n g fi l e f o r ma t s : D O C X , P D F , H T ML , a n d T X T fi l e . T h i s w i l l a c q u a i n t y o u w i t h d i ff e r e n c e s b e t w e e n fi l e f o r ma t s a n d w h y t h e s e d i ff e r e n t fi l e f o r ma t s ma y b e u s e f u l . C i t e   a mi n i mu m o f t h r e e r e f e r e n c e s . F o r ma t   y o u r a s s i g n me n t a c c o r d i n g t o A P A g u i d e l i n e s . C l i c k   t h e A s s i g n me n t F i l e s t a b t o s u b mi t y o u r a s s i g n me n t . U s e d w i t h p e r mi s s i o n f r o m Mi c r o s o f t .   B I S 2 2 1 We e k 2 A p p l y C u s t o me r S e r v i c e S u p p o r t P r o p o s a l Click on below link to buy https://tutorfortune.com/products/bis-221-week-2-apply-customer-service-support-proposal

More Related