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b usiness continuity Disaster Recovery RESILIENCE PLANNING Incident Mgt. COOP Crisis Mgt. preparedness management EMERGENCY MGT. Incident Response Contingency planning. KNOW YOUR ROLE IN CONTINGENCY PLANNING / DISASTER RECOVERY AZ ARMA CHAPTER April 19, 2012

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Presentation Transcript
slide1

business continuity

Disaster Recovery

RESILIENCE PLANNING

Incident Mgt. COOP

Crisis Mgt. preparedness

management

EMERGENCY MGT.

Incident Response

Contingency planning

slide3

KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY

AZ ARMA CHAPTER

April 19, 2012

Monique Hafler

Katherine Jonelis

know your role in contingency planning disaster recovery
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Overview of BCP
  • Contingency Planning/BCP
  • Recovery Planning
  • Business Impact Analysis (BIA)
  • Vital Records Protection
know your role in contingency planning disaster recovery1
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Disaster Recovery OR

Business Continuity?

know your role in contingency planning disaster recovery4
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Contingency Planning –
    • Strategy to minimize the effect of disturbances and to allow for timely resumption of activities for an organization.
    • Often combines several different sub-plans providing detailed instructions regarding how to conduct the company in the face of several different emergency situations.
know your role in contingency planning disaster recovery5
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Contingency Planning –
    • Focuses on continuing operations in the face of some sort of natural disaster, man-made, security violation, intentional or accidental disruption that affects normal operations.
    • Examples from SCF Arizona and Central AZ Project
know your role in contingency planning disaster recovery6
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Disaster -
    • Sudden, unplanned calamitous event
    • Makes it impossible to perform functions for some period of time
know your role in contingency planning disaster recovery7
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Disaster -
    • Types:
      • Class 1 – Most severe
      • Class 2 – Local/regional affect
      • Class 3 – Major destruction during work hours
      • Class 4 – Destruction off hours
      • Class 5 – 1 or 2 functions affected
      • Class 6 – Sub function affected
      • Class 7 – Lost document
know your role in contingency planning disaster recovery8
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Disaster Recovery Planning -
    • Advance planning & preparation
    • Minimize loss
    • Ensure continuity of critical business functions
know your role in contingency planning disaster recovery9
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Recovery –

“When the smoke clears and the waters recede”

  • Recovery Checklist
  • Annually – Confirm vendor agreements
  • Benefit of a RIM and Retention program
know your role in contingency planning disaster recovery12
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Business Impact Analysis (BIA) -
    • Evaluate critical operations for the organization and determine resources needed to run them.
    • Basis for management to make strategic decisions about recovery.
    • Crucial to know exactly where all critical information resides and to plan for its recovery should the need arise.
know your role in contingency planning disaster recovery13
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Business Impact Analysis (BIA) -
    • Recovery Time Objective:
      • Period of time within which systems, applications, or functions must be recovered after an outage.
    • Recovery Point Objective:
      • Point in time to which systems and data must be recovered after an outage.
know your role in contingency planning disaster recovery14
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Vital Records Protection Program–
    • Ensures continued viability
    • Can resume operations quickly
    • Re-establishes financial and legal status
    • Fulfills obligations
    • ID’s records needed immediately following a disaster
  • 2-8% are Vital
know your role in contingency planning disaster recovery15
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Vital Records Protection Program–
    • What does it Include?
    • Start with Inventory
    • Define & Identify Priority
      • After disaster, records needed may not be same as organizational vital records
know your role in contingency planning disaster recovery16
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Vital Records Protection Program–
    • Common Vital Records after Disaster:
      • Emergency Plans & Directives
      • Delegation of Authority
      • Building Plans & building system operation manuals
      • Emergency Staffing Assignments
know your role in contingency planning disaster recovery17
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Vital Records Protection Program–
      • Protection Methods
      • Fire-resistant safes or cabinets
      • Vaults
      • Duplication
      • Cloud
      • Microfilm or Digital copies
know your role in contingency planning disaster recovery18
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Vital Records Protection Program–
      • Electronic Protection Methods
      • Magnetic Back Up Tape
      • Electronic Vaulting
      • Mirroring – Redundancy
      • Hot Site – Warm Site – Cold Site
know your role in contingency planning disaster recovery20
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Resources –
    • Records Emergency Planning and Response Webinar – FEMA, www.firstrespondertraining.gov
    • Association of Contingency Planners – AZ Chapter, www.azacp.org
    • Disaster Resource Guide, www.disaster-resource.com
    • NFPA 232, Standard for the Protection of Records – NFPA,www.nfpa.org
    • Vital Records & Business Continuity – ARMA, www.ARMA.org, Online courses
    • BCP Seminar - AIIM, March 2003 Presentations, http://www.aiim.org/Chapters/ChapterWebArticle.aspx?ChapterID=20&WebArticleID=26308
know your role in contingency planning disaster recovery21
KNOW YOUR ROLE IN CONTINGENCY PLANNING /DISASTER RECOVERY
  • Contact Information:
    • Monique Hafler, Central AZ Project

623-869-2147

mhafler@cap-az.com

    • Katherine Jonelis, SCF Arizona

602-631-2128

kjonelis@scfaz.com

slide26

Thank you!

Questions?