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Ubiquitous Secure Document Storage and Sharing: A Case Study. EDUCAUSE Live! March 27, 2007. Bruce Maas , Interim CIO Cheryl Ellsworth , Systems Integration Manager. 1. Overview. The environment Incorporating system to meet objectives The PantherFile environment Applied uses.

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Ubiquitous Secure Document Storage and Sharing: A Case Study


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    1. Ubiquitous Secure Document Storage and Sharing: A Case Study EDUCAUSE Live!March 27, 2007 Bruce Maas, Interim CIO Cheryl Ellsworth, Systems Integration Manager 1

    2. Overview • The environment • Incorporating system to meet objectives • The PantherFile environment • Applied uses

    3. UWM at a Glance Student Population: 27,840 Undergraduates: 23,640 Masters: 3,200 Doctoral: 1,000 Faculty and Staff:3,360 Schools and Colleges: 12 Undergraduate programs:155 Masters programs: 49 PhD programs: 20 Milwaukee UWM Campus 93 acres 3

    4. The Campus Context • Research Growth Initiative • Student “Access to Success” • Expanding campus footprint • Part-time, mobile & non-resident students Collaboration & collaborative tools are imperative!

    5. “Wise Use of Technology” Approach • Cost-savings through standardization • Project collaboration between centralized & decentralized IT • Embracing shared governance • Eliminating “haves vs. have-nots” • Consistent user experience • Simplification of IT acquisition, support & maintenance

    6. Core Service Teams • Major IT initiatives led by most qualified person • Faculty, student, functional & technical staff representation • Goal to make enterprise services amenable to 80% of campus users • Commitment to values & civility

    7. IT Goal: Facilitate Collaboration • File & document storage (Xythos) • Web content management system (Paperthin Commonspot) • Mail & calendar suite (Zimbra) • Deploy "loosely coupled" applications rather than monolithic enterprise solutions

    8. Objectives • Cost-effective and secure • Easy & non-technical to use, flexible • Available both on and off campus • Adaptable to changing campus computer environment & user needs • Allows units to retire LAN storage

    9. Users in control of: • What is shared with campus colleagues • What is shared with outside partner colleagues • Locks, logging, sharing, versioning, and tickets • Read, write, delete, permissions Woo-hoofor control freaks!

    10. Institutional Benefits: • Security • Scalability • Reliability • More effective deployment of storage solutions and staffing • Business process improvement • Reduction in strain on e-mail system • Cost-savings for printing & mailing

    11. User Community Benefits: • Collaboration on & off campus • Security • Accessibility • Flexibility

    12. Facts • Unlimited licenses (UW System license) • 11,500 users w/650 GB storage space • 874,430 files • 1 GB faculty/staff quota • 250 MB student quota • 25 GB largest faculty allotment

    13. Environment • Redundancy, performance & expandability • Load balancing & ability to swap servers • 3 SUN Web servers • SUN QFS meta directory with failover • Open LDAP • Oracle database server with hot spare • 2.8TB storage on Infortrend EonStor JBOD

    14. Departmental Group Shares • Used with Xythos drive software • Supported by LAN administrators • Benefits: □ Reduce costs - LAN storage replacement □ Improve department efficiency □ Enhance campus file-sharing

    15. Business Process Improvement • Office of Charter SchoolsManaging compliance documentation • UWM Libraries-Amer. Geog. Society Supplying GIS data • UWM Search CommitteesProcessing 100’s of applications

    16. Research and Collaboration • College of NursingSharing reports with colleagues • Lubar School of BusinessWorldwide research collaboration • UWM Testing CenterData accessibility

    17. Teaching and Learning • Student Accessibility Center Delivery of course materials for students who are visually or physically impaired or need assistance with written word • Peck School of the Arts Dance program videos

    18. Remote Access • College of EngineeringMagazine design • University RelationsWorking from remote location • Graduate School studentsWorking from multiple locations

    19. InfoWorld 100 Award Recognition For incorporation of a secure enterprise content storage & collaboration solution Xythos Innovator Award For delivering services to students with disabilities Bruce Maas, bmaas@uwm.edu Cheryl Ellsworth, elsworth@uwm.edu