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  1. Computer-Mediated Communication Defining and Justifying Problems

  2. Just to Recap… Symbols versus Emblems, Signs Computer-Mediated Communication — Cheshire & Fiore

  3. Our Focus Today: What makes a good research problem? Research Questions for Theoretical Development Research Questions for Practical Application Computer-Mediated Communication — Cheshire & Fiore

  4. How Research is Supposed to Work How Research Really Works… Problem Method DataCollection Support or Reject Hypotheses Computer-Mediated Communication — Cheshire & Fiore

  5. Elements of Inquiry Knowledge Claims Strategies of Inquiry Methods Approaches to Research Design Process Questions Data collection Data analysis Qualitative Quantitative Mixed Methods Adapted from (Creswell 2003) Computer-Mediated Communication — Cheshire & Fiore

  6. Knowledge Claims Assumptions about how and what we intend to learn during a study. (i.e., empirical science, advocacy, constructivism, pragmatic) Computer-Mediated Communication — Cheshire & Fiore

  7. What is the Purpose of Research? Computer-Mediated Communication — Cheshire & Fiore

  8. Increasing Knowledge Within a Discipline or Area of Study For Theory Development Practical Application Developing Research Tools Computer-Mediated Communication — Cheshire & Fiore

  9. Increase Knowledge as a Consumer of Research Understanding the methods used by researchers in your field of interest Checking the results of interesting or controversial studies Computer-Mediated Communication — Cheshire & Fiore

  10. Defining Problems • What is an example research problem? “an interrogative sentence or statement that asks: What relation exists between two or more concepts?” • What is an example design problem? “an interrogative sentence or statement that asks: What elements of a given system affect (or might affect) the behavior(s) of users, and in what specific ways?” Computer-Mediated Communication — Cheshire & Fiore

  11. Characteristics of good problems • Should state the concepts to be related clearly and unambiguously • Should be testable (or constructible)– even if you don’t test it or build it! Computer-Mediated Communication — Cheshire & Fiore

  12. Specific Criteria for a Problem • What are we going to learn as the result of the proposed project that we do not know now? • Why is it worth knowing? • How will we know that the conclusions are valid? Computer-Mediated Communication — Cheshire & Fiore

  13. The Research Question: Common Mistakes • Very broad area of interest • Too narrow • Cannot be measured • Problem is trivial or already understood Computer-Mediated Communication — Cheshire & Fiore

  14. Problem: Too Broad “I want to understand how trust develops on IRC or IM chat programs” “What factors influence the use of an interface?” Computer-Mediated Communication — Cheshire & Fiore

  15. Problem: Too Narrow “Do new students use Facebook more than older students?” Computer-Mediated Communication — Cheshire & Fiore

  16. Problem: Cannot be Measured “Do Wiki’s make the world a better place?” Computer-Mediated Communication — Cheshire & Fiore

  17. Problem: Trivial or Previously Answered Research Questions WHY we actually use literature– even in applied, business, or exploratory research. Computer-Mediated Communication — Cheshire & Fiore