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Buckeye Broadband: A Local Internet Powerhouse with Room to Improve

Explore Buckeye Broadbandu2019s internet plans, fiber service, pricing, and customer experience. Learn the pros and cons before you sign up for this regional provider.

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Buckeye Broadband: A Local Internet Powerhouse with Room to Improve

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  1. ? What Is Buckeye Broadband? Buckeye Broadband, a division of Block Communications, is a regional cable and telecom provider serving northwest Ohio and southeast Michigan—most notably Toledo, Sandusky, and Erie County buckeyebroadband.com+15en.wikipedia.org+15buckeyebroadband.com+15. Services include cable TV, home phone (VoIP), high-speed internet over coax/fiber, and their local sports network (BCSN) en.wikipedia.org. ⚡ Internet Plans & Pricing Fiber-Optic Tiers ● Fiber 200/200 – 200 Mbps symmetric, $39.99/mo (promo) buckeyebroadband.com+1reddit.com+1. ● Fiber 600/600 – 600 Mbps symmetric, $69.99/mo (promo) reddit.com+15buckeyebroadband.com+15allconnect.com+15. ● Fiber 1 Gig – 1000 Mbps up/down, unlimited data, starting at $89.99/mo with AutoPay buckeyebroadband.com+4buckeyebroadband.com+4buckeyebroadband.com+4. ● Higher tiers reach up to 10 Gig, one of the only multi-gig offers in the region reddit.com+3patch.com+3buckeyebroadband.com+3. Coax/Cable Plans ● Essential (200 Mbps) – ~$20.27/mo reddit.com+15buckeyebroadband.com+15buckeyebroadband.com+15. ● Supreme (600 Mbps) – $69.99/mo switchful.com+12buckeyebroadband.com+12buckeyebroadband.com+12. ● Bundles include cable TV and services like "SmartNet" Wi‑Fi and WTFast for gamers en.wikipedia.org+6buckeyebroadband.com+6buckeyebroadband.com+6. ✅ Strengths ● Genuine fiber availability to homes, offering symmetric gigabit speeds and unlimited data—suitable for dense device usage .

  2. ● Competitive plans, with free installation ($0–$10) and modest equipment fees compared to bigger ISPs switchful.com+1reddit.com+1. ● Local technical support via in‑store "Brainiacs" and 24/7 phone access yelp.com. ● High-speed innovation, as evidenced by their recent 10 Gig fiber rollout reddit.com+12patch.com+12buckeyebroadband.com+12. ⚠ Weaknesses & Complaints ● Price hikes after promos: Many users report sharp rate increases once promotional periods end switchful.com+4allconnect.com+4reddit.com+4. ● Customer service issues: Long waits, billing surprises, and outsourced support have all drawn criticism . “On month 13 the bill went from $103 to $187…no courtesy letter notifying me” bbb.org. “Been on hold for over an hour…they tried charging me $200+” reddit.com. ● Performance inconsistency: Reports of frequent outages, slow speeds during peak hours, high latency—especially over cable reddit.com+3allconnect.com+3buckeyebroadband.com+3. “During busy hours…only see 30–50 Mbps out of a 100 Mbps plan” reddit.com+2reddit.com+2reddit.com+2. ● Monopoly concerns: Many communities lack alternatives, making them captive to Buckeye’s pricing and service quality buckeyebroadband.com+15reddit.com+15allconnect.com+15. ? Customer Ratings ● Allconnect rates them 3.7/5 overall, strong in reliability but weaker on price and support allconnect.com. ● BBB holds them at A+, but Yelp (186 reviews) shows mixed opinions: strong tech support recognition, contrasted by frustration over cost and inconsistency .

  3. ● Switchful notes an easy install experience (4/5) but cautions on poor support and steep post-promo pricing switchful.com. ? Final Verdict Buckeye Broadband stands out regionally for true fiber access and unlimited high-speed plans. If you’re in their fiber zone, you can get solid symmetric broadband with minimal setup hassle. However, be wary of post-promo cost hikes, slow or outsourced customer support, and potential network slowdowns during peak usage or over their older cable networks. ? Tips For Prospective Customers 1. Ask upfront about promo duration and renewal rates. 2. Confirm real-world speeds via recent customer feedback. 3. Test latency and reliability, especially if considering the cable-based tiers. 4. Monitor billing dashboards frequently to avoid unexpected charges. ? Summary Table Feature Strengths Weaknesses Fiber Service Symmetric up to 10 Gbps, unlimited data Locale limited; expensive after promo Coax Service Affordable entry plans Peak-time speed drops, latency issues Customer Support Local 24/7 help, Brainiacs tech team Long waits, outsourced support Pricing Promos are compelling Steep renewal pricing Bottom line: If you live in Buckeye’s fiber service area, it’s a compelling local option—just shop smart. Outside that, or if avoiding stress over billing and support matters, explore all available alternatives before committing. Need help comparing Buckeye with another ISP in your area? Just let me know!

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