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Learn the importance of nurse empowerment, strategies for empowering nurses, and creating a culture of trust in the ICU. Understand evidence-based practices and tools to promote patient-centered care and teamwork. Take action by implementing policies and strategies to enhance nurse empowerment and improve patient outcomes.
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Learning Objectives • To understand the importance of nurse empowerment • To learn strategies to help empower nurses
What Have We Learned So Far? • Work involves technical problems • Evidence • Measurement • Adaptive problems • Engagement of nurses, physicians, leaders • CUSP • Daily goals • Competing priorities
Improving ICU Cultureby Creating Trust • Caring • Keep Patients your North Star • Preventable harm is not tenable • Tell your own Josie Story • Competent • Learn from mistakes and implement teamwork tools (CUSP)
Ensure Patients ReliablyReceive Evidence Pronovost: Health Services Research 2006
Nurse Empowerment • Keep Patient as north star • Decision to speak up • Must feel competent • Must feel it is safe • Must feel it will work • Policy level (code of conduct) • Helpful if enforced
Strategies for Nurse Empowerment • Policy Level • Code of conduct • Require nurses to assist with central line placement • Require adherence to checklist • Policy to deal with disruptive behavior • Require that bedside nurse attend rounds
Strategies for Nurse Empowerment • Use tools to practice nurse empowerment in safe space • Nurse attends rounds • Daily Goals with nurse read back • Learning from Defect • Address disruptive behavior quickly
Strategies for Nurse Empowerment • In conflict, keep focus on patient as north star • Remind staff that teams make wise decisions with diverse and independent input • Do not play man down
Action Plan • Meet with ICU team • Discuss what policies can be put in place to enhance nurse empowerment • Create strategy to involve beside nurses in this project use the 4Es • Discuss what tools you can use to enhance nurse empowerment