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Explore the engagement and satisfaction of first-year commuter students compared to residential students, discovering the need for tailored programs and services to support commuter success. Recommendations include increasing staffing, providing mentoring, hosting events, and creating dedicated spaces for commuter community building.
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Commuting Means More Than Take the Drive-Thru:A study of First-Year Commuter Engagement and Satisfaction By James Donnelly
Background Today, 85% of college students are commuters. Majority of research regards residential students Commuter programs are adopted without much evidence to support those decisions Assumptions that programs for residential students will work for commuters
Maslow’s Hierarchy of Needs Schlossberg’s Mattering Theory Schlossberg’s Transition Theory Key Theories
1,022 total First-Year Students • 104 Commuter & 1,018 Residential • Survey • 104 Commuters & 300 Residential students surveyed Population
Commuters much less socially engaged compared to Residential Students Commuters are significantly less satisfied with their experience and their engagement level. Findings
Commuters spend less time on campus & are generally on campus in the mornings Commuters are mainly focused on academic engagement and development Findings
Increase staffing for commuter services & support Mentoring & events to help commuters engage Consideration of commuters in campus programming Location on campus for commuters to spend time and develop community Recommendations