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Patient Safety & Human Factors in the curriculum

Patient Safety & Human Factors in the curriculum. Gillian Janes Senior Lecturer/University Teaching Fellow. Learning continuum. Building Patient Safety & HF capability and capacity. Human Factors elements addressed:. Effectiveness under pressure, dealing with stress and fatigue, resilience

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Patient Safety & Human Factors in the curriculum

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  1. Patient Safety & Human Factorsin the curriculum Gillian Janes Senior Lecturer/University Teaching Fellow

  2. Learning continuum Building Patient Safety & HF capability and capacity

  3. Human Factors elements addressed: • Effectiveness under pressure, dealing with stress and fatigue, resilience • Cognitive processes and mental workload • Communication and team working • Leadership and followership • Self awareness and personality type

  4. Systems thinking and working • Quality improvement tools and techniques • Situation awareness and decision making • Working in and improving systems/processes • Physical environment e.g. LEAN, equipment design • Distractions • Error (risk management, safety culture)

  5. Some examples…..

  6. New programmes • MA Advancing Quality Safety and Governance in Health & Social Care • PgC Advancing Human Factors in Health & Social Care • PgC Advancing Quality Improvement in Health & Social Care

  7. Programme aims - to develop: MA - criticalchampions/leadersof quality, safety and governance who can demonstrate enhanced person-centred outcomes in H&SC through leading sustainable change. PgC(HF) – critical advocates/leaders of changewho can use a Human Factors approach to enhance the quality, safety and governance of person-centred outcomes in H&SC PgC(QI) - critical advocatesfor quality, safety and governance improvement that will enhance person-centred outcomes in health and social care.

  8. Student Journey Context Critical champions

  9. Programme Structure

  10. Programme Themes

  11. Impact focus – service, students and organisation Critical Friends Stakeholder Support Forum (CFSSF) Person-Centred approach service users, students & sponsors Shared learning – range of disciplines and agencies Learning from and application in the workplace

  12. Any questions? Contact: G.Janes@tees.ac.uk

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