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EPSON Service & Support – SureColor EEB & SEC WW S&S Meeting. Epson Engineering Europe / ESC ‘s July 2013. 9 th – 10 th Pre-sales training Agenda. Current available Countermeasure New Countermeasure Take-Up Improvements Paper Feed accuracy Flange Attachments Slippery Media Core
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EPSON Service & Support – SureColor EEB & SEC WW S&S Meeting Epson Engineering Europe / ESC ‘s July 2013
9th – 10 thPre-sales training Agenda • Current available Countermeasure • New Countermeasure • Take-Up Improvements Paper Feed accuracy • Flange Attachments Slippery Media Core • New Pressure Rollers Roller marks on media • Setting Tape Ease of media installation • After heater Adjusters Media Skew • Firmware upgrade Print Quality improvements • Lubrication Tool Remove Abnormal CR Noises
Paper skew – head strikes Current Countermeasures Take up reel (Ver.4) Head guard T-shape wiper
Paper skew – head strikes – media stability NEW Countermeasures
media stability – Media skew – head strikes TAKE UP IMPROVEMENTS • Tensioner Media Guides • Tension Bar version 4
TENSION BAR VERSION COMPARISON Older version vs version 4 Previous Versions Version 4 Additional PINS & SCREWS
media stability – Media skew FLANGES ATTACHMENTS • Slippery Media Core Temporary Design Field Support ASP availability : Mid Sept 2013 Final Design MP Start ASP Availability : Beg Nov 2013
Ink mist – rollers pressure marks New pressure rollers material Countermeasure Conductive PTFE Conductive PTFE + Ground Plate Conductive PTFE Ground Plate For S30 For S50/70 For S30 For S50/70
Ease of media installation setting paper tape • Easy media loading with Paper Tape Step 1 Step 2 ASP Supply for Field Support : Beg Oct 2013 MP availability : Beg Nov 2013
Media skew – head strikes After heater adjusters How to Check the parallelism of After Heater height 4 Steps Difference at Home side = PH_h – AH_h Difference at Full side = PH_f – AH_f Difference of AH =Difference at Home side - Difference at Full side AH_f AH_h AH_h AH_f PH_f PH_h PH_h PH_f
After heater adjusters when & timing adjustment ① Check the parallelism of After Heater height(5min) ② Adjust as below, based on the data ① ③ Final check the parallelism of After Heater height(adjust again if > 3mn)
S-Series maintenance ADDITIONAL MAINTENANCE TOOLS Additional Maintenance tools to prevent Random Ink Drops and CR Noises + 1 "T" Shape wiper (September 13) + 1 Lubrication Tool (MP Dec 13) C13S090013 x 50pcs C13S090012 x 1pcs New
Banding quality improvements Firmware upgrade Reduce banding by improving paper feed stability (ATC) <Measure> Optimization of the ATC control sequence. In Aug. F/W, paper feed is improved and stabilized in the most of cases. Sep.’s F/W Aug.’s F/W SEP. F/W - ADDITIONAL ATC IMPROVEMENT - UTILIZE MEDIA WIDTH FOR MEDIA ADJUSTMENTS TO DECREASE MEDIA USAGE - SHOW TOTAL INK CONSUMPTIONS ON PRINTER LCD DISPLAY NOV. F/W - IMPROVE THE ACCURACY OF AUTO BI/UNI/DUAL ADJUSTMENTS - REDUCE MEDIA WAVE BY HEATER ON SEQUENCE
FIRMWARE improvements New print wave activation How to Change the wave for Piezo drive by Control panel Custom mode Parameter = 1 : Current wave ( Default setting) Parameter = 2 : New wave When the printer set new wave, panel display “*” at the left corner
SureColor S series Any Questions ?
THANK YOU FOR YOUR ATTENTION EEEB Europe / July 2013