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Integrate Accessibility Management. "The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect." -- Tim Berners-Lee, World Wide Web Consortium (W3C) Director and inventor of the World Wide Web. Welcome!.

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integrate accessibility management

Integrate Accessibility Management

"The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect." -- Tim Berners-Lee, World Wide Web Consortium (W3C) Director and inventor of the World Wide Web

welcome
Welcome!

Where to begin with institutional accessibility

Identify stakeholders

Motivate

Build capacity

Test

Integrate

Sharron Rush srush@knowbility.org

accessible
Accessible

People with disabilities

…can acquire the same information

…participate in the same activities

…be active producers as well as

consumers

universal design
Universal Design…
  • supports all people
  • supports all technology
  • improves experience for all
  • strong relationship to usability
  • “Good design IS accessible design” ~ Dr. John Slatin
steps to it accessibility
Steps to IT accessibility
  • Listen to your stakeholders
  • Enlist executive sponsor
  • Where are we going?
    • Choose/define standard
    • Policy
  • Where are we now?
  • Build and integrate teams
  • Train to win
  • Integrate support structures
  • Test, measure, report
  • Inclusive practice becomes integral
yes all of them
…yes all of them
  • Survey customers, clients, students, citizens depending on your type of org
  • Collect data from staff, all departments
  • What are they afraid of?
  • What myths are they holding on to?
  • Listening can be magical
steps to it accessibility1
Steps to IT accessibility
  • Listen to your stakeholders
  • Enlist executive sponsor
  • Where are we going?
    • Choose/define standard
    • Policy
  • Where are we now?
  • Build and integrate teams
  • Train to win
  • Integrate support structures
  • Tesst, measure, report
  • Inclusive practice becomes integral
steps to it accessibility2
Steps to IT accessibility
  • Listen to your stakeholders
  • Recruit executive sponsor
  • Where are we going?
    • Choose/define standard
    • Adopt explicit policy
  • Where are we now?
  • Build and integrate teams
  • Train to win
  • Integrate support structures
  • Test, measure, report
  • Inclusive practice becomes integral
role of standards
Role of Standards
  • Shared understanding of requirements among:
      • Consumers
      • Authoring Toolmakers
      • Developers
      • Makers of browsers and AT devices
  • “How to” Techniques and testing criteria for content creators
components of web accessibility
Components of Web Accessibility

ATAG(authoring tools)

Diagram of the relationship between authoring and evaluation tools, Web content, and user agent tools such as browsers and assistive technologies. As each component adheres to common standards, accessibility and interoperability are improved. At the W3c, groups of experts work in collaboration on the

ATAG – authoring tools accessibility group;

WCAG – web content accessibility group; and UAAG – user agent accessibility group, and others.

WCAG(web content)

UAAG(user agent)

global standards
Global Standards
  • WCAG - Web Content Accessibility Guidelines. International standards for the web
  • ATAG - Authoring Tool Accessibility Guidelines. Vendor standards for interoperability
  • UAAG - User Accessibility Guidelines for browsers and assistive technologies
  • ARIA - Accessible Rich Internet Application research for emerging technologies

www.w3.org/WAI

section 508 guidelines
Section 508 Guidelines
  • Only used in US
  • Subpart B - technical standards
    • 16 rules of web-based intranet and internet accessibility standards
    • In process of “Refresh”

www.section508.gov

standards are being revised
Standards are being revised
  • Section 508 in “refresh” (expect to harmonize with WCAG 2.0)
  • WCAG 2.0 released in December 2008 – accessibility defined within 4 basic principles.

508

WCAG

section 508 to wcag2 map
Section 508 to WCAG2 Map
  • Created by Tom Jewett and Wayne Dick for CSUN 2009 http://www.tomjewett.com/accessibility/508-WCAG2.html
four principles of accessibility pour
Four principles of accessibility POUR
  • Content is Perceivable
  • …is Operable
  • …is Understandable
  • …is Robust
pour principles are widely applicable
POUR Principles are widely applicable
  • Documents
  • Web pages
  • Web applications
  • Content management
policy development
Policy Development
  • Who is policy being developed for and why.
  • Identify stakeholders and their various needs, requirements, possible barriers to adoption
  • Define scope – will policy apply to web sites? purchases? other software? hardware?
  • Choose an existing guideline or standard
  • Make the conformance level explicit
  • Involve stakeholders to every extent possible
policy implementation
Policy Implementation

Create an accessibility work plan

  • Set milestones
  • Provide training
  • Create enforcement mechanisms
  • Include in specifications, requirements
  • Define monitoring, conformance claims, and follow-up process
  • Provide for integration (for example within purchasing process)
  • Create review dates and procedure for policy revision
developing and implementing policy
Developing and implementing policy

http://www.un.org/disabilities/default.asp?id=1516

GENERAL Guidelines from the United Nations Enable Summit

http://architecture.hhsc.state.tx.us/myweb/Accessibility/policy_htm/default.htm

Fully developed, applied policy at Texas HHSC

steps to it accessibility3
Steps to IT accessibility
  • Listen to your stakeholders
  • Recruit executive sponsor
  • Where are we going?
    • Choose/define standard
    • Policy
  • Where are we now?
  • Build and integrate teams
  • Train to win
  • Integrate support structures
  • Test, measure, report
  • Inclusive practice becomes integral
initial assessment
Initial Assessment
  • What kind of entity?
  • Policy alignment
  • Set base line
manual review
Manual Review
  • Establish typical user pathways
  • Test broad cross-section
  • Test for standards conformance
  • Include experience of users with disabilities
  • Maintain detailed documentation
we test so we don t do this to our users
We test so we don’t do this to our users
  • Cartoon of woman at computer with finger on mouse clicker. The screen says Repetitive Stress Injury – click here 100 times to enter
enterprise testing tools
Enterprise testing tools
  • Automated, large scale testing and reporting
  • Manage progress across enterprise
  • Multiple report formats, trend analysis
  • Remediation prioritization
  • Track multiple divisions, departments
  • Monitor over time
steps to it accessibility4
Steps to IT accessibility
  • Listen to your stakeholders
  • Recruit executive sponsor
  • Where are we going?
    • Choose/define standard
    • Adopt explicit policy
  • Where are we now?
  • Build and integrate teams
  • Train to win
  • Integrate support structures
  • Test, measure, report
  • Inclusive practice becomes integral
why advocate for inclusive design
Why advocate for inclusive design?

Legal Technical

Market

Humanitarian Visionary

find and empower champions
Find and empower champions

Image of 9-year old girl in home-made super girl costume, arms crossed, goggles on, looking determined!

build game plan
Build game plan
  • Accessibility is not a solo act
  • Accessibility Responsibility Breakdown
steps to it accessibility5
Steps to IT accessibility
  • Listen to your stakeholders
  • Recruit executive sponsor
  • Where are we going?
    • Choose/define standard
    • Adopt explicit policy
  • Where are we now?
  • Build and integrate teams
  • Train to win
  • Integrate support structures
  • Test, measure, report
  • Inclusive practice becomes integral
role specific training
Role specific training
  • Administrators
  • Designers
  • Developers
  • Content Providers
  • Procurement staff
  • QA team
maintain training resources
Maintain training resources
  • Online training
  • Best practice guides
  • Repository of experiences, tools, templates, processes
steps to it accessibility6
Steps to IT accessibility
  • Listen to your stakeholders
  • Recruit executive sponsor
  • Where are we going?
    • Choose/define standard
    • Adopt explicit policy
  • Where are we now?
  • Build and integrate teams
  • Train to win
  • Integrate support structures
  • Test, measure, report
  • Inclusive practice becomes integral
establish coordination and communication plan
Establish coordination and communication plan
  • Identify representatives from key departments and regions
  • Designate a team member to track new developments in accessibility practice
  • Map responsibilities to various roles within organization
integrated support
Integrated support
  • Published policy/standards/exceptions
  • Widget libraries w/accessibility built in
  • CMS prompts for accessibility
  • Report templates, iterative validation
  • Procurement checklists
    • Sample RFP language
    • VPAT verification guide
  • Repository of role-based resources
  • Departmental competitions
steps to it accessibility7
Steps to IT accessibility
  • Listen to your stakeholders
  • Recruit executive sponsor
  • Where are we going?
    • Choose/define standard
    • Adopt explicit policy
  • Where are we now?
  • Build and integrate teams
  • Train to win
  • Integrate support structures
  • Test, measure, report
  • Inclusive practice becomes integral
create testing template
Create testing template

Choose a standard explicitly

  • Section 508
  • WCAG 2
    • Conformance Level A
    • Conformance Level AA
    • Conformance Level AAA
  • Other

…reflect in procedures and materials

create reporting template
Create reporting template

Knowbilitystandard form

Reporting template examples

and on BAD demo report

Customized by request

www.w3.org/WAI/eval/template.html

www.w3.org/WAI/demos/bad/before/reports/home.html

automated one page tests
Automated one-page tests
  • ACheckerhttp://achecker.ca/checker/index.php
  • The Wave http://wave.webaim.org/

Results emailed to you by

  • AMP Expresshttps://amp.ssbbartgroup.com/express
user testing
User testing
  • If usability is part of your process, include users with various disabilities
  • Post to user groups
  • User testing through AccessWorks Remote Accessibility Testing Portal http://tinyurl.com/accessworks
steps to it accessibility8
Steps to IT accessibility
  • Listen to your stakeholders
  • Recruit executive sponsor
  • Where are we going?
    • Choose/define standard
    • Adopt explicit policy
  • Where are we now?
  • Build and integrate teams
  • Train to win
  • Integrate support structures
  • Test, measure, report
  • Inclusive practice becomes integral
accessibility is a process
Accessibility is a process

that must be woven into all IT practices from inception: included in design, development, and QA through management and procurement

thank you
Thank you

You make all the difference!

srush@knowbility.org

@knowbility on Twitter

www.facebook.com/knowbility